Imagine Maintenance

Working with Brent at Imagine Maintenance was a delight. He responded quickly to my initial email regarding our gutter clean out. Though he was booked for a couple of weeks (I emailed during a particularly rainy time in Vancouver) he let me know he possibly would have an opening in the schedule and if I were flexible he would fit us in on that date. I was, he ended up having the space available, and he and his colleague Mike arrived at our agreed-​on time that day. I and some additional questions about areas of concern, which they were happy to address, showing me their work and describing how we’d go about fixing the problems. Their gutter and downspout clean out work was outstanding, delivered efficiently and professionally. The gutters drain like a dream and they’ve been cleaned so that they look practically new. Brent and I discussed having our house and walkways power washed and we will contact him for that shortly. We are very glad we found Imagine Maintenance, will definitely use the company going forward and are happy to strongly recommend it to new clients.

Imagine performs window, awning and sidewalk cleaning on many of our commercial properties. They are very easy to communicate with and always do a thorough job. They are extremely professional and accommodating.

We have been using Imagine Services to keep our interior and exterior clean for about 7 years now and have been very happy with their work and professionalism. They first started with washing the windows of our 2^nd floor restaurant establishment but they have since expanded their services to removing dust from our high ceilings as well which we had lots of difficulty reaching. They are very efficient in getting everything cleaned up and ready to go in the morning before we opened for business. I definitely recommend them for any commercial or residential cleaning!

Imagine Maintenance was back with an even longer cleaning list for our home exterior and interior windows and they once again were very impressive with their efficient and friendly service. There was a crew of 2 that came to clean on very short notice before a large social gathering we were hosting and they maneuvered around 2 toddlers and a baby with ease and left our decks, gutters and siding clean, and windows sparkling. With a varied list of tasks that I had them complete I paid a daily rate which I felt was fair and reasonable.
Our curtain wall of windows is not easy to clean and it looks fantastic. They took the time to explain why they used a certain cleaning technique on them and how best to spot clean in between their visits.
Only thing that would make them better is a magical formula to keep my kids handprints off the insane amount of glass we have!

Called Imagine’s main office number which put me through to a cell phone.
Personally I dislike that as I am made to feel like I am intruding on the person on the other side… they could be driving/​eating/​picking up their kids… who knows… anything except 100% devoted to my business.
And this was EXACTLY the case with Imagine. The person on the other side of the line explained that he was driving, and could I therefore email him. Not wanting to jump to negative conclusions, I did just this. Even though frankly, when you call a business, you typically want your matter dealt with right then and there so that you can continue on with your day…
Well, I guess it IS possible I messed up on the email address he spelled out over the phone, cause I never did hear anything back from this company. (Nothing bounced back in my Inbox as undelivered though, so I guess its to the Ether that my potential business has gone…).
I even gave it a day or two before I realized that Imagine was too important for me. The man on the other side of the line could even have hit call back on his phone if the email never got there, or if they even remotely wanted my $$.
Men In Kilts benefited from this though. Cause it was them whom I then phoned… got through to a proper and professional receptionist who was able to help me there and then. I had them come in to do my windows a few days later, and now, as a happy customer, I know who to call when I need these types of maintenance services in the future…
I guess it all works out as it should in the end… but save yourself some time and frustration and go straight to a different company…

The folks at Imagine Maintenance are professional, efficient and well-​priced. They are the best for residential and commercial.