Impark

Bad customers service and not responsible people working
Came after event, gate was close been waiting 15 min to get open
Terrible responsibility and very disorganized
They Just looking for money, not for service and customer satisfaction
Will try to avoid this monopoly

Do not deal with this company, specially do not sign contracts or put your credit card online.
Useless website
They are hard to find, hard to locate, too any departments to talk to, late answering.
Extremely fast to bill you.
THey just want your money and they will send you invoices none stop about anything.
Very disorganized.

If you are in Chinatown Vancouver and don’t want to park on the street, I would suggest this parking lot. It is located in the same building as Hon’s. I prefer this lot since it seems a little more secure than parking outside. Not to mention being covered from the elements.
It is actually a little cheaper than parking on the street at $ 1.25 a hour. If you need that much time, this would be a better option. If you need less, then the street would work best since you can get parking in smaller increments of time.
The parking gate when you head in is actually up as there is no attendant. Payment is almost by honor code. To pay, there is a pay machine at the street level of the building near the elevators and the back of Hon’s. You type in the parking space number that you have parked in, select the number of hours parking you want and then provide payment. Credit cards are accepted, so that is one additional plus about parking here.
If you need to park in Chinatown, consider this Impark lot.