Iris Optometry

This location recently moved directly one block North of it’s old Pender location. It’s a smaller space than the other, but in this case, size doesn’t matter at all — same great service and selection.
I usually purchase my contact lenses from Iris. I can really do this anywhere, but what makes this location stand out is the service. One time, I ripped a contact at work and needed a spare one desperately; I called up Iris and they told me I could come by for a trial pair. Recently, I had ordered a box of contacts and (through no fault of the store), there was a backorder and delay; when I let them know I needed my contacts soon, they gave me a week’s worth of trials to tide me over until the shipment came in.
Thanks for making things convenient for this hapless clumsy contact wearer!

I was initially turned off by the costly eye examination. The store is conveniently close to my work and I didn’t mind absorbing the difference in cost between my company’s coverage and the price I paid. I thought: fine, I’ll go through it and buy my glasses elsewhere.
I got my new glasses elsewhere and they’re all wrong. Or so it seems. Turns out I was sold the newest and greatest «Digital» lenses, which will take my eyes 2 – 3 weeks to adjust.
Meanwhile, I go back to Dr Epstein to have him explain how he could have screwed up my prescription so wrong. No, he says, your eyes are adjusting to the new lenses. Your prescription seems right, but he offered to check it again. Yup, he was right.
He then explained what the other optometrist did not explain regarding newfangled digital lenses, told me of their benefits and drawbacks, and what I should expect over time.
This is the service I was looking for. This is why you pay money to a professional: to get advice that helps make a proper decision.
So: Yay! I’m a fan. And you should be too!