Kings Auto Guard

Got a Groupon to get some work done. Called to set an appointment and got in the next day. It was a slow day and my car got pulled in and done very quickly. The mechanic pointed me to some issues I knew about the car already. Gave me some quotes and I was on my way. Overall I was satisfied with the speed and honesty. The customer service was average but no real complaints.
Only gripe would be that the Groupon does not cover all costs and there will be additional costs on top. Be prepared to add taxes and additional fees. With that said its still a decent deal.

After calling a few places and getting outrageous quotes, I came across Tony’s ad and gave him a try. Ignoring all the bad reviews from money hungry, cheap, groupon customers, I was pleased with the service. Tony, personally, went out of his way to go get the part needed for my AC (so I didn’t have to wait for the part to be delivered). While waiting for my service, I noticed and spoke to a few customers (returning customers) and they said that Tony always treat them well. So, I would recommend Tony to anyone. I don’t know if Tony is the original owner (probably not, he’s a younger gentleman) but I know for a fact, that this garage has been around for a very long time. And he has a sweet mother (and father) that brings him lunch.
End results, great service, competitive rates… equals happy customer :-)

Avoid this place.
I phoned to book an oil change with a groupon. I was told that the taxes would be 60% of the groupon cost. When iI questioned why the taxes were so hi, he said I was asking too many questions and hung up on me.
I then phoned back and said I was willing to pay the taxes, as it was easier than trying to get a groupon refund. He said he did not want to honor the groupon and it was his right to refuse service.
Scamming people, and then refusing service. How are these people allowed to carry on in business. And why are they still on the groupon site!

I bought a groupon here for 19 $. This place sucks they didn’t even replace my filter.

I went to this place because I bought a Groupon for an oil change. I made an appointment well in advance, but had to wait 20 minutes after that time, for them to start. I was told it would take an hour, but it took an hour and a half. I am actually not sure whether the oil was changed or not. I was interested to read another review on here (read just now) saying that the person was told his/​her brakes were at 10%. I was told that my rear brakes were at 25%. I was doubtful, because of the general attitude and demeanour of the mechanic, and also because I had just had snow tires put on a week prior to the oil change. The tire shop mechanic had told me my brakes were fine. I did get a third opinion, just to be safe, and my brakes are fine.
I am going to look into reporting this business, as they are obviously trying to defraud people (women?) by telling them unnecessary work is required.

I bought a groupon and wanted to have oil change with my car. The groupon has fine print that I didn’t read. The kind of oil that my car need is not listed there. I called the place several times until someone picked up. I made appointment and got there at 11:25. Waited around 20 minutes. Then they told me my car need special kind of oil. I was already there so I said okay. The final cost added the groupon is around 90 dollars. Maybe I should have just go the the dealer store to do oil change. I’ll never trust groupon deal again. It took them more than an hour to do oil change. I know nothing about car so I can’t tell if the service is good or bad. I just feel like I wait too long.

I used an $ 18 groupon here today and was very disappointed with the lack of professionalism. The man at the front counter who took my car into the bay came out to get me shortly after he drove it in to show me, or tell me I had less than 10% of my brake pads remaining. My regular mechanic had just told me I had 40% left. Interesting!
I had some concern that my oil wasn’t even changed as I hadn’t seen my car up on the hoist. Nor did I see my hood up.
The man told me I owed $ 8 for taxes, etc. I gave him $ 10 and he gave me a toonie out of his pocket. I did not receive a receipt.
I stopped the ee at the garage door as I wanted to see the oil and level in the light. Both looked fine. I asked what else he checked and what liquids he had topped up. No liquids as it cost more he responded. He said he checked my brakes but was at a loss to come up with anything else. I asked about my tires and he told me they were ok so I said, they better be as I just bought them. I told him I was referring to the air pressure. It was pretty obvious nothing other than the oil change was done.
I was not given any paperwork regarding the checks on my car or explanation as to what had been done.
There was another young man there waiting for his car to be serviced and it seemed as though he was being scammed into buying items he did not need.
I definitely would not recommend this place to anyone.

I brought my car in from AB to BC and required an out of province vehicle inspection for ICBC to insure it. Let’s be honest. A mandatory out of province inspection on a two year old vehicle is a little ridiculous. A Canadian car should be a Canadian car anywhere especially when it’s so new. Nothing against these guys at Kings Autoguard, but the good news is that they are doing away with the inspection if your car is less than four years old beginning April 2015. Nonetheless, I’m half a year early and will have to shell out close to a hundred bucks to get this done.
Back to the actual review. I was searching for just a good price and these guys were the only garage to advertise an out of province on Craigslist. It was a decent price so I called the day before and set up an appointment for the next morning. Kings Autoguard is clean and it looks like the owner Tony runs a tight ship there. They took my car in on time and told me to come back in an hour. The surrounding area is basically Little Saigon with tons of Vietnamese restaurants and shops. I went for a bowl of phở but 40 minutes later I get a call saying that it’s all done but I had to come back to give them my address. I get back and they need my address to continue on with the paper work. I’m not sure why they didn’t just ask for my address over the phone when I said I’d still be another 15 to 20 minutes.
I asked the guy who did the inspection how long it would be and he said the paper work would take about 10 minutes. It ended up taking half an hour because he screwed up the form once and had to do it all over again. That was annoying as I was on a time crunch as the wait got longer and longer.
Overall, of course nothing was wrong with the vehicle. Although if they said something was wrong with my newer vehicle that would have been concerning and I wouldn’t believe either. I got the price as promised as well which is always a good thing. I just wish they were more organized with the paper work and would have gotten my address beforehand or over the phone so they didn’t have to wait for me to come back before the began the paper work. I’d give 3.5 stars if I could.