Minit-Tune & Brake Auto Centres

I’m really pleased with the service at Minit-​Tune. My husband and I have used them for a long time and also recommended Mini-​Tune to friends and they’ve also become regular customers.

ive had my car i there a few times. it was rccomended to me by a friend who said «bob» at minit tune was a good guy who wont try to get you on other stuff you dont need but he will tell you what is wrong and ask you the option of if you want it done.
first was my driver side shock strut and mount assembly. he fixed it in a timely manner and notified me of some other issues.
then on a later date i had the front brakes done incl rotors.
he gave me a deal on oil change to defer me from going to walmart.
bob at minit tune is an honest great guy and the mechanics there do good work and fast…
i reccomend it.
my car is a 2000 rav4 with 380k on it. he treats it well, go see him tues — sat

I happen to find the ‘Maintenance Package’ coupon which I found it attached to Yellow pages book. Considering the brand of Head Office I drove my car from Burnaby to all the way to Vancouver. I reached the store eventually struggling with my old GPS which didn’t had accurate map. It was a sunny saturday morning and I couldn’t see any customer in the store. I gave my car to store manager an ‘Asian’ guy guess it was Bob Leung who happen to be talking on the phone. He took the car inside the store where mechanics started doing the service as per maintenance package.
My car was taken inside where I could not very easily see what they were doing to my car. 5 minutes later the store manager went inside and spoke something to mechanic in a very low tone and came back to his place. After another couple of minutes the mechanic came back and whispered in manager’s ear in non-​english language and both of them looked at me. The manager replied to me «Sir your tire roaters weren’t properly installed the last time when you took the car for service. As a result the nut holders (which are pointing out from roaters) that hold the tires have gone bad and cannot be installed. You cannot drive your car outside until you replace the entire assembly.»
I told him «then how did you take out the tires? You should have informed me before taking out the tires because even the Minit-​Tune mechanic could have done something wrong». There was a silence and he couldn’t reasonably explain it. Eventually I ended up paying 200 bucks for a $ 36.95 Maintenance package. I am definitely not going to come again to any of your Head Office or Branch where people’s money and trust are ripped off. And you will definitely see me in the upcoming series of CBC Marketplace where I will show my bill on Camera.
My Advice to people «Never visit them if you are not ready to shred 200 — 300 bucks for an oil change or other crap»

Whenever I need my car serviced, I take it to Minit-​Tune on Pacific. The customer service is exceptional and they always do a great job fixing my car. Their prices are very reasonable and I really like that they will call me before doing any work on my car, just to make sure the estimate is affordable for me. Their location is actually very convenient for me and I can drop off my car before work and pick it up at the end of the day.
They also have coupons on their website for brake pads, maintenance packages and more. I can highly recommend this place

These guys tried to rip me off and I have the evidence to prove it… a written estimate for a bunch of work that I verifed my car DID NOT NEED!
I bought a very well-​cared for used car and the owner gave me recent repair bills totalling over $ 5000… He had basically had everything done under the sun to keep the car on the road for the next 5 years, but then ended up needing a bigger car. I brought the car in to Minit-​Tune for the oil change and inspection advertised on their website and when I picked up the car the guy told me my car is about to drive off the road there was so much wrong with it. He gave me a written estimate for about 10 things that needed ‘immediate replacement’ and totalling about $ 1500… He said the brakes were shot, the belts needed to be replaced immediately, etc. etc. etc.
My stomach was churning thinking I had bought a lemon, but on my way home I realized half the stuff on his list of estimates were things that were replaced according to the receipts given to me by the previous owner. Clearly someone was being dishonest so I took the car into a different mechanic for a second opinion. I didn’t tell him what Minit-​Tune told me b/​c I wanted to see what he said it needed.
He did a full inpection called me that afternoon and said the car needed about $ 50 worth of repairs. I went through Minit-Tune’s list with him and he said the brakes had at least 40% left on them all around; the belts were dry, but there was nothing wrong with them. Basically, almost everything on Minit-Tune’s list was completely false. The one alarming item that needed to be fixed was my oil filter seal… Apparently Minit-​Tune, which I had just paid to replace my oil filter, hadn’t bothered to install the seal that comes packaged with every oil filter sold for my car… All the oil they had put in was leaking out when I drove and if I hadn’t brought it in for a second opinion, my engine would have siezed up and the car would have been totalled!
Minit-​Tune tried to take advantage of me and missing the oil filter seal during an oil change reeks of incompetence. It makes me furious. I am so glad I trusted my instinct and got a second opinion. I would never recommend this business to anyone. I have heard that many dealerships and chain mechanic shops pay their mechanics commissions on the parts they are able to upsell to unsuspecting customers so they have a vested interest in telling you your car needs way more parts replaced than is actually true. I have heard that Minit-​Tune is one of these places… would be interested to see if they refute this claim. It tells a lot about thier integrity. Enough said!