Phoenix Gymnastics Club

We attended a birthday party here for the kids and it was great. All the children seem to be enjoying themselves and our kiddo fell asleep in the car from the exciting day.
They provide a room for your party which has a sink and fridge off to the side. There’s plenty of natural lighting and the room will fit around 50 people.
Instructors here were patient and friendly. A successful birthday party if you ask me!

Poor value. We’re breaking up!
For the ²⁰¹⁴⁄₂₀₁₅ year I paid $ 415 from Sept-​Dec, $ 260 from Jan-​Mar and $ 286 from April-​June. That’s $ 961 per child for a school year. Works out to a low of $ 22 per class to $ 28 per class — that’s Boys/​Girls Achievement which is the recreational program most people sign their kids up for. Classes last 1hr25min, they used to last 1hr30min. So yes it irks me that prices have been going up. Oh and they’re always fundraising — seriously, at the prices you charge for those huge class sizes!!!
There’s virtually no feedback from the coaches unless you suck up to them as once the class ends they have no interest in talking to you about your child. You can see the look of disdain on their faces, typical attitude is I work with your child, not you — oh, you mean the one who pays the tuition? At Hillcrest, swimming lessons cost $ 5 per 30min session and at the half way mark they always discuss your child’s progress with you.
Getting a good coach is really hit or miss and generally the newer coaches are much more attentive than the ones who’ve been coaching for a while. Hint, sit upstairs in the waiting area and watch the session and gauge for yourself how much time the coaches spend with each child vs talking to other coaches. Yes, it’s tedious but you’re paying good money to develop your child and I think he/​she is worth it.
At the end of every season there’s some sort of fundraising show, that means the last few classes waste instructional time teaching your kids to «perform» silly things for the show whether you’re coming or not. Oh the show is not free, gotcha!
The recreational program is really there to funnel money into their competitive program so if your child is selected, great, still gotta pony up a lot more cash. If your child remains shunned in the recreational Boys/​Girls Achievement, you’re just a cash cow for them. And you can see it in the coaches attitude towards the kids. I’m guessing they take competitive so seriously because Canada always dominates in world gymnastics, oh wait, not! OK, then how about teaching good sportsmanship and attitude to all the kids?
Am I sour that my child is not in the competitive track, heck no, can’t afford it! Would I rather see coaches pay the same level of attention to the under performers as the stars, heck yes! Incidentally, my kid is one of the ones who get all the hugs and high fives. I’ve spoken to many parents whose kids feel neglected because their kids doesn’t get much attention. Be fair, either show the same amount of affection to all kids or don’t play favourites!
I and many parents have detailed our concerns on their survey forms but you’ll never get a response from the program manager. So vote with your wallet and find another gym!
Positives: Lots of free parking in the back when it’s not baseball season. Phoenix obviously benefits from a great location beside Hillcrest Community Centre. The gym is large and well-​stocked with equipment.
Hint: Pick less popular days or switch because otherwise you’ll understand what I mean by large class size!

I take the Adult Gymnastics class there and have had amazing coaching and help from the staff. They have been patient and very knowledgeable about instruction and fitness.
Not only do they spend lots of time with you they make sure that you take something with you every class!
Make sure you work with Gen Letourni, Kira Hall, Shivam, Mary or Adam!
Great Staff!