Sherri Wise, DDS

Dr. Wise is knowledgeable and friendly. Her staff are great and make you feel comfortable, especially when nervous about procedures.

My family and I have been a patient for the last 4 years. The service they provide is great, but no word can describe the receptionist, she is not very pleasant, many times now, my children has come in on their own for their appointment, whether it is cleaning or check up. She has treating them like second class citizens. Very rude to them, very unprofessional and with a very big attitude. My children’s have never come back after their dentist appointment saying that the reception was very helpful or nice to them. The dentist and the hygiene is very pleasant. Without their great service, many times have I thought about finding another dentist.

Decent for cleanings, but very substandard for fillings and other work.
1. Left huge gaps in several fillings between the teeth, such that I had to get two re-​done, one twice, and that was still so bad that I had to carry floss with me and constantly clean it out, as food got compacted into the gap. Note: I had these bad «closures» (as they’re called) fixed by a different dentist, and they’re now fine. So, it wasn’t me…
2. Had multiple fillings she did fall out within weeks, and in one case the replacement filling fall out too. Again, this had never happened before, and hasn’t happened since.
3. She dropped a gold crown down my throat. Luckily, I didn’t swallow…
For routine cleanings, Dr. Wise was perfectly fine. But if you need fillings or any other dental work, do yourself a favour and find another dentist.

Some obvious sour grapes on this review page of patients clearly upset that they didn’t have medical coverage for their necessary procedures. I on the other hand have a great plan that allows me 3 cleanings per year and I love coming to Wise Dental office as I get an extremely thorough cleaning from the hygienist every time. Sherri is an excellent dentist who really knows her stuff! I refer her every chance I get. Her fees are no greater than any good dentist and for the love of god people; there’s no such thing as a payment plan for dental work! Get over yourselves, suck it up and take better care of your teeth! Thanks to Sherri, I certainly do! Furthermore, I bring my kids in to see Sherri for their check ups and cleanings and they love her! Tell me what kids actually look forward to going to the dentist?! Especially 4 and 7 year olds. Thanks for keeping us all smiling whitely and brightly Sherri Wise!

I found Dr Wise though a friends recommendation. I was not disappointed. I lost a filing thanks to a particularly thick piece of candy. She got me in that day between clients. A new filing and I was on my way. It was reasonably painless, she supplied tinted glasses to protect my eyes from overspray and the bright light. Their use of suction was also good (as I hate the smell of drilling and expressed my dislike). Convenient location (Oakridge Mall), lots of free parking. Courteous staff. I have now had a decent cleaning and another filing done by her associate which was fine. Considering my general level of discomfort with dentistry and considering I don’t have any insurance coverage I was comfortable with Dr Wise’s sunny personality and of her associate. I found her prices to be comparable to my last dentist if not a bit less. I will be back for the next cleaning and hopefully cavity free.

Some times you have to tell it as is.
Where do I start?
I picked this dentist because of a free whitening kit.
Maybe that should have been the first tip off.
Reception is pleasant, Hygienist are generally very good.
Now onto Sherry
In a word unpleasant, Sherry has the bedside manner of a porcupine, she always seems to rub you the wrong way. Just listen to the chatter in the hallway while in the hygienist’s chair
Condescending hard to reach attitude.
She will find a list of things wrong with you, All with imminent danger unless you fix them ASAP.
I had previously gone to one of the best Dentist in Vancouver and no such BS was ever laid out.
My wife refuses to go there anymore,
Because of these reports of eminent Apocalypse.
She went back to our previous dentist and he said basically, that none of the root canals were necessary.
If you listen to them you’re a 20-​year-​old heap that’s ready for the junkyard.
I would go so far as to say unethical.

I’v gone to this office for 3+ years. I regard Dr. Wise as very ethical and good at what she does. The office is very close and they come across as working well together. I travel from Yaletown which is a ways away but the Canada Line takes me right there!

It’s a rare occasion that I review a dentist, but this is one deserving of my words. Dr Sheri Wise, where do I start? (an aside: I will not rant. No. I’m not going to be that person) Standardized billing makes it impossible to overcharge for a checkup, but the extras? Suddenly I need a root canal?! Whaaaa?
So let’s back up a few months then, shall we? I pretty much eat nothing but local, fresh, un-​packaged goodness, but every once in awhile I want something sweet. And no, I’m not talking about Okanagan fruit; and no, I’m not talking about the bar of 80% cocoa sitting in my butter drawer. No, friends, I’m talking straight-​up trashy sugar. Gummy worms and sour soothers and sweedish berries and those weird frogs with the marshmallow bottoms — you know what I’m saying. I freaking love sugar. Like, luuuuuurve sugar. So much so that I have been known to be prone to a cavity or three in my life. And sigh — such is the way with fillings these days — one fell out. Now let’s fast forward to this: my Dr. Wise adventures.
At the checkup — «ohhh, that looks pretty bad. Let’s take take MORE xrays beyond what your dentist in another province took just TWO WEEKS AGO because their up-​to-​date technology isn’t what we deal with here.» (read: Robin pays more money). Then, THEN she says that the cavity is «too deep» to fill and that my tooth is dead.
Dead.
A dead tooth. I will need a root canal (even though my dentist, as in the one I see on a semi-​regular basis in another province, said otherwise). Read: Robin pays even MORE money she doesn’t have.
There is more to this story then I’ll let on, but look, I listened in grade 3. I know when someone is giving me the «no» feeling. I get it. Thank the tooth faerie in heaven I listened to that feeling and sought out another opinion, because it turns out the cavity wasn’t so bad after all. In fact, the tooth was still very much alive. All it needed was a patch up, just like my regular dentist said. JUST LIKE MY REGULAR DENTIST SAID.
I want to rant more, I really really REALLY do. But I won’t. I felt like I was being taken for a ride the entire time I was there. I was a poor student — a poor part-​time student with NO insurance. Unnecessary xrays and thousand-​dollar root canals made me say no, Dr Sheri Wise. No, I don’t want any of that noise you’re pushing. I will continue to see my new dentist, and will continue to visit my old one, but I will never be back to see this one. Nope.
Nope.
No.

I found Dr. Wise online because I was searching for a dentist with free parking, and decided to look at Oakridge. I was scared to go (seems that most people are) because it had been years since I had seen a dentist. I was able to make an appointment the next day because of a cancellation and even though I was afraid, it was probably the best visit I have ever had to a dentist! My hygienist Linda was great, really funny and nice and I really recommend her! Dr. Wise was super friendly and I’m going to be sending all my friends and family here from now on! p. s. NO CAVITIES! yay!

I found Dr. Wise through my college database of dentists available through my coverage plan. I chose her office based purely on location, and I was EXTREMELY scared to go because I hadn’t been to the dentist for a few years and I had a couple of teeth that were in trouble.
I was able to make an appointment for x-​rays within a week of calling, and reception was very pleasant to deal with. I found out that I would need two root canals but I was reassured that it wouldn’t be so bad as I expected and Dr. Wise herself calmed me down and let me know that the specialist who would be doing the root canals was very good and I was lucky to get him.
Dr. Bonev was the specialist and he had to deal with a trembling wimpy patient (me!), but he calmed me down and reassured me that everything would be fine. Throughout the entire procedure (3 separate days and about 4 hours total on the chair) he kept asking me if I’m okay and making sure I was comfortable. The only complaint I would have is that their tv’s don’t have earphones, and that would be nice so that you don’t concentrate on all the drills and needles going in and out of your mouth. Haha.
Right now, I can’t afford to get more work done, but in the future — even if it’s not through my school, I will definitely return for all my dental needs.
Highly recommended to others.