The Century Plaza Hotel & Spa

Very nice hotel with friendly and helpful staff! The top floor studio is a good size with great city views. Room service delivers excellent burgers from the steakhouse in the lobby!

Great people. Great location. We visit at least twice every year. Love their suites! Terrific for families like ours. Only complaints: they need better wifi and better selection of TV channels.

I stayed here for the first time one night only on Sunday! Service was ok. Room was nice but bathroom could use some fixing, such as the floor cracking, noisy light. Nice city view. We checked out next day, elevator took 10min to come, I told front desk and he replied its busy! Umm no, because no one is around. We leave our bags with bell hop so we can shop downtown, one guy bell hop took 15minutes, Eekkk. Wow!
Overall, ok hotel! I probably won’t be staying here again!

Excellent, warm customer service right off the bat. The available amenities and the location of the hotel are superb!

Not a bad hotel at all. I was pretty skeptical with the average Unilocal reviews but was pleasantly surprised that our stay here was pretty comfortable. It is located at the heart of downtown so you can get to a lot of the tourist destinations pretty conveniently. Parking is pretty expensive so make sure you opt for their $ 20 a day parking. We got a hotel package through travelzoo, which made our stay even more affordable.
The lounge is designed in a pretty modern/​trendy style. The receptionist was pretty nice. She was fast and efficient in processing our transaction. We got a room on the 28^th floor.
I was pretty happy with our room because it had a view of the skyscrapers. They opened the window a bit so you get gusts of fresh air. The room was pretty clean and I didn’t see any major dirt/​defects. The only issues I had were that the tv was a bit small and the bathroom toilet faced the door without much room in between. It is just a cramped space inside. Another issue I had was that there was a constant tapping above my bed. I got over the incessant noise but it still was slightly annoying. I think the tapping came from the air conditioning wind blowing onto something but I couldn’t figure it out.
They have all the premium tv channels so you’ll be able to watch some good television shows. We enjoyed watching the food network. Their coffee is decent too.

Staying here for 1 night. First latina front desk girl was so stand-​offish, «ID and credit card «, no eye contact. The REALLy rude tall balding white guy was on the phone with someone having some sort of issue and was rude. Luckily, a very nice red headed russian? girl took over for us. I originally booked a 1bdrm king, then switched to a 1 bdrm double bed with confirmation from Expedia. The nice girl said we had a rm on the 24^th floor (i had called to request a room high up). When i asked if it was a double, for whatever reason, it hadn’t been switched in the system. She asked the super rude guy if there was a double bed, and he condescendingly said «they booked a king and now they want a double bed??». I stated that my final reservation was for a double. So he found us a rm on the 10^th floor, the nice woman said they would like a higher up room, he rolled his eyes and said there was nothing else (i’m sure there was).
So we got a rm on the 10^th floor, took the elevator up, and exited into a dank dark portal; Quite a contrast from the classy looking lobby. Everything in the room was dated, but honestly I kinda figured that from the pictures. It was SO LOUD with street noise. Single pane windows on a super busy road! We could hear people talking as they walked down the street.
No wonder I got a 50% off deal on Expedia.
Never again! AND its right next to the hospital where the ambulances pull into the E.R.
Only plus, bed was firmish and comfortable, bathroom seemed clean. Posh looking lobby (dont be decieved).

I’m torn about my rating because the room was huge and the view was great, but a few things bothered me about this place.
First let me talk about the good things. I’ve seen a lot of reviews saying the rooms are super outdated. Maybe I got lucky, but my room wasn’t like that at all. I was in a King executive suite on the 29^th floor. The room was huge and had a full kitchen, a jetted soaker tub, and a balcony. The bathroom had updated tile, a new toilet, and I was completely surprised to see that tub. But here comes the bad stuff…
The jets didn’t work. I was pretty bummed about that. After a full day of walking, I was looking forward to taking advantage of that tub. The shower itself was pretty bad. It was either scalding hot or freezing cold even though the temperature was perfect when it came out of the faucet before pulling the shower lever. Just like other reviews, the WiFi was very spotty for me. It would randomly stop working. I could see this being an issue for someone coming here on business. The last problem was the bed. It was too firm. I had a really hard time sleeping.
This hotel is in a great location. I heard two sirens the whole night, so don’t let the hospital being close by sway your decision to stay. The tub thing was a let down, but I didn’t even know it was going to be there to begin with… and I seriously doubt every shower is like the one in my room. If you don’t mind a hard bed or need to rely on WiFi, you should consider this place.

I came to Vancouver on business and I was looking for a hotel in the downtown area. I didnt use the spa or the pool. The lobby was beautiful and the concierge was very helpful holding my bags for me while I checked it. The rooms were neat and clean, nothing fancy. The large spacious windows provided a beautiful view of downtown.
Unfortunately, this hotels wifi is not equipped for the amount of floors they have. The room I got was in one of the higher floors in the corner and the wifi was constantly cutting out, it got so bad I left to go to the airport 6 hours early just so I could work. Upon check out the staff seemed knowledgeable of this problem and said they were working on it. But that would have been nice to know when I checked it so i could make different arrangements.
This hotel is perfect if you are looking for something downtown and you plan on spending most of the days out and about. As for someone coming for business and trying to work, find a Starbucks and go there.

Hotel reasonable, built 40 years ago and somewhat refurbed. Rooms fairly spacious and comfortable.
My main issue is the rude, inefficient, supercilious, and arrogant staff!!! Unbelievable behavior from the front desk.
The lady in front of me had a delivery receipt from a courier company confirming that a parcel had been delivered to her, and the guys behind the front desk refused to help or even check that it had arrived just telling they had nothing for her. Just would not help her. Unbelieveable!
My husband went and asked for a razor– «NO. There is a grocery store across the street’ in the most dismissive tone. And would not even look at him again. What hotel doesn’t have a general range of items that people often forget?
Asked if I could print something. Told ‘You’ll need to go to Level 5». No explanation, no letting me know what I needed to do there, or if I needed to email a specific email address in order to print.
Just rudeness. Absolutely furious at the behavior shown.

Staff was great especially Josh but the bed in 905 had springs you could feel.

Stayed here for business. I was looking for something clean, and for the right price. I got it! Nothing frilly, but the room size was great (loved the «living room» area), staff were polite and helpful, room was clean & light. The pool area looked a little dingy, but I didn’t actually swim in the pool, so I can’t say much about it.
+Great value for price
+Excellent location
+Helpful staff
+Love the small coffee shop out front– great granola & fruit, as well as lattes!

I always recommend this hotel! I’ve been here a few times before I even moved to Vancouver, and loved it!
Now that I live here, I ended worked there during the busy season for the banquets and am still so impressed with the management and service!
My favorite hotel for amenities, location, and especially the service!

Came here for a pre-​valentines get-​away and was quite pleased. The staff is very helpful and friendly and the one-​bedroom suites are crazy big. Perfect for longer stays or just to feel like living the high life without the cost. Location is fantastic with easy access to stores and Granville Island.

We bought a groupon for $ 90/​night for a one bedroom suite. For the price we paid, it was fine. The hotel and suite were dated, the plumbing was tricky to get just right, but it was clean. So I’m giving this a 3 star, all things considered. Note, had I paid any more, I would not have felt like we got our monies worth.

The Century Plaza has a beautiful lobby, and so I was surprised to arrive at my room and find that the room was outdated and in need of a renovation. It seems like someone put a «fresh coat of paint» on the rooms where they really need new carpeting, beds, and woodwork. The bed was very uncomfortable, and the fitted sheet slipped off the corner two nights in a row, which is a sign of low quality sheets. The room was spacious, and I appreciated the kitchenette and large fridge.
Bright spots: lobby, friendly staff, location, and view of the city on higher floors.

I want to give this place 5 stars but I went with three because I’m torn. I read the reviews of this hotel being outdated and I can see where people are coming from but It’s not as bad. I thought the room was great! Very spacious, great location and had a balcony!
This is where I had to lower the stars… I really want to give it one star because the whole night my son was miserable with allergies! As soon as we got to our room he got swollen eyes, itchy throat and nose he couldn’t stop blowing. He only gets these exact symptoms when he’s around a cat. Nope there was no cat! But to find out that this hotel allows pets aka there was a cat in the room we stayed. He was super miserable the whole stay. This hotel should really separate the rooms from pet friendly and not pet friendly (like how some hotels have smoking and non smoking rooms).
This hotel was for sure going to be the hotel I booked every time I was in Vancouver until I found out about the pets being in the room. Don’t get me wrong, I love animals but it sucks when your baby is allergic to animal hair :(

My family purchased a Groupon offer from the Century-​Plaza Hotel and had a wonderful weekend getaway. We got a fantastic large room on the 27^th floor with an amazing view. The room was recently renovated and had a nice kitchenette as well as wireless printer. Free Wifi is offered which is a tremendous plus as we used Unilocal to try all the great food around this location. The parking here was secured with a gate so we felt our car was safe despite reading reviews of cars being broken into. Parking here is $ 17 a day.
You may choose to go eco-​friendly and decline the maid service per a day and get a $ 5 gift card to their Beyond Coffee shop or hotel restaurant. I went with the Beyond Coffee and got a soy mocha here and I have to say, it was one of the best I’ve ever had. This is saying something as I’m from Seattle and am quite picky with my coffee. They use Illy coffee beans and now I’m a fan of their beans.
The hotel is centrally located which allowed us to walk all over Vancouver. Access to the Seawall walking paths is nearby as well as major shopping along Robson Street.
I’ve read people upset with sirens as St. Paul’s hospital is next door but you will probably still hear the sirens in any downtown hotel. You are in the heart of Vancouver and you will hear any major traffic noise though it is not bad unless you are a really light sleeper. Didn’t bother my family at all.
Lots of great restaurants nearby and the eating in the area is superb. My family had a chance to hit the pool and enjoyed that.
Staff here at the Century-​Plaza are very friendly and accommodating. Elevators are a tad slow and is usually filled but it really is a minor inconvenience. Lobby is trendy and bright. It is a nice family owned hotel which offers a great deal in the heart of Vancouver.
Our family will not hesitate to be back here for another getaway.

The Century Plaza Hotel has an excellent location in the heart of downtown Vancouver BC, which along with comfortable rooms and affordable rates makes it a great place to stay when visiting the city. Stanley Park, Gastown, the Granville Island ferry, and pretty much every other downtown destination are easily walkable from here.
I booked a couple of nights here through a TravelZoo deal that included parking and a $ 20 dining credit for about $ 100/​night (turns out taxes were added on at check-​out, which wasn’t really made clear when I reserved it– but hardly shocking news, either).
The studio suite we had on the first night had a spectacular view from the 23^rd floor, but there was some kind of problem with the heating system in the room: the temperature was uncomfortably warm even though it was snowing outside when we were there in February! I attempted to upgrade to a King Suite, but they were sold out for that night. On the second night, however, we were able to get the King Suite upgrade for an additional $ 20. The new room was a few floors lower, but WOW what a great room! Plenty of space, two big LCD TVs (one in the living room and one in the bedroom), a full kitchen, and even a small balcony. Sweet suite!
To use up the dining credits from the Travelzoo deal, we had breakfast at the Beyond Restaurant located on the ground floor. We probably would not have chosen to dine at the hotel restaurant if not for the voucher, but we really enjoyed the excellent food and friendly service provided by the great staff here.

The Century Plaza Hotel is a good average hotel providing comfortable lodging in the center of Vancouver. I got a Travel Zoo deal to stay at the Century Plaza, my deal included parking and a $ 20 credit in the on-​site restaurant.
The Century Plaza is a bit south of where where we usually stay for get-​away weekend. It’s basically halfway between Robson and False Creek. It’s a pretty good location, though not quite perfect for us.
It was a rainy Saturday afternoon in January when we checked in, the hotel wasn’t busy, but it still took more than a couple minutes to get our keys. We pulled our car around and parked in the hotel garage. It’s attached, so getting to the elevators was quick and easy.
The rooms seem a bit dated (we had a Studio Suite with small kitchen). The bathroom is showing its age as well, printed tile and not the freshest grout. The large TV and comfortable were both very nice.
The common areas are nicely updated with modern finishes. This building is 24 stories (I think), so 4 elevators made for no long waits.

We lucked into this hotel with a Groupon for our stay in Vancouver. For the deal I found, we would have been pretty easy to please, but Century Plaza was actually a great hotel.
Yes, there’s some ambulance noise from being near the hospital. But I figure when you’re in a major city’s downtown, you don’t get to complain about noise. Kind of how you don’t get to complain about crowds in New York, traffic in LA, or rain anywhere in the Pacific Northwest.
Our room on the 30^th floor was amazing, with fantastic views of the mountains, the city, and even the water (we didn’t technically have a water-​view room). The room itself was huge and luxurious. The bed was comfortable, and the extra couch and large desk were helpful. The mini fridge would have been useful for a longer stay. And the bathroom is one of the best hotel bathrooms of my life– well-​appointed absolutely huge bathtub so you didn’t have to decide which part of yourself to soak, if you know what I mean. The pool/​tub took a while to fill, but it was worth the wait. The location makes it walkable to a lot of downtown, even though it’s a pretty long walk to Stanley Park. Free WiFi was definitely a perk, and saved us from having to pay AT&T for international cell phone service.
Service was friendly– we actually got our room several hours early, which was fantastic for a nap since the cruise ship dropped us off at 7 AM. They were great with giving us maps and directions, even if we were unsuccessful in our quest to find JapaDog (where do you hide this world-​famous cart?).
I never get to spend as much time in Vancouver as I’d like, but I’d be very happy to end up staying here next visit!