The UPS Store

I wish a no star option exists and even that would be too generous for the service i got here! The guy who works here is beyond rude and has 0 customer service whatsoever! I was ridiculously charged for mailing an envelope to nova scotia! $ 40 for that! I was honestly terrified to tell the guy that this was too expensive for me and ended paying the full amount. The man was super rude and i felt like this guy was doing me a huge favour by mailing my package. Save yourself some frustration and dont even go here!

Just barely, if you’re planning to send things away, they don’t carry away bills. Unbelievable.
But helpful, she looked online for closest UPS that does.
Big store, as per pic.
Amex good here.
Lots of meter parking.

If you value clear and concise communication, do not go here.
I’ve used this shop a handful of times and every single time it’s a frustrating exercise in trying to understand the staff.
When you are trying to panic a delivery to another country there is no room for confusion. I’ll go out of my way next time to find another UPS Store or a Kinkos FedEx next time.

Don’t use this store! Very rude service, says they aren’t part of UPS, and will try to cheat you on pick up services. UPS is a good company it’s too bad this store # 57 really gives them a terrible name. Use FedEx instead. Will also file a complaint with UPS headquarters! STAY AWAY!
Too bad I had to give it 1 star… Should be zero.

Would give 0 stars if I could.
Don, the co-​owner, is the rudest person I’ve ever met. I went to his store today to pick up a package — I shop online a lot and ALL my UPS packages end up here (unfortunately) — and without even looking, he tells me it’s not there. I asked him to check again and I explained how EVERY UPS package I’ve ever had to pick up ends up here. He immediately got bristly and went into the next room to ‘look’. He was ‘looking’ for less than 5 seconds then essentially kicked me out of the store because I didn’t have the yellow slip with the tracking number. I left, and then came back with the tracking number from the UPS website pulled up on my phone and asked that he track the package because I found the tracking number. He pretty much refused and told me to just call UPS and to leave his store. I finally managed to convince him to look it up amidst him scowling at me and telling me what a bad customer I am… for asking to track a package. Yeah.
UPS head office should close this location down because it’s giving the company a bad name.

The staff here is beyond rude. Horrible experience every time. If you don’t like people don’t go into the customer service industry. It’s that simple.

Again I try to support small and local business… Stella the owner is super sweet. As a client she will really go out of her way to help in your business needs if she can. They have the same sort of products and support as a Kinkos but with the personalized touch. I have been a customer here for about 3 yrs. If your running around town and need a print or upload. do a pit stop here… They have courier service, fax, color copies, binding, internet, down & up loads, printing small and large packages, mail box’s etc.

The staff in this shop are really friendly and honest. I haven’t used their mailbox services, but I’ve gone there to use their office services such as photocopiers and fax. I accidentally left my passport in the photocopier, and they had it waiting for me when I ran back in. I was so relieved!
But the prices on those services are really high. Faxing costs an arm and a leg, there’s an initial charge, a dollar per page plus long distance fees! I would recommend seeking out another shop or borrowing the office fax/​copier! But if you need to send something or get a P.O. Box, they’re nice people so it would make for a happy mail stop.