Treloar Physiotherapy Clinic

Place was very clean, full of people working out, and staff was very nice. Two change rooms available and cabinets where you can lock up your personal items. Receptionist seemed to know the names of all the regulars that walked in.
My appointment started 15 minutes late so I only got 45 minutes in my one hour appointment. Not sure if that’s normal as I’m new to going to physio.
The pain in my knee was diagnosed on a few guesses and assumptions and she passed me off to a kinesiologist who showed me four workouts that I could do from home. She supervised me doing 2 – 3 sets of 10 for each of the workouts and that was the end of the appt. I’ll be going back for more help in building a workout plan.

Came here to get a crick in my neck dealt with after sleeping in the wrong position. Pain was manageable when I woke up but got steadily worse that soon before noon I was holding my head to the side with my ear stuck to my shoulder and could not move it the other way without feeling like I was going to throw up. Went to Cambie and Broadway because of it’s proximity to work and the abundance of physiotherapist clinics in the area. Called around and Treloar was able to take me in as soon as I could get there.
The front desk people were nice and prompt, and the lady who helped me was very professional. She immediately found where the knotted muscle was, stuck me with some needles, helped me with some exercises and by the time I left I could once again hold my head up straight. I felt so much better and was even able to get back to work the next day. Thank you Treloar! I hope I never have the need for your services again, but if I ever do I know I’ll go back here.

5 stars, 5 stars! If you want to try clinical pilates this is a great studio! I especially recommend booking in with Tori she is great, very open and communicative of the process and movement patterns. She is encouraging during exercises, and great about keeping them within comfort zones until it’s time to raise the bar and successfully expand the comfort zone. I highly recommend this place, so if you are looking to add pilates to your routine jump in and try it for yourself!

I am a letter carrier and between the weight I carry, the stairs I do and the concrete I walk on, occasional tripping and even falling on icy routes, it has ground my body down over the years. They’ve also helped me recover from a couple of cycling accidents. I’ve gone to Treloar several times and I will keep going back. I recommend them to friends. I often see co-​workers in there.
The receptionists are always nice and they do remember every one. Curtis is knowledgable plus always upbeat and positive. I’ve also dealt with Cam who is very good. I also recommend Morgan who helps with your exercise program. They e-​mail a reminder of every appointment, they also send a link so you can check out your exercises in case you want a refresher or have forgotten something.
I’m still doing those exercises — they work.

The facility looks new and has good equipment. Front desk is well organized and friendly. That is where it starts to fall apart. The therapists are always late, usually 5 to 10 minutes behind schedule. The treatment doesn’t seem to follow a master plan. I think they are just doing whatever they think of at that minute. For neck and shoulder issues from a car accident, they had me riding the stationary bike for twenty minutes, then had me stretching on an exercise ball. Not surprisingly, the ball became covered in sweat and popped out from under me. This has caused a lower back injury which is worse than my original injury from the car accident. There are so many clinics in town, pick a different one. This one is just a machine designed for volume.

I’m not surprised to see lots of negative reviews about Treloar (Go to the previous Unilocal site reviews before the clinic moved locations) I saw Christine Balkwill and she seemed very disinterested in my case, rushed, and unprofessional. She was not friendly and did not offer any education. The session was extremely short, about 30 minutes. I saw her once and never went back. Based upon my interactions with Christine, I would say Treloar is not the clinic they pride themselves to be.

I am a retired physician who have had 2 separate conditions in the last 2 years that have required prolonged physiotherapy .
This clinic came highly recommended and proved to be an excellent choice.