True Carnivores

We’ve been coming to True Carnivores to see David and his wonderful team of experts for the last couple years. Not only is it a treat for our little dogs, but it’s a delight for us as well. Everyone here is extremely knowledgeable, and have never recommended anything that was excessive for our dogs. They’ve even advised us from over-​purchasing and either given us small samples to test or had us check it out online first. The level of care here is something that’s been hard to beat in the city. We especially love their free delivery service with purchases above $ 50 — their new online order system is just amazing. Piece of cake to use and lets you know exactly what you’re buying. We stock up our freezer with food always ready to go for the dogs (which they really appreciate). Really happy with the service and value — will keep us coming again and again!

Great pet store, the staff is always friendly and helpful. My little Shih Tzu Kobi is very grateful to David for sending me home today with some freeze dried tripe for him to try… he loves it!

When I had Freedom I did actually get some treats from here. They were so good that I guess we in theory could eat them, however, this was strictly for the pup. Great staff and great natural quality of pure items.

after much trial and error i found myself walking in the doors of True Carnivores last fall and haven’t looked back since.
I’ve read a lot of the other reviews here and agree with some and disagree with others but i guess each experience is unique.
i will say i like that after our second chat (i was dealing with a dog with food allergies and i think i was probably banned from several stores in vancouver with all my questions) David remembered me and my dog and her issues. maybe not important to some of you, but for me that puts me at ease.
secondly david admits to not knowing everything and that every dog is unique and not everything works the same way all the time.
so Hope and I are happy visiting David. He gives me something to think about and research after every visit and most importantly, he listens to me. you don’t get that very often.
PS please note that David is a master sales person and you will end up leaving with way more than you intended! good for him!

True Carnivores staff and owner have a wealth of knowledge about raw food. The prices are great and the variety of brands ensures there’s something that works for every household. Changing your beloved pets food can be stressful, but the staff at True Carnivores are there to take all your calls and help with any questions. I almost forgot the best part-​Delivery!!! After you go there and pick the type of food you’ll be feeding, they will deliver, it just doesn’t get better! The reason I choose raw was I had a dog who was allergic to everything and on some very expensive allergy meds for years. He’s been on raw about two months and is now off all his meds with zero symptoms! True Carnivores made the change easy. They are amazing and I would recommend them to everyone!

Really good place to go if you want quality food/​treats for your pet! But, of course, mostly their products are raw-​based.

Nice (but expensive) selections of raw food for dogs and cats.
Sales guy was smarmy, overly talkative, and super old school in his sales technique. It was so annoying that I won’t ever return.
I’ve been feeding my pets raw for over 10 years. I only went in to check out their selection and prices, but ended up on the receiving end of a relentless monologue. The guy also raced around the store to bring out one of everything he thought he needed to show me in order to give me a raw dog food education — one I didn’t need or ask for.
My advice to this retailer: listen more, talk less. Then you might have me as a repeat customer.

Suan is either a sales rep for another place or completely ignorant. All staff here is great and very helpful. I get my lab her raw chicken once every few weeks and have been given free samplers of other items and treated like gold.

My husband and I (with 2 dogs in tow, one a puppy) stopped in to check out this store and we were simply amazed at the selection they carry. We have tons of raw food stores in Calgary AB but none even come close in selection! Three rooms full of freezers! We were able to pick up things that we have a tough time finding for the dogs in Calgary like packages of frozen fish and entire duck carcasses! Vancouver is very lucky to have a place like this! I think we will even stock up for our drive home!

No doubt that Raw food is certainly the way to go in providing the best nutrition for your pet. My dog loves the food products offered at this establishment and can’t get enough.
However our sales rep here was extremely pushy for a large purchase, rude, and advocated practises that, when checked against three Vets, turned out to be dangerous.
«If she throws up, get over it. Diarroea, get over it… bile… that’s just natures way of detoxifying»
Vomiting, and diarrhoea aren’t just willy nilly things to not mind in the care of an animal. With a raw diet the threat of salmonella is a real concern which a pet owner should be mindful of and be sensitive to its possible symptoms.
Shame on you pushy sales rep.
Terrible experience but a good product. I’d rather drive as far as maple ridge rather than returning.

We stumbled into this shop while visiting Michele’s Cake Shop nearby. I thought it was a toy store and only realized it was a raw food pet store after entering.
The staff were super friendly and approachable. They realized we were out of our element and started to ask questions about our pooch and his food regimen. I’ll admit that I’ve been curious about a raw food diet for dogs given the number of food allergies that are common to our breed.
They went through the pros/​cons and allowed us to ask a gazillion questions. They maintain binders of information on commercial dog foods and were able to look up our brand to show us what’s in it.
Very patient and informed staff — and extremely passionate about raw food. We left with a free sample!
Our pup *loved* the food and practically inhaled it. He looked around the kitchen as if to inquire, «is there any more?».
We’re headed back this afternoon to buy a week’s worth and see if it does indeed help with our dog’s itching problem. I would highly recommend visiting if you have any curiosity about raw food.