Terrible service. I live close by and the hours are great but the staff are rude and clueless about ID Laws. Really a shame. Would not recommend anyone to go.
Kaps L.
Rating des Ortes: 1 Vancouver, Canada
Staff are very aggressive and unfriendly. Would not recommend shopping here unless you enjoy being treated like shit. The people working here have really ugly altitudes.
Gabriel W.
Rating des Ortes: 2 Vancouver, Canada
I’m a regular customer and OMG some of the guys who work there are so rude and miserable. I’m not expecting stellar customer service but geez… these are some angry young dudes.
D P.
Rating des Ortes: 5 Vancouver, Canada
Anything less then 4 stars isn’t doing this place justice. There’s a great selection of beers, lots of good wines, and all the basic bar liquors you need. Their prices beat government liquor store prices by at least 2%, AND Value On has already included the tax in their listed price. Great place that’s easy to get to and has ample parking. Love it.
Liu M.
Rating des Ortes: 1 Vancouver, Canada
The guy at the bottle refund counter is a real jerk. He refused to accept the bottles because they were not clean enough for him to touch. He said that I have to take the garbage home and would not allowed me to dispose in the garbage can outside because the garbage can is belong to him, ha! I would be appreciated that just tell me there is a recycle bins around the corner, I finally disposed them in the blue bin. I will probably file a complain once i get the chance. Whom should I complain to? The manager of the store or the branch manager for being so rude to a customer? The other staffs are very friendly and helpful. So bad that one rotten apple ruined the whole basket. I will never return.
Dino G.
Rating des Ortes: 1 Vancouver, Canada
I like the hours. Perfect for football watching season. Hate some– actually just one of the staff. Use your brain. Im in this store sometimes 3x daily, 10x a week on average. 10:30@ night u aske for 2 pieces of I.d. DL with new care card included is Not Enough? Check my id # in your lil computer. NOPE. I have over 10k in there stupid point collecting scheme. Doesn’t matter. doesnt my picture on my DL look exactly me? Did u even Look @ it? Or are u the biggest closet in history.
Kat S.
Rating des Ortes: 4 Vancouver, Canada
Yip yip! This liquor store is a convenient hop-skip-and-jump from my office. The hours are really great and there is a damn decent selection of beer. The wine selection isn’t the greatest, but I can usually find something good. Hard bar is lacking anything but your basics, but I won’t hold it against them… Really I’m just here for the beer and wine. The prices are good for a non-government liquor store. And much to my surprise the other day, their listed price includes tax. So you get an even better deal than you expect. I have no idea how I missed that the first dozen times I went here, but I blame the fact that I usually buy more than one thing at once. This time I walked out with one bottle of wine. When the till said $ 15.10 and the bottle had been listed at $ 15 on the shelf. I double checked the receipt on my way out the door amd sure enough, the price including tax only came to $ 15 plus 10 cents for the bottle deposit. Listed as $ 14.99 at the BCL. The great thing about this liquor store is the cooler, as Edward mentioned. I can grab a great craft brew and drink it as soon as I get home because it is already cold! Makes those beer-in-the-shower kinda days so much better when you have a cold one to go with the hot shower after a hellish/dirty day. And there is always ample and free parking. Giddy up.
Edward L.
Rating des Ortes: 4 Vancouver, Canada
Came here after hearing a tip and seeing an ad or two. Government liquor store at a Cold Beer & Wine store? No way. Parking is plentiful in the lot out front. I do wonder how much business the Fraser Arms Hotel actually gets. The inside is brightly lit, and looks surprisingly classy. It was easy to verify if this establishment really does match government pricing, thanks to a smartphone app. I randomly scanned 5 or so products, and sure enough, the prices were identical. The kicker though? The beer here is refrigerated, but with no «cold» premium. Oh yes! I think I’ve found my new favourite liquor store. Recommended.
Tanya B.
Rating des Ortes: 4 Vancouver, Canada
This store is a good size and the staff is helpful. I give four stars for the great selection of craft beer and cider and because my particular favorite craft beer is 30% cheaper here than downtown plus they also carry it all season round! Worth the trip to the end of Granville Street.
Herman E.
Rating des Ortes: 3 Vancouver, Canada
Not a bad store for beer and wine. It is located on the former Fraser Arms Hotel’s location, now known as Lumiere Plaza. They advertise that they have government liquor store prices. Generally speaking, they do. I went in to check out the selection of wines that they carry, and true to their word, the wines that I buy were the same price. Selection for wine is smaller than a larger store. I’m speculating that they make their money on the craft beer. I noticed that they do carry quite a bit of craft beer on hand. I’m not much of a beer drinker, but I did see some labels that I don’t normally see at the government stores. You can buy singles as well as packaged multiples.