Welcome Nails

I can’t emphasize enough how much Dina does such a good job on my nails. She doesn’t just go through the motions of «this is how to do a gel manicure: step one, step two…» she actually looks at what she’s doing, fixes as she goes and I’m always happy after. so after years of looking for my nail lady, I think she’s the one :)
It takes time to be able to have faith in your nail lady but after months and months of consistency, I’ve been able to trust her enough and she doesn’t disappoint. I can’t go anywhere else anymore unless Dina moves. I’m following her!

I have been looking for a place like this! I’m so glad I found it. I used to go to a ritzy place in Yaletown and became unimpressed with the quality of service attached to such a steep price tag. The women working here truly make this place welcoming. Seriously, they are the sweetest, most personable staff I’ve ever experienced. The place is very clean and well stocked with the latest nail decals, acrylic glitters and huge selection of gel colors. I really appreciated the attention to detail I was shown. Even when it got busy I never felt like I was on an assembly line. They took their time and did it right! This is my regular nail salon for sure! Thank you, thank you!

I love Welcome Nails. Everyone there is super friendly. I normally see Ellen and she does an awesome job. She shapes my nails exactly the way I want and never rushes my appointment. She’s a perfectionist and I always leave happy! Welcome Nails is by far my favorite nail salon.

Since moving to Vancouver a few months ago I have been looking for a new nail place. I’ve found it at Welcome Nails! I had some UGLY acrylics on that I got a week prior (somewhere else, ofcourse) and paid $ 75 dollars for them. I let Ellen know why I hated the ugly, misshapen nails I had, and she assured me she would be able to fix it. She did! The shape is AMAZING! I am a nail biter, and she took the time to push down my cuticles so that my nails looked more natural. She stayed 20 minutes past close to make my nails perfect. I love them! The price was SO reasonable! I ended up paying less than $ 50 for a gorgeous set of meticulously done nails. Definitely will be returning! Thanks Ellen!

Absolutely amazing here ! Dina was so wonderful with shaping my nails to exactly what I wanted. I really enjoyed my visit here and will Def come back

I was a customer at Welcome Nails for almost two years, but that abruptly stopped after my last visit. After receiving a finger nail colour change and pedi, both with shellac polish, I woke up the next morning to bumps and blood filled bumps all over my legs. They started at my ankle and went to just below my knee. They were absolutely everywhere, small and incredibly itchy. I had to go to the clinic, and then have blood drawn. After letting them know what I had done the evening before, I was told that when the baths they soak your legs in are not properly cleaned, THIS is what happens. He gave me antibiotics and told me to expect puss and blood, itchiness, and redness. I was not allowed to shave my legs for a week to avoid further irritation, and had to avoid any open water (including pools, oceans, and of course, another pedicure). He also said I would have to expect some scarring from the severeness of my outbreak. I have pictures of my legs 6 days after the initial outbreak, and you can see the sheer number of bumps and blood bumps there are, even after almost a week of antibiotics.
To top it all off, my nail polish chipped the next morning, on both big toes. It literally just flaked off, and I’d only worn flip flops at this point. This was a complete nightmare. I now need to pay someone else to fix my polish because I refuse to ever put my feet back in their tubs ever again.
To say the least, I am absolutely devastated and disgusted. I had a wedding two days later in Osoyoos, so I had to wear pants from the severeness of bumps and redness, and I couldn’t go in the water. I also was to avoid the sun because of the antibiotics. This RUINED my trip, and was so incredibly painful.
As a side note, I have never written a review before, but I felt needed to pass this along as a serious warning about the consequences of unclean baths. My doctor also clarified, for those of you who are wondering, that this was not an allergic reaction, but an infection to the «breeding ground that unclean spas harbor when not properly sanitized».

Clean, super-​friendly and fantastic service. I will be returning. Thank you Dina :)

AMAZING nail salon. Perfect place. Clean. Great shape. Tons of
Colors to choose from. No running to ansr the phone 1000 times during your appointment. Totally impressed! I WISH I would have found welcome nails long ago. Thank you for the great job. Taking your time to not rush and do a shotty job on my shellac! The other place have ruined my natural that I was going to long term so this salon is close and the reviews speak for themselves don’t just go by mine! Very happy customer. Thank you!

The ladies here did a good job with my pedicure. I have tough feet since I am a runner and I stand all day and night on my feet, and they did not go easy on me, which is a good thing in order to really smooth out my heels.

I would recommend making an appointment as we walked in and ended up coming out 3 hours later. They did a decent job but it was more expensive than I thought. I probably won’t go back but it was good to try a new place.

I am really picky when it comes to nails so had a pedi! They were really nice but I needed more hard skin off my feet. I walk about 20 km 3 – 5 times per week so I have lots of hard skin. I guess there is only so much they can do.

I usually go to another nail salon to see my girl but she was fully booked and had no space available to take me in. My gf’s birthday is coming up and we needed them done together as its a birthday treat for her. It was great they were able to fit us in as a walk in. I had chosen this place through the review. I’m quite a detailed and fussy girl as I like to watch every spec. The girl doing my pedicure did a good job but it was a bit painful but I continued to let her do her job. As I got to doing my hands, she was unable to correctly get the shaped I had asked for. I had showed her what I wanted but she was still unable to copyright the shape I had shape which is fine, so Helen ended up having to do my hands for me. Overall the job Helen did was on point for me. If my two main girls are ever busy again I would go to Helen again. I’m very happy with the finishing touches and for her stepping up to finishing my nails. The salon did not rush me out and took their time with me which is also a plus. Thank you Helen and I will be seeing you again.

Had a really good experience here. My nail tech (I think it’s Nancy) took her time and was really precise. She didn’t try to pressure me with up selling and she was so friendly and nice.
My nails turned out amazing and she shaped them so beautifully. Best nail salon I’ve been to in Vancouver… Prices are very decent as well.

I decided to treat myself to a birthday mani/​pedi last week at Welcome Nails. They were not able to take me the same day as I wanted, so I booked for the day after and that was fine. I have been getting my nails done here since last summer and I have always been happy with the results, however this time I was pretty disappointed.
I usually book Dina for my pedi and end up getting someone else for my manicure, but I had always left feeling satisfied with the work done on both my hands and feet.
This time I felt rush through the appointment because a few people walked in and they decided to take them on at the same time, so at one point there were 3 people doing 4 customers nails. I understand that this place is a hot spot, but the sacrifice of quality was the end result.
My shellac manicure was so uneven, thick and lumped and also started to peel after only 2 days and my pedicure was chipping within 5 days. Usually my mani/​pedis last at least 3 weeks.
I ended up going to get them re-​done yesterday because I was not happy, especially because I decided to splurge and treat myself as a birthday treat.
If it weren’t for the other times that I have gone and received great service, I would give 1 – 2 stars.
I may give this place another change once Dina returns from her undetermined amount of vacation.

I was here last night just to remove my gel nails and do a french manicure.
I made an appointment at like 5:30pm and like what others have said they do not start you on time. There were two ladies there that did ppl’s nails and they each had a client who were both doing gel nails with nail art. Sad to say that they just started when I walked in at 5:25 pm. So, I knew I had to wait like at least a good 20 mins and I was right. They didn’t start working on my nails still 5:50pm. I realize they booked another person at 5:30pm too.
When they started to remove my gel nail they lady told me they were short a girl which is y i needed to wait. I told her it was fine because i expected. I have to say they have decent service because once I sat down the lady noticed my fingers being really cold and offer me tea and in the end she helped me wear on my jacket.
The whole experience took like 2 hours to do. They don’t rush you out even though they close at 7 (I was out the door around 7:30ish). They even told me if it chips the next day because it’s not fully dried that I can come back and they can fix it for me.
I would recommend this place to others only if you have the patience to wait. To remove my gel nails it was 5.00 (7.00 if u don’t use their service after) and 18.00 for a regular manicure but I did french so that was an extra 5.00. I have to say that’s pretty cheap because there were other places I’ve been to and it was way more.

This place is bumping. Always. Always bumping. Make an appointment. BUT even with an appointment, you may end up waiting a bit. These ladies just cannot will not can’t stop say no to anyone! I even overheard a woman saying they will open early to accommodate a regular client. Talk about niceness.
The shop is clean and cute, immediately easing my sanitation fears. The ladies working here are super sweet and do the greatest job. Hand massage! Foot massage! Massage chair! I can’t believe how long my nails last without chipping. I am beyond satisfied every time I come in. The prices are reasonable and they have a frequent nail getter card.
Be sure to tip! The prices are hella cheap and these ladies be working their asses off.

Amazing hidden gem on Hastings. The ladies are super friendly and great at all things nails.
They are smoking busy at all times, so call ahead and make an appointment, but be prepared that you may still end up waiting.
I had a UV gel manicure and pedicure done for under $ 80 including tip. Which is a steal compared to most other places in this city. Even though it took way longer than their business hours, they didn’t cut anything and I still received a fantastic arm and leg massage.
If you spend over $ 40 you get a stamp towards $ 10 off.

Had a very disappointing visit to Welcome Nails today. We booked all four chairs for 1:30 telling them it was a wedding party in advance. There were four girls working and only two were available when we arrived. 3 of us started our pedicures within 20 mins, but an hour later our forth was still sitting with her feet in the tub waiting for her technician.
Around that time another customer who had a 2pm appointment realized there was no way she would be helped soon, got frustrated and complained to the manager, who then asked me if she could stop working on mine and go help her. Bizarre. Then five other people with appointments came in and she just told them to come back an hour later, one of which she tried to convince that she had cancelled the appointment.
The entire time she would stop to pick up the phone and forgot what she was doing. I received half a leg massage and no top coat on one hand, had to point out issues to correct with the application.
Entire experience was odd, seemed like most of the girls do really nice work and they have a great in stock colour selection but it was not an organized or relaxing experience. The bride left without having her manicure done due to confusion to what she wanted during booking which was a bummer.
I’m hoping based on the other reviews they were just having a bad day, but I wouldn’t go back… Even for the decent pricing.

This is actually a 4.5!
My nail technician, Dina, was amazing! She was very careful and when I pointed out a bump that formed from the top coat, she was quick to file it and re-​do the nail! Welcome nails is one of those salons that may take a little longer but will leave you feeling satisfied. They also have a huge selection of gel/​shellac polish colours!
They lost half a star because although they were fairly busy, I feel that waiting more than an hour especially when I had booked an appointment, is ridiculous!

Once again welcome nails to the rescue. I had a horrendous job up the street because I mistakenly tried the new shop in the neighbourhood. Welcome nails took me back, and repaired the horrendous work the other place had done and even have me a discount seeing I’d had to come back and go through the trauma with torn up cuticles. Once again a perfect job, quick, affordable and extremely accommodating. Best nail bar from Victoria to Renfrew.
Rubbish that they don’t understand you, because I’m Aussie and I promise if I can sit and gossip for hours pretty sure they’re great at understanding me! Never had to wait more than five unless I was late and missed my appointment, always been looked after like a valued customer.