I never do this but feel like I need to warn the mommies out there thinking of booking a birthday party for their little ones here. I booked my child’s bday party one month prior to the date and was promised the date and time with my deposit. Less than one week prior to the party, I emailed them to upgrade my package and they respond by telling me they have to change the time of the party because they were double booked. I said no because I have already sent out the invitations and I was the first one to book so I didn’t think I should be the one changing times. They said there’s nothing they can do so they cancelled my party or offered to move it to another week. I’m sure they got reservations for a bigger more profitable party so they cancelled my party with less than one week before my baby’s first bday!!! Can’t believe people do business like this!!! No business etiquette at all!!!
Kate S.
Rating des Ortes: 2 Richmond Hill, Canada
After seeing the pictures online my children and I were very excited to check this place out. The play structure is small, but in fairly good shape. And they have a few things that I have not seen in other play areas, like they multi kid swing, that look like wrecking balls, a small hockey area… Small trampoline for a few kids, And so on. With our children enjoyed! But as an adult who knows better and sees more then a play structure, the Biggest loss of stars here was how over priced and under maintained this place really is!!! And border line unsafe!!! After paying $ 11.99 plus TAX! Per child X4 kids, we were very disappointed to see how run down this place was starting to look! It Has good potential. Small but can see the kids at all times. But simply not safe! The floors are lumpy, dirty and taped together, coming apart. D bursting at its seems.