Columbia Auto Service

Auto service was recently recommended to me for some body work to my front bumper, after it was damaged by a piece of flying metal while driving on the 401. I inquired about getting my car detailed during the same service call, and after discussing the detailing, decided to not do any of the detailing due to their extremely high prices. The young woman who looked at my car agreed that it was in good shape, wasn’t very dirty and really didn’t need the full package. When I picked up my car, I was pleased with the body work on the bumper (they outsource this work to an independent body-​work person) and happily paid for the service ($ 400). HOWEVER, I was shocked when they charged me an additional $ 300 for «detailing», which amounted to an exterior wax and buff. When I expressed my concern to the owner, he simply shrugged and said that was the service his girl «circled» on the brochure after speaking with me. DO NOT use this company without a written service order where you have signed off on the work. I’ve since heard from others who had similar experiences with this company.