I ordered flowers for my boyfriend’s birthday last winter from Petals ‘n Pots. The lady on the phone was very helpful. I picked the bouquet called«pretty please». Since this was for a guy, I asked if she can replace the pink ribbon with another color. Not only she replaced it with red but also offered to replace pink roses with red ones without any extra charge. I loved the fact that she cared about how the bouquet looks and suggested color change when needed. My boyfriend loved the bouquet, and said it smelled beautiful. In fact, apparently the flowers were alive for almost two weeks and smelled strong even after days. Overall, it’s a great and affordable service. I’d definitely suggest it for Kitchener-Waterloo area.