Spa de Westmount

The colorist was not very receptive to my requests, only stuck to what she was comfortable with. I specifically asked for a balayage with several photos and all she could do were little highlights… Did not even ask whether I was satisfied or not after and just disappeared.
The person washing my hair also got water all over my shirt.
Very mediocre. I was really disappointed but what can you do.

I just left the Westmount Spa. Got a «massage» from Maria, who is actually an esthetician here. I could tell right off the bat that she was not a registered massage therapist. If you bought a Groupon voucher for a massage, try to get your appointment with the girl who just finished her course (I think her name is Emma, not sure). Maria is a nice lady but she is NOT a massage therapist. She was telling me that she was helping them out doing 3 Groupon appointments per day.
Aug 25^th: Part 2 of review: went back for my second massage because I had purchased the 2 for $ 55 groupon deal. I got the massage with Allison this time. She was not that great. I got the impression that she was inexperienced but she told me she’d worked at the spa at the Delta for 6 years. Hmm not too sure about that. Anyway, besides the massage being so-​so, I also wanted to let you all know that the «spa» is downstairs of the hair salon. The spa has closed rooms for massages and waxing. The doors are really thin so you hear whatever conversations and laughing that’s going on right outside where other people are getting their manicures and pedicures. Not good.
I hate writing bad reviews but I just felt that I had to let people know how utterly bad this place is.