Best Buy

Worst ever customer service I’ve had. Been there twice within the two months. Waited for 30 mins to inquire about a new pc, not a soul came to help. Returned to buy a printer, paged a sales associate twice, nobody showed up. Obviously they don’t want my business. No worries, staples was happy to help and take my money.

not online is it «hell» trying to get into this establishment (vehicle wise)
the customer service is lack luster
went in to get a laptop, and when i told the rep which one i wanted… i was advised to choose the cheaper brand, i replied with «i asked for, what i asked for»
not very cool when you have someone telling you what you want.
i felt very disrespected by the time the transaction was done.

Terrible service!
This place is swamped With a bunch of losers who think they are know it alls!
Pushing to sell you items you don’t even need or like! Half of the stuff is damaged or isn’t working properly! I can’t tell
You how many things we had to return and exchange! And once you do try to get an exchange, they will waste at least an hour of your time trying to up sell you more crap you dont need, like their geek squad services, their warranties and selling you items that they know will be on clearance soon and you will have a lot of trouble returning! And will waste another hour out of your day going back and forth discussing it with a manager! More like wasting more of your time, if you do t end up buying more stuff, forget about the exchange! They only
Make it seem that they are trying to help you! Once they sense your getting upset and are understanding the game they are playing, the guys get very rude very fast!
I don’t know about you! But I’m a busy person! And I don’t have time for this BS!
WE will never return to this store, and yes I would rather pay even more $$$ for my stuff, have a piece of mind! And know I won’t have to travel and waste my time ever again trying to return it! And get brain washed and have my day ruined!
Never again!

Here’s the deal… it’s a Best Buy so you know the score. It’s the customer service that makes the difference.
Visited this store strictly for the location (as it’s the closest to where I live). Went in looking for a lap top (that was on sale). After looking at the various options they had available, I waited… and waited. and waited… for a staff member to even acknowledge me. There were several working in the department, but a group of 3 male employees thought it was more interesting to stand around talking to each other rather than helping customers. Anyways, I managed to speak to one (when they had a break in their conversation) and showed him the lap top I wanted. and was told that it was «out of stock». I asked when it would be coming in, to which he responded «either tonight or tomorrow or next week». Since that’s quite a time span, I asked if another store had it in stock and he responded «they might… but I’d go home and check the Best Buy website before you go over». He also told me I could then «hold» the laptop if it was in stock, or just order it from the website as they offered free delivery for items over $ 100.
While I get it’s busy and that I was interrupting his «meeting» with his coworkers… it was evident that I wanted to buy and he could have checked another store on my behalf.
Poor customer service.