Bad service. People behind the counter behave like robots. Frowns everywhere. It’s almost they hate being there.
Geoff B.
Rating des Ortes: 2 Brampton, Canada
I love Dairy Queen but there is certainly a variation in quality from location to location due almost entirely to customer service. This location is not high on my list. I have only been here a few times but I have not been very satisfied with the customer service. Just today I ordered a mini blizzard and asked for peanut butter sauce in it. I was informed they didn’t have any at that location. I asked if they didn’t need it for their Reese ice cream pizza? I was then told that they do have it but they were currently out. Whether or not this was true I felt it was a lie. Also my blizzard was not filled to the top when I got it which feels like a bit of a ripoff especially when it was a mini size to begin with. I will try this location again with hopes the experience will improve. Well I returned and was unimpressed yet again. When I entered the restaurant it was practically abandoned. I stood at the counter for about 2 minutes and there was no one around to serve me. I finally shouted«Hello?» and banged on the counter. A woman emerged from the back and immediately got defensive, insisting she had only been away from the counter for«1 second». Perhaps she doesn’t know how long a second is? Anyway I got my mini blizzard and once again it was under filled. I am lowering my rating from 3 stars to 2, this place just gets worse and worse. Sad.