I came here yesterday for Valentine’s Day. The food is amazing but our waiter was absolutely awful. It took him a good 10 minutes to even acknowledge us. The table beside us had a different waiter who was doing a flawless job and got them everything so quickly, which obviously frustrated us. When he finally came over he took our orders and said he’d be right back with the bread and never came back. The table beside us got their bread and Cesar salad almost immediately(we ordered a salad as well). The most frustrating part was that our waiter kept stepping in and out of the dining area we were in and basically doing everything but bringing us our stuff. Finally my boyfriend confronted him and he said sorry and brought the stuff. He didn’t bring the olive oil and vinegar wth the bread so we had to ask one of the runners to otherwise we would have never gotten it. Another thing– my bf got pasta and he never came over wth cheese and whatnot the way every other italian restaurant does!!! And I have a good feeling they do that there. The food was delicious and huge portions just as I remember. We didn’t let the waiter ruin our experience as we were there to celebrate Valentine’s Day and he was just a minor inconvenience. Needless to say, we didn’t tip him well and if we returned and had him again I would totally ask for someone else.
Dorothy H.
Rating des Ortes: 3 Vaughan, Canada
We booked a table of 9 with friends. Had to wait a bit to get seated and we did not get any service(no water) until the rest of our party came and ordered our food. The portion of the food is huge. When the food came all the food looked good and hot. Unfortunately we had to return my order as It was incorrect since I specified the penne pasta and the meat sauce with veal parm. It took another 10 – 15 min wait to get my entrée. I had hoped that they would rush the order or at least leave the veal parm portion since I was waiting without food while the rest of the party ate. Some of them had already finished their entrée before mine had come back. We also ordered the rice balls which is good for sharing.
Jonathan H.
Rating des Ortes: 4 Markham, Canada
Very busy place family style restaurant with lots of tables all in rectangles. Servers are polite and will try to best serve you. Food. Prices are mediocre for a night out. You’re looking to spend between $ 15 – 30 per person. But keep in mind, their portions are huge! Huge plates of food, one person can barely finish alone. My wife and I ordered the rice balls as an app followed by a veal parmigian with meat sauce over penne pasta. Rice balls $ 9 There are 10 balls, crispy on the outside. Center is filled with tomato sauce and mozzarella cheese. You can also dip it in the side sauce they provide(also tomato based). These are great for sharing. Veal parmigiano, 2 large pieces of veal, tender and juicy. Goes well with the pasta. You can also choose salad or mash instead of pasta if you don’t want that many carbs. Last note. They can only split the bill into 2 per table.
Roma S.
Rating des Ortes: 4 Vaughan, Canada
Was quite yummy — home style Italian food! It was a bit over crowded though the last time I was there… it’s a popular spot so be sure to reserve in advance!
Alysan L.
Rating des Ortes: 3 Toronto, Canada
Beware of the super slow service and the constant breeze of cold winter air if you’re in the area next to the door. I didn’t once put down my blanket scarf because it was that chilly! It took a while for them to come over when I walked in, and took even longer for the food to arrive. However, the food itself is of amazing value. You should definitely order a main because it comes with a pasta that you can choose off the pasta menu! They also come in huge portions. A lot of tables order the calamari as an appetizer and I wish I did too! It smelled amazing! One of my friends ordered the seafood and was generous to give me some after she saw how I was inhaling the glorious smell. It was definitely as good as it smelled.
SpeaktheTruth B.
Rating des Ortes: 1 Vaughan, Canada
Had dinner at dessert plus in woodbridge. Accessibility to parking was great. When entering the facility, it took 20 mins for a waiter to place us in a seat. It took an additional 30 mins to get an order in. The restaurant was mildly busy and you can see the waiters posting up by the wall of the dining room having a conversation than working. Received my food without utensils, and waited 10 mins to get a waiter to give us cutlery. The food was very satisfying, but the service was below anyone’s standards. I would suggest anyone who is willing to this place a try to order the food to go, because staying in a place like this for dinner, you will leave infuriated. I give this restaurant 3⁄10 don’t eat the candy
Nicole V.
Rating des Ortes: 4 Toronto, Canada
Coming from an Italian family with a Nonna who set the bar high for my taste standards, I can confidently say that Dessert’s Plus is the BEST Italian restaurant in the GTA. Consistent in taste and quality every time I go — I have tried just about everything on the menu and each item is fantastic! All food is prepared fresh and comes out steaming hot from the kitchen. Huge portions and fair prices. I would highly recommend the linguine with rapini and chicken. Also the penne a la vodka. Also EVERYTHINGELSE on the menu :) Only thing I found is that the service is hit and miss, depending on which server you get and which ‘boss’ is working that night. Atmosphere: Casual, kind of like you are going to your Zio’s house for Sunday dinner. Busy ALLTHETIME(but seriously, for this amazing food, it is no wonder). Line up every night of the week. Tons of Italian families dining here(among others) — which I always find to be reassuring — if you are serving Italian food and there are Italians lining up for it, it must be gourmet, authentic, quality food! Food: As I mentioned above, fantastic. If I could rate something better than 10⁄10 I would. Service: Hit and miss. My recommendation — go for the food not for the service. If you know this going into it, you won’t be disappointed. Overall, a 4* rating — mainly for the food. If they were more consistent with providing excellent customer service EVERY visit, this would move up to a 5* rating :)
Ashley C.
Rating des Ortes: 3 Toronto, Canada
My first time coming here. Nice atmosphere, quiet for a Friday around 3pm. I ordered a glass of white wine $ 8, and my fiancé and I ordered the deep fried seafood mix which came with pasta, veg, or salad-we asked for fettuccine Alfredo. I was happy with my meal, but I have had way better fried seafood then what I had today. It was a bit over cooked I found, but the pasta was good.
Tiffany T.
Rating des Ortes: 2 Toronto, Canada
I’ve eaten their food many times but as take out. Last night was the first time eating in house and after my experience there, I would never eat their food again. Not to mention the service was absolutely awful and we waited over an hour for our food. One of the guys with us found a confetti star in his pasta and when it was brought to the waitresses attention she said«we won’t charge you for it… and enjoy!» Really? And the washrooms were absolutely disgusting and there were some sort of little black bugs walking around on the floor. Never going here again!
Linda P.
Rating des Ortes: 5 Vaughan, Canada
If you have ever been to Italy or if you have ever had dinner in a typical Italian family home you would know that they do like to take their time when it comes to eating. There is never a rush to cook or eat a meal! So what I would like to say about Desserts Plus is that if you are in a hurry to eat… this is not the place for you! The wait staff and the chef will take their time to serve and cook your meal to perfection in a laid back and relaxed atmosphere. They are not worried about turning over tables like a typical Kelsey’s Restaurant. Everything on the menu is amazing and the portions are so huge you will most likely be taking home a doggy bag and even though their desserts are incredible you will most likely not have any room left in your tummy for those yummy treats. This restaurant is also an amazing place to book private dinner parties. The price is right and your guests will be impressed. Love it!
Mila F.
Rating des Ortes: 3 Saint Davids, Canada
I am sorry Unilocalers but apparently my principles have no will power against my hunger. The stomach wants what it wants and who are we to deny it?! Ya’ll gotta forgive me but they still get 3stars for bad service but 3 stars for amazing meals. I have had the salads, calamari, soups, steak, pastas etc. I have tried more of their menu than I probably should admit. I have come to the conclusion that their food rocks and although they need to be friendlier i may offer«cara de culo» a hug in my next visit. :-) You gotta eat here! Lol i suck! Also if you look at my pic… the container on the corner is parmesan cheese that the server left at our table so we can go cheese crazy! Other establishments take note!
Jannies L.
Rating des Ortes: 4 Mississauga, Canada
Their food is amazing, we always go family style here because you want to try everything. Service is hit or miss but the food is so good, I don’t even mind lol It’s a family restaurant in Woodbridge, 1 of a million small unknown family owned italian restaurant/party venue/caterer. They have a private room to host bridal showers, baptisms and private parties. On to the FOOD: 1. Their fried or grilled calamari are both fantastic. No chewy tasteless squid here. 2. Pizzas are all thin crust, some with tomato or white sauce and has tons of toppings on them. The prosciutto and arugula pizza was piled high with toppings and the crust was nice and crispy. 3. Their salads are fresh and dressed. 4. Their pastas are fresh, the sauces(red, rose, white or pesto) are delicious. The pasta is always al dente and the protein is plentiful. I love how basic but flavorful their pasta dishes are. 5. The dessert… Tiramisu… that’s all to be said :) It’s not a romantic spot, lots of family tables on the weekend and sometimes on Sundays they are closed for private events. But definitely worth the trip for some good italian food for great prices.
Paul P.
Rating des Ortes: 2 Toronto, Canada
Awesome food. Good prices. The worst service. I felt like I was bothering them when booking a ressy, when walking in the front door and when being served. Never ever ever again.
Bastian G.
Rating des Ortes: 3 Vaughan, Canada
I feel ignored and unappreciated. We finished our meals 15 min ago & servers are all walking around in circles /sitting around doing nothing. There’s 2 guys behind the bar. One just took a shot & the other is eating. Prepare to waste half your day when coming here for a meal. Food is good tho.
Frank B.
Rating des Ortes: 1 Vaughan, Canada
This place has potential to be good but just can’t seem to do it. The food is good, the portions big and the price is cheap but it has, by far, the worst service of any restaurant I’ve ever been to. I have been to this place several times for events not of my planning and I’m always being treated poorly and left waiting sometimes hours, yes hours, just to be asked for a drink. I will never willingly attend this place again, nor would I recommend it. In my opinion there are many better restaurants in the area with better food and who appreciate their guests. This place is absolutely horrible.
Jonny C.
Rating des Ortes: 4 Willowdale, Toronto, Canada
Ever since my wife got a recommendation from her wedding seamstress to try out this restaurant in 2011, we have been going for dinner here a couple times a year. This time, my wife, her sisters and I decided to make the trip out to Woodbridge to have dinner. I had not been there since last year and we were craving the delicious tomato pasta. It was a lovely, blindingly sunny day, around 6PM and we arrived to a line up. It was dinner so it was understandable. A couple of groups were in front of us so it was busy. Good thing that the World Cup was over! We waited for about 15 minutes which was not too long. The main person we always see there, I assume he’s one of the owners/managers(bald, glasses with a goatee) was always clearing the tables and hosting. As usual, he walked around as he pleased, at a slow pace, not acknowledging the line-up. When a couple of tables opened he looked over, looked away, waved his fingers and pointed to empty table rather than guide us. Again, I had been here before so I expected this type of service. He gave us our menus and we couldn’t wait to order! The waitress came over after a few minutes and I ordered the Chicken Parmesan with Fettucine in Meat Sauce. I wanted something heavy and hearty. I knew that this place delivered awesome tasting food… and it did! The food came out in 20 minutes. Check out the pic! Glistening with tomato sauce and oil, looked like a piece of greasy heaven that sticks to dee bones! The chicken was moist, juicy, battered with melted cheese on top. It was drenched in tomato sauce and oil so the crispness of the batter made it a tag soggy, but it was still good. What was more tasty was the pasta and this was mainly because of the meat sauce. It definitely was hearty and the fettucine pasta complemented the flavour. Eating it with the bread enhanced the experience. There was a hungry crowd lined-up at the front of the restaurant as all the tables were taken. Satisfied, we were ready to go. Our waitress was now only taking care of the large party table. We had to wave down another waiter to take care of the bill which took a lot of time. Again, the service to cash out was not the greatest but like I said before with everything about this place, it was expected. I have spoken to a lot of Italians about this place and they agree that the food has such a homestyle delicious feel and they go there often. They still have customers with our family so we will keep on going and remember, not for the service but for the awesome taste!
Victoria C.
Rating des Ortes: 4 Brampton, Canada
I am a long time fan of Desserts Plus. The more I eat here the more I notice to get good service you need to be a regular. Luckily enough, my dad is a patron and my visits are usually with him so the waiting times aren’t so bad. If you don’t have reservations prepare to be standing for very long time especially on weekends. Don’t expect to be greeted as soon as you walk in either. My most recent visit I saw too many italian women get fussy to only be told«you gotta wait your turn!» The food is soooooo good it makes it all worth it. Even if you are a desserts plus newbie. The calamari is great and not over-breaded and their gnocchi is just like your nonnas.
Antoinette U.
Rating des Ortes: 5 Richmond Hill, Canada
This has got to be the best in casual dining. Delicious home cooked Italian food…“just like a mama used to maka”! Portions were generous. Everytime the waiter past my table with plates of food i wished i could try it all. Restaurant was packed. I suggest you make reservations a head to secure a table. Lots of parking. Price point was good. We started witha Bruscheta Style pizza. i followed with the assorted fried fish, shrimp, calamari, white fish, served with roast potatoes and assorted vegetables or you had the option of a side order of pasta. Looking forward to my next meal there.
Nance W.
Rating des Ortes: 1 Markham, Canada
Nothing amazed me how this place can still be in business after all these years. Seeing all these bad reviews about this place online is a sign that this place should be closed off for good! Came here as a group of four. The thing that overall pisses me off is the service. Our waiter was one of the rudest I have ever encounter. I mean. We are here to give you money for your food and yet, these waiters can’t even provide an adequate level of service that deserves even a measly 3% tip. At least smile a bit! It was a total insult that we got slapped with the«mandatory 15% service fee» when we were just four people? Maybe they thought we were not going to tip much?!? even then, it is totally wrong to slip us a mandatory service charge for such a small group. Portions may be a good bang for your buck but the quality of the dishes are left to be desired. I had an inkling for desserts and the waiter was stunned when we inquired to look at the desserts menu(wanted to try the Tiramisu).