FBI seems to rank in the Top 10 Pizza Delivery in Toronto lists pretty consistently so we decided to give it a try last Friday. We ordered online(from the ironically named«hungerrush.com» website who provides their service) at 7:11pm and received an email confirmation saying we should expect delivery to take about 90 minutes. I called to check in on our order at about an hour and three quarters. At first they couldn’t find it and suggested that I had maybe delayed the delivery in the site. When I was insistent and read him the confirmation email, he put me on hold for a few minutes and then came back to say he had found it and we were«four or five» orders from the top. He said that Friday and Saturday are really busy so it’s usually more like two hours for delivery(!), but he gave us 50% off to apologize for the delay. Our pizza finally arrived, about two and three quarter hours after we ordered. Despite being really hungry, it was mediocre at best. The crust was lackluster compared to other thin crust pizzas, bland and floury. The toppings were as advertised(Napoletana: black olives, anchovies, capers, cherry tomatoes), but the overall effect was much more on the saltier side of enjoyable. I ate about half of my «Big» size(they range Pizette, Big, Bigger, Really Big, Biggest so somewhere around a small or medium from other shops) and called it quits. Even the Nutella pizza left a lot to be desired, basically amounting to a thin layer of Nutella spread on mediocre pizza dough. Save yourself the the hunger pains and frustration and order from Maker or Pizzaiolo. Your pies will arrive in a fraction of the time, cost less, and be way more delicious.
Shayna B.
Rating des Ortes: 4 Richmond Hill, Canada
Totally love this place! Huge slices, homemade sauce and fresh ingredients. A little pricey, but well worth it. Chicken wings tasted like they were homemade and were huge… One con: pizza was on the saltier side(I ordered half pepperoni, half veggies). Regardless, I will be a repeat customer!
Stephanie S.
Rating des Ortes: 5 Vaughan, Canada
I have to say this pizza is awesome. You can really taste the quality ingredients. With Vaughan having so many pizzas place around I feel FBI had an edge because of the quality. There chef creations are well thought own and tasty.
Rebecca R.
Rating des Ortes: 3 Swansea, Toronto, Canada
Inconsistent. When it is good, it is REALLY good. Other times just passable. Ingredients are quality and the real deal, but the crust can be beautiful or cardboard depending on the day. And, alas, same can be said of the service. Sometimes I order a pizza on a Friday night and it is here in 40 minutes, piping hot. Sometimes stone cold. Today(Wednesday) I ordered a pizza and called an hour and a half later when still no pie was at my door. Woman on the phone was apologetic, said she’d «put it in the oven right now». No offer of free stuff, no «this order is on us». Sigh. I wish Via Mercanti delivered. Not sure I’ll be ordering again from here soon, and I have been a regular.
Pina A.
Rating des Ortes: 5 Toronto, Canada
2 Yums WAYUP! I went to the Lakeshore location too and OMGOMG. The dough was cooked perfectly and the sauce was incredible. Not overpowering. Yum. Yum. Yum
Mila F.
Rating des Ortes: 5 Saint Davids, Canada
Their pizza is so good! I love pizza and I can eat it anytime, any place and no matter what. I can say I will eat it with almost any toppings. And I truly appreciate a GREAT pie. This place is amazing! I would upload a pic of my pizza but I ate it so fast I completely forgot to snap a pic. Next time i guess. lol I can’t say anything about their other menu items but their pizza’s are worth 5 stars.
Alie S.
Rating des Ortes: 5 Woodbridge, Canada
The absolute best chicken wings I have ever had in my life. They are big, juicy and made from free range chicken! Get the garlic Parmesan dipping sauce because it tastes like heaven. Worth the extra couple of bucks, as NOOTHER chicken wing competes!
Catherine G.
Rating des Ortes: 4 High Park, Toronto, Canada
Best delivery pizza in Toronto! Greasy NYC style street pizza. Great value and delivered in 40 min!
Shelly R.
Rating des Ortes: 5 Toronto, Canada
This is one of my favorite pizza places to order from in Toronto. I used to get the«bigger special» but it has unfortunately been discontinued. I always get the bigger size pizza. It’s enough for two people to be very full and I often have some leftovers… I get the thin crust margarita and add cherry tomatoes to it… Delicious! I’ve had regular crust and I didn’t like it, so I recommend ordering the thin crust! I also order the radicchio salad(I think there’s another lettuce in it too) and the dressing is delicious! Their new wings are so good too. They are large, crispy and they taste so fresh. Their dipping sauces are delicious as well. I’ve tried the Asiago, the barbecue wing sauce(which is more like a homemade Medium wing sauce), the marinara, and the pepperoncini… I’m kind of a sauce junkie. Everything here is homemade, made from quality ingredients and authentic Italian. HIGHLYRECOMMENDED!!!
Sajeni S.
Rating des Ortes: 1 Toronto, Canada
We ordered from here because they had some good reviews on Unilocal and were recommended on BlogTo. Honestly one of the worst pizzas I’ve ordered. We got two panzerottis, they screwed up half of what we ordered, we ordered red onions, they gave us red pepper, we. Ordered extra got NOCHEESE. not to mention, they were so salty, and the price they confirmed online was less than what it was when we got it… Barely edible. Maybe they were once a good place but definitely not anymore, pizza pizza or any chain pizza place is way better and cheaper! Never taking a review off of blog to again…
F A.
Rating des Ortes: 5 Vaughan, Canada
Great pizza I have become a regular yes you pay a little more but your paying for quality. There flower and sauce is impoted from Italy dopio zero flour and San marzano tomatoes. Don’t put a price on things you put down your mouth. Very good place good food. Try the hoagies and salads they are amazing a cesear salad with panchetta wow. Keep up the good work. FBIPIZZA
Elvi R.
Rating des Ortes: 5 Vancouver, Canada
Absolutely loved the pizza with the pancetta, onions, goat cheese and Asiago. We also ordered the JUMBO chicken wings, and maybe a little too many. We weren’t expecting them to be as big as drumsticks. The wings were good but I don’t think I will be getting them again. They put fennel in their bread crumbs and that just made me feel like I was eating taralli. Will definitely be going back for the pizza.
Vic P.
Rating des Ortes: 3 Vaughan, Canada
It’s a decent pizza. Nothing to write home about. Not the best pizza in Vaughan. It’s just Ok.
Richard T.
Rating des Ortes: 5 Vaughan, Canada
I live in Maple and FBI Pizza Woodbridge is our go to place. When ordering delivery me and my wife usually order the Caprese pizza which is our favorite with their asiago dipping sauce is perfect. Also, if you are looking for a nice healthy salad the Caprese salad is really nice with the cherry tomatoes, basil, and bocconcini.
Bob R.
Rating des Ortes: 1 Etobicoke, Canada
Ich! Salty ++, flabby soggy crust. Half cooked bacon. Cheese ½ instead of Double, as ordered. Insipid flavour. THIS full blooded Italian= insult to Italy!
Rosie T.
Rating des Ortes: 4 Vaughan, Canada
FBI pizza is amazing !!! Favourite pizza place ever! The people are very welcoming and the food is always fresh and tasty.
Michael N.
Rating des Ortes: 5 Toronto, Canada
FBI has awesome pizza… most of the ingredients are imported from Italy including the tomatoes and flour… FBI pizza stands for full-blooded Italian and it certainly lives up to its name… Delish!
Jose P.
Rating des Ortes: 2 Toronto, Canada
Burned Pizza. Burned Pizza… Let that sink in. They burn pizza and call it fresh.
Ver A.
Rating des Ortes: 3 Toronto, Canada
Have only ordered for delivery from FBI in Vaughan. Their pizza is good, cut into 6 large slices(big size). Once pizza arrived, 40 mins later,(standard) it was not hot, which was disappointing. I do feel they are overpriced. The«big» size pizza price starts just under $ 10 and each additional topping is $ 2.25. End up spending about $ 20 for one pizza with only two toppings.
Jennifer R.
Rating des Ortes: 2 Vaughan, Canada
Tried FBI pizza for the first time… not impressed. The girl taking the order over the phone had no clue about the advertised special on the website. An hour later my cold pizza arrived with 2 toppings instead of 3(even though all toppings were on the receipt), no drinks, no dipping sauce. I asked the driver about the drinks and he told me that I could have drinks OR salad(the advertised special includes both). He gave me a coupon for a free salad but after review, the coupon expired in November 2012??? I called back to explain the mistakes and asked to speak to a manager. The girl answering the phone said the only people working were herself and the cook. She offered to send another pizza. Thanks, but I didn’t want to wait another hour. The pizza was delicious but having to deal with incompetent employees is just not worth the trouble. One would think that the people working there would know what the advertised specials are…