International University of Malaya-Wales

Thanks to Waze, I managed to skip through traffic and took this backroad that was uphill and winding, making my drive cool and sheltered under the trees and also giving me views of lovely houses. This University shares the campus with Open University.
I absolutely loved the place. It being relatively new, the buildings, roads and everything looked pristine, I especially love the greens that gave a sweet scent and freshness to the place. They have their own café which I haven’t visited, but overall it just looked like a really great and well balanced campus! I was directed by the working guards and parked my car near the registration office. I was here to inquire about enrolling into their psychology degree and I was feeling good about this place.
Walking inside, all the desk was empty (same thing happened the second time I visited), and I waited for a while until two very nice students approached me and asked if I needed help. They notified someone and then I was assisted by one of the people from the marketing department. First off, English clearly wasn’t Ms Safah’s native language. She was very friendly and tried her best to be informative, she was very positive too and assured me that I would have no problem being accepted into this university. Her approach was so easy going that I felt that my easy acceptance to this place was too good to be true. I left feeling optimistic and was eager to wait for her email within two weeks, as she promised.
Two weeks later, I have not received anything. I called her personal number and she lightly told me that she will be emailing me in the coming few days. Days passed and I still did not receive anything. I called her again and then she told me the issue, my Diploma is not recognized by MQA standards and that mine will be reviewed on a case by case basis where she will discuss and get the deen to contact me as soon as possible. Weeks passed, needless to say I heard absolutely nothing. Quite annoyed I called the office and told them my situation to which she just told me to scan and email all my documents and that she ASSURED me she will get back to me. Well, you know what happens next.
Not wanting to give up, I drove there yesterday and walked into the empty office. This man named Ma Ling came over and I just briefly told him of my interest and past experience. Not speaking much English, he mostly just nodded with little to no energy or interest and told me that he will definitely get back to me tomorrow. I FINALLY received an email the next day that basically just told me that they would have to decline my application (based on the same reason previously mentioned) and that I should have a nice day.
I understand their reservations about my case. But I was very upset with being completely ignored and brushed off, here I am, an eager and interested student that is going to pay your freaking fees. I am qualified, I know that for sure, because I recently got accepted into HELP.
Great place, but too bad for it’s staffs.