Standard Chartered Saadiq

I recently applied for US visa and part of their process is to pay a fee. Although the fee can be paid online I had doubts so I decided to go to the bank and figure things out in person.
I printed the documents I needed and went there at lunchtime. The service was very swift. Since this is the only bank you can pay your US visa fees they know pretty much everything about it so the lady at the counter could help me figure out my doubts.
I paid the fee and she also informed me that I could schedule my interview within four hours of the payment. Overall a really good experience. I wouldn’t consider having an account and this bank but the service concerning Visa procedures was very nice.

I was withdrawing money for dinner with friends one night and I was already running half an hour late. In all my hurrying, I had forgotten to take my ATM card out of the teller machine. I only noticed it missing when I got a call from one of the staff from the bank early the next morning. She had said that they had kept my card and I was able to pick it up whenever I was free. Imagine my relieve!
As soon as I wrapped up my 2pm meeting I rushed over to the bank to pick up my card. The outlet was new at the time and the interiors were very modern yet simplistic. I went to the first counter by the door «where you take your number» and told her I was there to pick up my card and she brought me to one of the other main counters. The lady sitting behind the counter was extremely helpful and nice. She made me confirm a few things and made a copy of my IC, all very standard procedures and within 5 minutes I was well on my way!
This is the kind of service that you would expect from such a prominent international brand. I will forever remain loyal to Standard Chartered for their excellent customers service!