Villa del Palmar

This will be my fourth time coming to CABO and my fourth time at Villas Del Palmar. I love CABO, it’s Truly paradise.
I came here in my teens for the 1^st time with my mom.
& felt in love with the people the beach and the resort.
Now coming back my fourth time but for my honey moon.
I keep coming back to Villas Del palmar because of the suits they offer.
Each suit comes fully staffed kitchen.(knifes, plates, cups, cutting boards, pans, fridge, salt & pepper)
It also helps having a Walmart 2 mins away. You can walk, take a taxi for $ 7 or take the city bus for 2pesos.
My husband and I would take the Bus there but get a taxi on the way back. Because of all the groceries we would get.
We would buy everything we need it, for our whole stay.
Even beer and liquor bottles so we won’t buy anything at the bar.
We saved a lot of $$ doing that, and spend the money on activities like, jet-​skii, parasailing, party boots and ATV ridding.
I can’t wait to go back.

Okay, I don’t often write reviews because for me something either has to be above and beyond good or absolutely terrible. For this review unfortunately, it is the later. I recently stayed for a week at the Villa Del Palmar, initially (the first two days) my stay was going well, aside from early morning construction that lasted the duration of our trip, I found it strange that I couldn’t pay with cash or pesos at the hotel but dismissed the thought figuring there was a reason for it. However, after the initial 48 hours at the hotel my stay was anything but good. We were staying a large group (we had about 12 people in our group staying in various rooms) and our room happened to be right off the pool so the third day in one of the girls in our group asked if she could use our extra shower (we were staying in a one room suite that had a murphy bed) and naturally we had no issue with this. She notified us that the shower didn’t seem to have any hot water, this was weird so we checked our shower and noticed that the temperature had gone down but still seemed warm, not thinking much of it we went about our day. Later when we returned to our room we found that neither of our two toilets would flush, we called to the front (which at times we found hard to reach via phone and hard to communicate due to language barrier) and a gentlemen came out and gave us a sympathetic look saying it should work but to check in the morning. We found that the toilets would barley flush and it became increasingly harder to reach the front, by the time we got through to the front the following morning our kitchen sink had backed up and would no longer drain. So we now had no working toilets and the sink in the kitchen would not drain. Someone eventually came out to fix the issue and we hoped this would be the last time we would have to call. Unfortunately it was not, later that day we lost hot water completely. When we called the front they said they would send someone but never did and when we called back to the front an hour later they said oh, the problem should be fixed call if it isn’t. It wasn’t. We tried called back to the front FIVE TIMES and no none answered. Eventually, probably about an hour later, after taking cold showers we tried the front again and someone answered and informed us it was a building problem but we could shower in the hotel gym (which for us was across the hotel property) if we wanted because they had hot water. At no point did they offer to change our room or accommodate us for this issue, or the other issues we were having, their solution was to offer the gym showers and that was all. We ended up going almost 3 full days without hot water, called the front multiple times and later came to find out a couple staying in our same building never lost hot water so it clearly was not a building issue rather just a pluming issue. The day before we left once again expressed our frustration and they told us if we wanted they could change our room but it wasn’t as nice of a room and had no view, so the day before we leave they want to change us to a room that isn’t as nice and doesn’t have a view and they seemed to be bothered by having to offer this. I understand that this hotel does a lot of dealing with time shares but maintenance is a simple thing to expect. I would NOT stay here again. Not only that but the lack of apologetic nature or even an attempt to accommodate us for all the issues we were having on our vacation a time we are supposed to relax and not be worried about pluming or hot water was astounding to me. I have worked in the hospitality business for many years and most of the people in our group of 12 also worked at some point (if not still currently work) in the hospitality industry and everyone was surprised, confused and unsure why the hotel responded the way they did. At no point did we yell or ask for anything other than our room to simply be what we were paying for, working pluming and hot water. I expected to have a vacation of a lifetime, or at the vary least a relaxing vacation i would come back telling people about, and instead I was itching to go home and when asked about my vacation i am left simply responding with «Well, it was an experience.»

Do not buy!!! Go to Sol Mar, it’s a beautiful modern property and they OFFER wifi!!! Villa palmar charges $ 10 per device a day!!!

As owners of this timeshare, it is awesome to have such a friendly staff who welcome us back. All of the restaurants have amazing service and food. The view is excellent, the pool area clean, the atmosphere relaxed, and the staff super knowledgeable and helpful. It is definitely worth the price– especially with the all inclusive package.

We just got back from a wedding at the Villa Del Palmar on Friday and I would highly recommend looking elsewhere in Cabo for an all inclusive resort.
This entire hotel only has only one sit down restaurant. Also, there is nowhere in the entire resort to get a drink after 11:30 pm. The sports bar advertises midnight but does last call at 11:15 pm, much to the disappointment of the entire bar.
The alcohol, water and snacks in the room are not included with an all inclusive package which I have NEVER experienced before. Based on my stay, this seems way more like a timeshare that just happens to also offer all inclusive instead of the other way around. WAY too few options and way too hard to get your all inclusive items here. They even charge for room service delivery.
Our group of 80 went for a wedding, and the group of 12 in the wedding party asked the bar for a shot right before the ceremony, and though we were all inclusive, they would not comply because we had taken off our wristbands for group photos and wouldn’t accept them not attached to our wrists. That is how cheap and obnoxious this place is with all inclusive.
Wifi is $ 10 per day per device and it was crappy. We checked in at 4:00 pm and were told our room would not be ready until after 5:00 pm even though check in is stated at 4:00 pm online and on our itinerary. The staff was unapologetic and offered nothing in return for the inconvenience.
Lastly, even with all inclusive, you still have to sign a check for every item you order at the hotel. They print out a receipt as if you are charging it to your room. It’s a very weird and awkward system that our entire party of 80 at the wedding had never experienced and never understood.
There are much better all inclusive in Cabo with better all inclusive choices, less hassle, nicer pools and nicer rooms. LOOK ELSEWHERE!

**DO NOT BUY HERE**
We are staying here and bartered a price of $ 30 for a LA Dodgers Backpack (which is a very fair price) at a vendor located on the hotel grounds… We gave him the cash in exchange for the backpack… And as we are walking away he calls us a «fucking gringo»… I told him if he didn’t want to sell it to us at that price he should have just said «no»… Not resort to name calling… And he laughed in my face… I reported to management but they acted like they could care less… Will never stay here again…

This is a great resort and the staff is outstanding. We have gone to Palmar for many years. Be sure to catch the evening shows which includes dinner. If at all possible, find out where Jorge is serving. He is friendly and does an outstanding job. He will make sure your evening is pleasant and fun.
For a great lunch, visit the Sports Bar. They serve great hamburgers and ask for Giovanny. He has been there for years and gives you great service.
Around the pool, look for Liz. She too, has been there for years and always has a smile on her face.
On a added note, be sure to tip for all services even if you go all-​inclusive. Mexico minimum wage is $ 4.35 a day. That’s right, I said a day. I generally bring $ 150. one dollar bills for one week. The people work hard and always have a smile on there face.

We had to stay at this resort due to an exchange from our home resort.
Let me start off by saying the Internet photos are very deceiving. The rooms were old and outdated. We had to change rooms twice in order to get a decent location and clean room. The room we settled in still smelled like mold.
We knew that most resorts will bother you to take their time share tour, but this was actually very bothersome. There was no walking through the lobby without being hassled.
The pools seemed dirty and cloudy with not many pool chairs. The service at the pool was horrible. After ordering drinks, we finally went up to the bar ourselves to get ours drinks.
The food at the Taco bar was really good and the stone fire pizza was very good as well.
Everyone has their own experiences, but we will not be going back to this resort.

Hello,
My wife and I just returned from getting married at the Villa del Palmar. We could not have had a better experience the staff was great. Our Wedding coordinator (Perla) at the Villa del Palmar was extremely helpful.
Prior to our arrival Perla was extremely supportive. She went out of her way to ensure all of my wife’s special request exceeded her expectations.
Perla also put in a lot of effort to ensure neither my wife nor I had any stress upon our arrival days before our Wedding.
If your goal is to have a stress free Wedding, at a beautiful resort, with great food, accommodating staff, and a wedding coordinator who is reliable, professional, and takes care of business Villa del Palmar is your spot.
We are incredibly thankful for such an great experience for all 82 of our guest!!!

So many upcharges on a supposed all inclusive package. Such a pain and not a good value.

The experience started off terribly with their outdated computer system that resulted in a two hour check in because of their inability to input information correctly. Additionally, I came across repeated disrespect and ignoring from the waiters at both the terrace and the pool. I asked for drinks over five times at the terrace, asking many waiters multiple times and was ignored over and over. At the pool, I asked for the menu which took an hour to arrive and when I would try to flag down one of the waiters they would angrily say that they weren’t in charge of my area of the pool and leave before allowing me to ask if they could send the person who was. When I reached out to the manager he ignored my call to come to the table and instead stayed speaking to some of the other staff of the restaraunt, relaxing and enjoying his drink without acknowledging the fact that I wanted to speak to him. When he realized that I was going to complain to the manager of the hotel he came up to me and angrily started throwing his staff under the bus (which as a side note is something a manager should never do) and refused to acknowledge the fact that I had called him over initially. Additionally people in my party had there phones stolen from their room and I had a bottle of vodka stolen from my room as well as my safety deposit box tampered with and the code changed by hotel staff. The food was terrible but the drinks were fine. The «nominal fee» for the airport shuttle is actually $ 25 per person which is more than a taxi would cost
It goes without saying that the tip included in the all inclusive package was not deserved and I do not plan on returning to the hotel since my complaints were never responded to despite bringing them up to the concierge staff and managers.

We had a wonderful experience at this resort. We had the all inclusive package that was totally worth it especially if you plan on drinking booze. The best servers are Liz and Miguel. I cannot say enough how wonderful Liz is. She was so caring and gave us each a big warm hug on our last day. We just loved her. We enjoyed the pools, but I do recommend saving your chairs earlier in the day because they do fill up. However, the staff was wonderful about bringing chairs and umbrellas to us when we wanted to sit in the adult pool area.
The tacos at the taco bar are delicious. The fish tacos were the best I have ever had!
The overall service is exceptional in my book. We were good tippers too. These people don’t make a lot and I feel they work too hard to not be given extra tips.
Before our trip I had a lot of anxiety because I read a lot of reviews that were very negative. All I can say is I was pleasantly surprised and I feel I need to give this review because our experience was so much better than what I read!
The timeshare presentation is a pain. If you have no intention on purchasing it then it is inconvenient, but that being said, if you pay 499.00 for 5 nights it is still worth it! I found it to be minimally painful for what we got.

My advice, take the reviews here with a grain of salt, or tequila if you prefer, it is Mexico after all! I think a proper rating should correspond to the price paid per night. I’ll admit, my price was biased and I will describe it from the standpoint of what I paid for it, as opposed to the rack rate. Given that I attended a timeshare presentation and the price per night came out to about $ 70 per night, all inclusive and transportation from airport included, partial ocean view and a 1 bedroom suite, this was a spectacular value. What do I think is a fair price for this property vs the competition? Somewhere around $ 160 per night for all inclusive in high season and $ 100 in low season. If you are paying more, you might be disappointed.
The Property:
The property is about 30 years old and rooms definitely do show their age despite renovations, but it is exceptionally well maintained. Beautiful pools, fountains and the beach is good. In Cabo beaches are public property, so be prepared to be hassled lightly by various people selling things. However, unlike some other beaches, it wasn’t the situation where I’d be worried about having my things stolen while swimming. The sales folks didn’t come too close and weren’t overwhelming. The sand in Cabo is pretty tough to walk on given that it’s all crushed seashells, but hey, lesson learned. It’s not your perfect Caribbean beach, but it has its own unique natural beauty.
The service:
Excellent! One word describes it all. From cleaning staff to waiters, folks just go above and beyond. Although they try their best and it was overall great, there is always room for improvement. They do need better training across all staff members on some elements of customer service (such as not clearing the table completely when guests left for a minute to get more food, coordination between concierge and front desk, etc).
Dining:
Food options are excellent. Every night was a different theme. Try to stick to Mexican specialties if you can while eating, those have been the best. Everything was fresh, well prepared and beautifully presented. Having breakfast with a view of the arc is amazing. They always would sit us right near the ocean.
Drinks:
On the all inclusive package, I suggest you drink only beer. The drinks were not that great. The liquors they use are as bottom shelf as it gets, I even got a chest rash from their margarita (weird!). Pina coladas and Miami vice virtually have no alcohol in them, it’s like drinking the mix alone. Mojitos had barely any mint. But hey, Dos Equis was spectacular!
Timeshare presentation:
First of all, time shares ARE a scam for reasons I don’t want to describe here. Presentation went way too long, an hour over time, it was high pressure in the latter part. But hey, no regrets. For the price I paid to stay here, I’d do it all over again with no hesitation.
Shows:
Gosh, they are so repetitive! Same things, every single day, with different costumes on the same performers. Very low budget shows.
Overall, it’s a good property, but I would not pay much more than I did per night for all inclusive in high season to stay here if you are staying without a promo.

Love it here! No complaints whatsoever. The PERFECT vacation getaway for six days. The grounds, the pools, the views were all gorgeous. It’s a very clean and well appointed hotel. The staff were wonderful and we would like to give a special thank you to Jose Luis who took very good care of us at the pool area. He made sure we had food and drinks whenever we wanted them. He was so lovely.
The buffet and the taco bar were outstanding. Really great fresh food. Be sure and try the Bella California, which requires reservations nightly. It was superb and the service impeccable.
Can’t wait to go back next year when we will try their sister hotel, The Villa del Arco.

We were placed in a top floor hotel room with a beach view, which was great. But it happened to be right next to the elevator which we could hear the robot noises everything it ran which was very frustrating. Other than that the room was good. Food was okay/​decent like any inclusive hotel in Mexico. Buffet for breakfast which didn’t change and a few other restaurants which seemed to have a little varsity from each other. We were here in January so it was super crowd which was a good time to go. There wasn’t a ton of activities during pool time so if you’re looking for things to do during the day at the hotel with no kids… good luck. Other than that we enjoyed our time here. Staff was very nice and overall we would return but might choose to spend our day and room else where

CONTINUED
The Sports Bar & Terraza Restaurant is the place to eat if you want typical bar food. The nachos are full of flavor, The chicken tortilla soup is one the best i’ve ever had. Salas and Guac is VERY fresh and the sports bar is also the only place where you can get a hamburger in the whole resort. You must order and eat inside the sports bar, because they don’t allow you to order to go. The sports bar is also where the resort members go for their breakfast buffet.
Bella California Restaurant is the resorts fine dining restaurant. During the morning this is where you go for the breakfast buffet, Nothing to exciting about it, except for the fresh flower tortillas. But for dinner this is the place to go. You have to make reservations to eat there for dinner, My advice would be to book dinner there every night. Its a 3 course dinner. First you order your appetizer (one appetizer per person) The cured meat and cheeses was pretty awesome, Then you order the main course (nothing bad, everything was full of flavor and all the meat was very tender) then you order desert (cant go wrong with the chocolate cake and Ice cream) Also order a Mexican coffee or Spanish coffee, the show they put on while making your coffee right in front of you is AWESOME. If you can try everything on their dinner menu. What makes the best thing about eating at Bella CA is that it sits right on the ocean, So you can enjoy the sunset and the crashing waves while having dinner.
Room service is pretty fast, We ordered it the night we came in because nothing else was open. At the time we ordered, the menu was limited to taco and quesadilla’s. Tacos are the same from the Taco Bar and the quesadilla was pretty blah too. So during normal hours they have just about anything you want to order. (menus are located in the room). If you are looking for a quick snack there is an Honor Bar inside your room. Prices range from $ 3 to $ 16 for water, sodas, popcorn, chips and candy.
THE BEACH
The beach is a Federal Zone, the has no liability for accidents or lost items, There is no lifeguard (none at the pools either), but there are usually tons of people out so you are somewhat safe I guess. The sand is nice, the water warm. You just have to fend of the local vendors trying to sell you stuff all day. From the beach at VDP its only a 20 minute walk on the beach to all the downtown shops and bars.
DESERT SPA AT VILLA DE ARCO
V.D.A. Is probably the best resort out of the Villa Group. Everyday while you stay at VDP you get little notes on your door telling you about the specials at the Spa at VDA. Its a short and free ride in a trolley car from VDP to VDA. The Spa is like a full service spa. They have indoor pools, hot tubs, full salon, gym, sauna, and much more (fitness classes). My wife and I both had Ictiotherapy (fish therapy) where the little fish nibble on your feet for 15 minutes. It was a most triumphant feeling in the world. Be sure to try it out.
LEAVING V.D.P.
When leaving be sure too book transportation from the resort in the lobby. The welcome packet you get when you first check in, says that they have transportation from the resort to the airport for $ 22 per person. The only thing they don’t tell you is that if you leave before 9a.m. You wont be able to get transportation from the resort. Because there are no shuttles running between 11pm and 9am. So you will have to pay a taxi $ 40 per person to take you.
Have the resort call Eliker Tansfer Los Cabo, to take you to the airport. Owner Eliezer Rodriguez was awesome, He was very friendly and helpful to us.
HURRICANE’S
If there happens to be a hurricane (Hurricane Sandra) or hurricane warning (like we did). There is a warning channel on your TV for all the updates about the hurricane. If you do encounter a hurricane warning, the resort will close off access to the beach due to high waves, and the waves crashing against the resort wall. They actually post a security guard there so you can’t go down to the beach. The government will also shut down the port, so you will not be able to do any water excursions.
ALL INCLUSIVE
As for the All Inclusive, I was pretty disappointed. Bars were only open between 10am to 6pm. And only allowed you 2 drink at a time. The sports bar was only open from 1pm to 10pm, The taco stand was open from 10am to 6pm. Pizza was only served from 11am to 10:30pm, the breakfast buffet was from 7am to 11am and the dinner buffet was only open from 6:30pm to 9:30pm.
IDK but my visions of an all inclusive resort, would have all the restaurant and bars open ALL DAY & ALL NIGHT or at least have some sort of food and bar option 24hrs a day.
Over all the resort did not exceed my expectations, but we couldn’t ask for much for the price we paid.

Very poor place. For $ 300 night i think they should do and give better.
The stuff was excellent but the hotel very very poor. In 5 days we deal with no hot water, after they fix it we deal with no cold water than… No water at all, if it’s wasn’t Sad it’s was very funny.
We paid $ 10 for wifi per day and it’s didn’t work.
If you plan to go over there do it with Cruise ;-)

My friends and I purchased a groupon to come to Villa del Palmar. The groupon said that the rooms offered could host up to 3 people in the Junior Suite but when we arrived, the concierge indicated that the standard occupancy was 2 people and we would be charged an additional fee for the extra individuals (Approximately $ 400 for four nights). Fine, whatever.
In order to book your transportation from the airport to the hotel, we contacted the hotel who asked us to send over credit card information to them via email or fax. No bueno. We instead told them we would pay when we got there, which they respected.
The moment after you check in, you will be escorted to a customer service rep who will try to sell you their gold card and get you to visit their time share breakfast at the neighboring sister resort. Just say no. Despite all their discounts, it is really a waste of time! Don’t do it!
We did the all inclusive rate so that our meals and drinks were covered. We really liked that and it included tips and gratuities. Bonus! We literally ate so much (sometimes 4x a day) and didn’t have to worry about paying extra or tipping. We only tipped when we thought the service was great.
Regarding the resort accommodations:
The pool area was very big with a whale slide (be careful going down it because its a blind curve and you may hit someone going down) and a kids pool near the bathrooms. Lots of space to lounge and relax by the pool. There was an Italian restaurant, pizza bar and taco bar where you can order food while you relax. The taco bar was my favorite. Try the steak quesadillas… they were BOMB!
The beach area of the resort was just okay. The moment you step onto the sand, you will be greeted… actually harassed by solicitors wanting to sell t-​shirts, hats, bracelets, henna tattoos, excursions, pottery, bowls, backpacks, bags, bikini covers, kites, their second born child, you name it. It was very distracting and you could not get away from them. We laid on the beach 2−3x during our trip and I must have fallen asleep a handful of times only to be woken up by many solicitors staring at me and wanting to sell more of their junk.
During our trip, it rained 2 days which made going to the beach very difficult. The pizza bar, Italian restaurant and taco bar was closed during that time which resulted in us staying in the sports bar and getting breakfast, lunch and dinner there. A little loud, crowded and stuffy. I will have to give their breakfast staff a pat on the back because their breakfast options were on par! Amazing food and great service.
During the rain days, we booked massages at their sister resort, Villa Del Arco. That resort was exquisite and their spa service was top notch. A little spendy (yes, we paid about $ 100 for a 50 minute massage) but well worth it because of their three pools, sauna, steam room and service. Wow, mind blown.
The good thing that really saved VDP was that they had a nice gym we went to everyday. Treadmills, bicycles, weights, machines, and yoga mats. If you want to pay extra, you can reserve spots for bootcamp and yoga classes at the other resort OR rent the tennis rackets to use at the tennis courts. There is a convenient store on site across from the hotel if you want to purchase any groceries or souvenirs. There is also a yummy ice cream shop as well.
The hotel was generally very clean and the bathrooms well maintained. The elevators worked on some occasions and on other occasions did not. Wi-​Fi was not free, it cost $ 10 a day per device. LAME!
One thing that I also want to point out is that the waters can be a little unsafe. There are no lifeguards on duty when you’re on the beach. We saw tons of little kids who were not being watched and I was worried that the aggressive waves would take them out. Parents need to watch their little ones closely please! Waves can be rough!!!
Customer Service:
Customer service at the restaurants and concierge area was GOOD. When we asked for a later check out, they respected that. They were very nice about any requests we had.
The reason why I gave this place such low reviews was because of the housekeeping staff. They must have come into our hotel multiple times even when we asked not to be disturbed. We were sleeping on multiple occasions and they knocked and just came in. It was not relaxing in that respect because we never had privacy.
Generally speaking I would not come back to VDP. I would not recommend it unless you were on a strict budget.

Came here July 2015 and had an amazing vacation but this resort was not as great as we would have wished.
Having been to many different all inclusive resorts the food wasn’t bad I must say. The best food was at the taco bar as I was obsessed with the chicken wings but what else is new! It wasn’t gourmet but I had no problem with the food. You will have to give your room number and sign a receipt after every single order whether that be one drink, one bottle of water or a meal. That didn’t bother me but it will slow the bar time down tremendously. It was a bit annoying to wait on line for a drink. It’s likely that your room will not be ready around check-​in time because I know ours was not. Luckily we were with a large party and they were able to keep our luggage in their room. The one complaint that I really have is the fact that the air conditioners throughout the entire resort were not working properly. It was awful. Feeling uncomfortable while sleeping from the heat and moisture in the air is not okay. On top of that my good friends got stuck in the elevator one day. It was a solid 30 minutes before they had to pry THEMSELVES out of the elevator. The staff didn’t even get them out. Unacceptable. Aside from that get ready to be haggled on the beach by panhandlers! I have been to Cancun & Riviera Maya Mexico in the past and in neither place did I feel bombarded by hagglers on the beach. I have no idea why they are allowed on the property.
Anyhow my vacation was incredibly fun and Im not one to let anything spoil my vacations but I definitely want anyone looking to book here to take warning for the price of $ 1200 you can definitely find better in Cabo San Lucas, Mexico!
Would also like to add that they will be putting a bunch of holds on your card. Its standard to hold some type of charge but they held hundreds of dollars which was not returned until we left.

Geez — not good.
Had LOTS of issues with our rooms — also had a sliding glass door that «shocked» you, or would lock you outside and our AC unit wasn’t evaporating the moisture so within 2 days all of our clothes smelled like mildew and our bed was wet every night. Staff never addressed.
Lots of construction around our room, including lots of noise all hours of the day plus tracking dirt everywhere.
Wifi $ 10 PER DEVICE per day (not per room).
Disliked that no where took cash but would charge to the room (including the tip — no option there) or your card. Ate at the waterfront restaurant once & never had a waiter. Took us 50 minutes just to pay. The food at the sports bar was disgusting.
There are 2 main pools + 1 kiddy pool/​hot tub in the restaurant area (which really takes away from the «classy» feel). When the kids pool shuts down for «water aerobics» then the adult pool becomes swamped.
This place was VERY loud all hours of the day & night.