Crown Paradise Club Cancun

The employees at this resort are very friendly, attentive and helpful. We arrived on a Friday afternoon after dealing with a disaster at the Airport. They allowed us to check into one of our rooms early 2pm, which was nice because check in is at 4pm. Around the resort is nice and it appears that they take good care of the property. They clean the ground at night, which helps keeps ants and other bugs away.
The drinks were just ok. The drinks in the VIP area on the 8^th floor were very delicious, but you have to have a certain bracelet color in order to go to this VIP area.
There is 1 Buffet area. The food was ok, but the Crepes were absolutely delicious!
There are several restaurants La Piazza (Italian), Los Gallos (Mexican), Fishermans (seafood), Wayne’s Steak House. The best restaurants were the Italian and Mexican. The others we were not very impressed at all. We went to the buffet afterwards.
The pool areas were nice. I had two small children with us so they enjoyed the water park area. The pool next to the water park was nice because it was partially covered so it was nice to enjoy a pool with some shade. There are servers that came around the main pools (near the ocean) and would bring you drinks. There is also a snack place near the two main pool areas with chicken nuggets, French fries, hot dogs, nachos and drinks water and soda.
There are cabanas on the beach that are free.
I wasn’t very impressed with the rooms. We got three conjoining rooms. The tile floors had chip marks all over, which made it appears dirty and beat up. The shower handle was broken and needed to be turned a ridiculous amount of times for the water to be warm or to turn off. The faucet for the tub would overflow water onto the ground.
The worst thing was that our toilet would shoot up water. While sitting on the toilet going potty your entire back would be sprayed with the water inside the toilet (disgusting). If we left toilet seat cover up the entire floor would be soaked. We did ask for these things to be fixed, which they did.
We had a great time enjoying the awesome ocean views and access. The pools were all great.
The last few minutes we had at the resort my father-​n-​law order some drinks from the bar in the lobby area. He turned around to put the drinks on the table and these man who worked at the resort in a Orange-​ish colored shirt bumped into him. The man didn’t even say sorry or anything continued walking. The floor was soaking wet a kid walked by and slipped on the spilt drink and then people were using there own pool towels to help clean up the mess.
For a family with young 5 & under I don’t suggest the Chichen Iza bus tour (2 hour). Cranky kids, hot weather and long bus rides you don’t get to enjoy the tour.
We also did the Isla Mujures boat ride. Kids under a certain age you don’t pay and that also means they won’t allow them to snorkel.(but snorkeling IS Not included you have to pay extra). The boat ride was ok (got pretty hot sitting in the sun 9−5pm).

The positives about this resort is that it’s all inclusive. It has a very nice spacious beach with cabanas, long chairs, fresh towels, and the property is laid out openly and nice. Food quality is comparable to any buffet and the drinks are always strong. There are plenty of pools, snack bars, drinking stations, and the rooms have mini-​fridges stocked with cans of sodas, beer, and bottled water. There are three elevators in the first tower and most of the time one was down, or the air wasn’t running in them. The pool hosts are fun, pretty family oriented and entertaining, and the music is alright. Because it’s a family resort there are tons of kids running around and idiot parents who don’t give a shit whether they have manners or not. So if you’re looking for something more adult, head somewhere closer to downtown. My biggest gripe is that the front desk and concierge desk are AWFUL. They literally respond «no» for everything. I can’t tell if they don’t understand or if it’s because they don’t want to help. Pretty sure it’s the latter. I find it hard to believe a resort who relies upon feedback would intentionally hire such incompetent numbnutz. Most of them are not very helpful or want to take any responsibility to help find you an answer. I was even hung up on when Yvette refused to help answer my question or tell me her name. The service staff were always kind and helpful which I fully appreciate. Eduardo kept our chambers in tip top condition and the air was always on full blast which felt good after sweating my ballzack off in a full elevator. I booked this week long trip through Costco travel based on a friend’s recommendation of her previous visit a year or so ago. I wish I had splurged and went without the all inclusive instead because I felt pretty pissed off more often than not while I was at the resort. Off the resort and around town or other attractions it was pleasant. I’m surprised Costco would offer deals through a resort with documented poor quality customer service from the people who should be more accommodating and pointing in the right direction. Don’t book here if you’re easily agitated by assholes. Also, when you first arrive they hand you a piece of paper and want you to book the nights you’re planning on eating at one of five restaurants upon your arrival. Right around the time you just want to get checked in, get to your room and wash off the hot funk ass stank in a cold shower before jumping in the pool. They’re very pushy about this. There is also a desk of sales people selling their timeshares who will chase you down to convince you to eat a «free» breakfast for a «free» basket of shit you probably already packed. If you end of booking here just for budget-​sake, use the money you save to treat yourself to a massage. The redeeming quality of my trip was my spa treatment. It was amazing! Maria and Leticia were the best.

Hotel rooms were fine just a bit humid, view was nice. Now to the dislikes… WIFI isnt free unless you have the upgraded room and we did so that wasnt an issue. But it would have been if we hadn’t i believe its $ 10 a day. The food was horrible meet in the hotdogs and hamburgers at the snack bar had to be fake meat. Drinks were watered down and didnt even taste good everything we ate was bland. As soon as you get there the people dressed in the pink shirts will immediately try to make a sell trying to get you to do a timeshare type lunch and will tell you its a welcome lunch its all BS dont fall for it. Every corner you turn they will try to get your attention and sell you a tour/​excursion or some other crap. Service on the other hand was great from all the employees. I just really disliked the food won’t be doing another all inclusive if the food is going to be that bad i couldn’t be happier to get home just to have dollar burger from McDonald’s.

Rough start, but really improved…
First impression so far is not good. The room is not ready and we are getting harassed by people that want to sell us excursions. I don’t get the sense that they are too concerned that I am getting very frustrated. The facility is definitely requiring some maintenance. So far, I am NOT impressed.
Just checked into the room after waiting for 2 hours past check in and it is like a cheap motel. No gesture was made to make up for the lateness. Customer service is not a priority obviously.
Ok, after getting over the hurdles of check in, the experience definitely improved. My impression of the rooms stayed the same, but everything else was great. The food, the activities, the service, the pools, and the beach were great. The staff were very nice, especially in food service… wonderful people. The only thing I wasn’t too impressed with was the theme restaurants. I thought they were TERRIBLE. We actually stopped going to them in favor of the buffet.
A few things that were especially helpful were the activities for my 8 & 10 year olds. They played basketball, soccer, water slides, zip line, tennis when there was no rain. But best of all was when it did rain, they had a covered pool and game room. Thank god!
So, overall I would give this place 3, almost 4, stars. The deficiencies came from the initial check in hassles, the crappy room, and the terrible theme restaurants. Also, the was no free wifi, but that may have been a good thing. In the end though, Me and my family were happy with the experience.

First impression so far is not good. The room is not ready and we are getting harassed by people that want to sell us excursions. I don’t get the sense that they are too concerned that I am getting very frustrated. The facility is definitely requiring some maintenance. So far, I am NOT impressed.
Just checked into the room after waiting for 2 hours past check in and it is like a cheap motel. No gesture was made to make up for the lateness. Customer service is not a priority obviously.

For what this resort is, it’s fine. I was worried about the negative reviews, but as my wife says, we’re not very demanding or high maintenance.
Pros:
— right on the beach (watch the riptides and varying depths – my 8-​year-​old son almost got into trouble while body surfing. There’s a lifeguard though.);
— nice kids club with waterpark, basketball court, movies, etc. (our kids didn’t spend as much time in it as we hoped);
— lots of different pools (including an indoor one);
— separate waterslide and zip line area;
— entertaining shows at night (although some could be a touch more young kid-​friendly)
— friendly staff;
— overall pretty good food (the buffet gets a little boring, though);
— buses stop right in front.
Cons:
— loud early in the evening. Because of the atrium design, the music from the bars below is trapped. I brought earplugs, which helped a lot. Generally things quiet down after about 11 PM;
— hard-​sell for time shares (we had to get pretty rude about saying we weren’t interested);
— beer selection is just Corona;
— the rail liquor is awful (but there are better options if you ask for it);
— it’s a little far from the main action (up on the corner of the «7»). Not a big deal if you plan to just hang around the resort, but the bus ride (which is cheap) gets to be kind of long because of all the stops. On the plus side, it’s relatively close to the airport, and one of the closest resorts to Tulum, Xplor, etc.
We were concerned about the reports of it being run down, but we didn’t find that to be the case. Again, we weren’t expecting a five-​star resort.
We did bring our own beach towels out of fear of getting ours stolen (and having to pay the $ 35).
The only incident we had was we left our room safe open with valuables inside and the housecleaner closed it, leaving a note saying we’d have to call security to get it re-​opened. This was a little bit of a hassle, but understandable.
Overall, a pleasant experience, better than I hoped. Would do it again!

Who the hell are these people reviewing this place here? Really? Are these the type of people who are outraged that the stupid Mexicans didn’t know how to make the perfect Manhattan martini while on a windy sandy beach? Or that the French food wasn’t as good as what they got at some 250 Euro plate château in Paris? Get a grip. This place is a SOLID 3 star all inclusive in Cancun, MEXICO. Go back to Anguilla you WHINY BITCHES.
That said, my check in happened in a snap. I was whisked off a bus, taking to Concierge, given an adult drink, quickly explained the rundown as I was taken quickly to my room, which while not the best room I’ve been in standard for Cancun and had a killer view, balcony, and a hot tub/​spa.
Bars everywhere serving drinks including wine and champagne (sorry, no Crystal included in your $ 100 a day room rate with food and booze included you bitches)
Buffet sucked but who cares? There are like 7 different restaurants serving good food. I’m a steak and seafood man and both, again, not the best I’ve ever had but GOOD. This isn’t the capital grille, its fucking Cancun. Stop yer whining about the wifi and go outside and play.
Staff is amazing, layout great. Booze available from 10am-​2am. Even can get beer delivered after hours to a room.
Have fun, this place rocks. Beach 5 stars, adult pool swim up bar to chill, near to the airport. awesome staff.
If you want to come to a shitty hotel go to the Lord Wakefield in Massachusetts and you’ll know what shitty is.
EAT SHIT

This was my first trip to Cancún, and will most likely be my last. First of all, the staff is lovely. I interacted with probably 100 people on this trip and all but two or three were courteous, friendly, and helpful.
The facilities are very outdated. Large chunks of paint are peeling off many surfaces, and drainage is terrible. When it rains, the entire ground floods.
Our room had a significant humidity problem. Curtains had large spots of green mold, and a terrible damp smell was on everything. One day we left the air conditioning on while out, and when we returned the entire floor was wet.
The food overall was very good, especially in the two dinner restaurants we made reservations for.
There are many poor policies in place at this hotel. For one, Wifi is extremely expensive– $ 50USD for 5 days. It is slow and frequently disconnects once you buy it as well. In addition, the hotel has a policy where you can only connect 2 devices with one purchase. This is ridiculous in today’s world. Between my mother and I, we had 4 devices. I connected my phone and my mom her laptop (which she needed for work– but this left her without connection for a significant portion of the trip, while we were out of the room).
You cannot bring food out of any of the restaurants, but if you want it delivered to your room you need to pay extra. This is strange to me, as I don’t understand why I can’t bring food to my own room and forgo the long wait time for room service and the charge. It is an all-​inclusive, after all. Plus, I love snacks.
The pools and beach are mediocre. Overall I would say skip it– there are a hundred resorts in the hotel zone of Cancún. I haven’t stayed at any other, but I don’t recommend this one.

Worst Cancun Resort ever!
If you think you booked the family room with the upstairs and downstairs you’re in for a real surprise!

I booked this place at last minute because it looked very nice on the website.
At my arrival I realized this place is nothing like they advertise online, I had requested a ocean view room and 1^st I got a room that had been freshly painted and the smell of paint was so strong and sickening so I requested another room.
They never mention they’re doing construction in the rooms while they’re still operating so you heard hammering all day and night.
Next I got a room with a horrible view to an abandoned resort next door that made my $ 1,000 dollar vacation depressing right away.
The main buffet has several ceiling leaks and the food is the poorest quality food I ever had at a resort and not to mention it is $ 10 American dollar fee per hr of WiFi service.
The staff is very nice and friendly but I’m
NEVER coming to this place again!
Don’t fall for the same trap I did just book at another place.

We got this hotel booked in panic, our original reservation was messed up and we had to act fast. For the situation it met our needs (all inclusive, availability and around our budget). When we showed up, check in was a bit of a hassle, I normally have my itinerary and confirmation printed but since this hotel was booked minutes prior to arrival I didn’t have it on paper. All I needed was wifi, but when I tried to check in I realize they charge for wifi… So I had to pay for it so I could show them my reservation. A bit ridiculous.
Anyway, we finally check in and other than me bitching about wifi, things started to flow a bit smoother.
We get to our room, nothing fancy, met needs and had essentials. I can’t complain. We were starving and headed to the buffet (open for every meal) and grabbed dinner. It wasn’t anything out of this world, but that’s what buffets are, right? Now, the service was great, for the amount of people in there, the staff really does a good job keeping up with us.
The pool areas were good, clean and in great shape. The staff at the pool does a great job at entertaining. They have activities going on all day long (volleyball, aqua aerobics, basketball…) I think I worked out more during this vacation than any other time!
Then… Out of nowhere they bring fresh fruit skewers for you to indulge while enjoying the time poolside. There are bars, snack shacks and bathrooms close by. I mean I am basically describing every other 3 star all-​inclusive place.
It did the job, the speciality dinner restaurants (French, Italian, Mexican, seafood, steak house) required reservations but their menu was good and you were served better food that at the buffet. Small portions but you can order all you want, so make your dinner as big or small as you want.
I mean, I’m basically describing every other 3 star all-​inclusive hotel in the area. I do give mad props to their staff (not the reception one) they were great! They gave this hotel a bit of an edge compared to other hotels I have stayed at previously. But seriously, work on that wifi thing; so petty to charge for it and if you’re going to charge, make it flawless. My devices kept getting disconnected and I was $ 45 short. What the hell? I’m super bitter about it.
I spent most of the time in the pool, tours and beach and had a great time, but when I needed to keep in touch, check-​in, review and post pics I had a hard time.
Overall, good place. It is clean, food is good, staff is great and you’re in Cancun!

Stayed there for 6 nights .It was our first time in Cancun. Let me say that Cancun is beautiful but not the resort. We purchased our package thru Costco. When we arrived at the hotel the disappointment started. Very, very long wait to check in. Hallways are opened so no A/​C, very hot. Very very long wait to get the hot, slow elevator. First thing I noticed waking to our ugly room was the smell. Noisy at night, a lot of traffic near the room. The food was average, the frozen drinks only made with artificial flavors and colors, no real fruit, very unhealthy. OJ did not even taste like orange juice. Very low quality food and drinks. After 3 nights I decided to get an upgrade to a suite. The Ac stopped working after a few hours, there were constantly people trying to fix it. My daughter got shocked when she touch the switch near the jacquzzi. The room was not clean. And many many other things that were wrong. Horrible place, don’t stay there.

The buffet I’ll give it three stars, but the restaurants that only can be done by reservations are really delicious. Endless drinks and if you take your own cup they fill it up with what ever you want .
If you have kids this is the place to go they have daycare from 11 – 3
My kids loved the Pirate water park even I loved it
They take them to the small one foot pool and are never left alone
My little ones loved it .
They change them and feed them, and also put them to sleep .
Overall not a bad hotel. Customer service is a little slow .
But they are really nice.

Although we enjoyed our overall experience in Cancun, this resort did not have much to offer. It was clean, the staff was very courteous, and the beach was nice. Other than that, there were rarely events or activities taking place at the resort, the food was undesirable, and the rooms were below average. I would not recommend this resort.

Let me begin by saying if I could give negative stars to this place, I would.
Readers, get ready for a laundry list of reasons why you should not spend a dime or a single peso at this place, pun intended.
Bell Boy and Waiting Area:
First, when we arrived at this resort, we checked in our luggage to go have breakfast. When we returned, our luggage was sitting in the middle of the lobby with no supervision whatsoever. We found our way to their guest services room which is a filthy, dirty room with worn out couches and a TV. They could’ve at least swept the floors.
Rooms:
The rooms are as plain as a motel 6, nothing spectacular, other than the cockroaches to greet you. And on that note, the hotel staff failed to address my 3 separate requests to come clean the room. In fact, in the evening, I returned to the same cockroach infested room. Out of frustration and disgust, I killed the cockroaches and dropped them in the lobby for everyone to see.
Food:
The food was absolutely disgusting. Just about everything was fried or battered. The menu seldom changed. The restaurants at this so called all inclusive resort, charged for the better foods. So if you wanted lobster and steak that would cost you an additional charge of $ 32 to your room. If you craved some good wine at the Italian restaurant, they brought out a menu of good wines and the price you needed to pay for each, again charged to your room. Nothing authentic about the food. In fact, I don’t think I ate anything without salting for lack of taste.
Staff:
The staff is nationalistic. They frequently ignored non-​nationals. And the local vacationers, took advantage, cutting in front of lines and sending dirty remarks in the direction of non-​Spanish speaking people. In fact, at breakfast, the staff cooking the food was as sweet as a cavity to the locals, but when our turn was up, they had trouble responding to us thanking them. Furthermore, the vendors selling vacation packages verbally attacked us and our country, for politely turning their package down. I can’t even begin to write the obscenities that I heard from them.
The staff is also very inappropriate. The girls were groping each other in sexual ways in front of families and kids as a way of dancing. I spent the next few weeks trying to explain to my four year old what they were doing and how inappropriate that is. In fact, at the kids play room, a couple of staff members just could not stop flirting and touching each other, even to provide guest services. Definitely immature, untrained, and inappropriate folks here.
All-​Inclusive?:
This place is everything but all-​inclusive. To play bingo as part of the hotel staff’s activity agenda you have to pay $ 1 dollar or $ 10 pesos. To eat better food at the restaurants, it will cost you more money charged to your room. In fact, every which way we turned, we felt like we were in a hotel full of beggars harassing for a dime here and a nickel there.
Bar:
The bar staff is absolutely negligent. They served my 6-​month pregnant wife alcohol, so that she could «have a good time», after we told them several times that she was not to have any alcohol in her drinks. When we confronted them, they just mockingly said sorry with a smirk on their face and walked away. Just heads up for folks still thinking about visiting this place.
Gym:
The gym is incredibly small, no ventilation or fans, and dark. They simply don’t turn on the lights at all. The complimentary towels are limited, so once they run out, you might as well wait until mid-​day or end of day to get fresh towels. If you plan on visiting, take towels from your room.
Entertainment:
Entertainment was in a rooms with stiff chairs that almost had no cushion at all. The entertainers were the same staff members as the hotel activities group and the entertainment was very much the same dances and the same dance moves night to night. Don’t even waste your time here.
Overall:
This place is an F– in terms of grade. What you spend and what you get is a huge imbalance. Save your money and your time and reserve it anywhere else. Horrible place. Would never come back here again. I can’t believe Costco has them on their vacation package. Not enough said.

— Elevators are always malfunctioning. There was a time that the elevator stopped and opened the door in between floors. We got scared and never used the customer elevator again.
— Because of the above, for most of the time, we were using the service elevators which stink!
— Our room’s balcony was facing an abandoned resort. Total eye sore!
— We arrived at 2pm at the hotel. Check in is 3pm. They were not able to assign our room until 5:30pm. It took them 2.5 hours before they were able to check us in. And yet, when we requested for a late checkout for just another hour on the day of our departure, they insisted we pay $ 50.
— In addition to the delay in checking us in, our room was flooded with water when we arrived (we were on 6^th floor). There was a storm on the day we arrived. You could tell that the hotel is already falling apart.
— Our room had a coffee maker but no electrical outlet near it. Every time we need to use the coffee maker, we need to place it on the floor as that’s the only place where there’s electrical outlet.
— Their pamphlets say there’s a yoga class. I even called concierge to confirm and they said there’s a yoga class at 9am at the gym. I showed up at 9am at the gym and there was no such thing (as confirmed by the hotel rep at the gym).
— Scrambled egg at the buffet restaurant had egg shells. Good thing I did not give this to my kid — otherwise he could have choked!
— Our room key did not work twice. We were on 6^th floor and we had to go down to get our card fixed with a crying baby in tow — for both times, the line was long and we had to wait for 30mins in line. I asked if there was an allotted line just for things like this instead of falling in line along with people that are checking in. The girl said «Concierge». But 90% of the time, the concierge desk is left unattended.

4-​star experience, 3-​star hotel. The hotel room was very nice; the bed and pillows were comfortable enough, the bathroom was fine, and the view from the balcony was superb. Overall, A-​OK hotel.
I booked through Costco Travel, and it was all inclusive. Now the never ending food was convenient, but it wasn’t anything good, quality wise. It’s just to fill your stomach. Again, it was convenient as you were in between activities and needed something to hold you over. If you’re debating between Costco Travel hotels, let me tell you that I was swayed over here just for the food. Don’t expect great quality food; it’s (especially the veggies) buttered down. If I were to do it again, I’d probably go out to eat more. Now for the endless drinks… they were the best part of the all inclusiveness. They have bars everywhere… the beach, the pool, the dining areas, the lobby, etc. They would fill your drinks before you’re even close to finishing. These guys deserve the tips they get. Friendly and can chat about anything.
The service here was excellent. My first day here, one of the staff (the manager, maybe?) had recognized me from my initial arrival through my stay. He would ask how I’m doing and asked if we had the questions from our initial encounter all addressed. Every staff we encountered from the lobby, to the cleaning crew, to the bar staff was friendly and helpful.
Now people have mentioned the WiFi issue. Yes everyone is correct; WiFi is not free for your room. However, you’re in Cancun! Unless you’re researching what activities to do, or an urgent business/​family issue came up, I wouldn’t expect WiFi to be such a huge emphasis. With that said, there is a free WiFi option. In their hospitality suite in the front lobby, you could use their WiFi for free. I think it’s open from 10a-5pm…something around those lines.
Side note: I mailed out 2 postcards that I bought from their gift shop. The cashier said that the amount of stamps I bought would be sufficient to send to the US. I dropped it off the lobby and they said they could mail it. I asked if the address and what not is fine as written. They said yes. The people I sent it to never received it. So either the postal service there got screwed up, or the hotel lost my cards. Not blaming Crown, but just noting this incident.
TIP: Bus fare is $ 1 each way. I would recommend visiting downtown. Unforunately Crown Plaza is kind of far from downtown, but a 5 – 10 minute bus ride for a dollar makes up for it a little bit.
TIP 2: Most staff here speak English very well. Don’t be afraid to ask them questions. They’ll understand and are friendly.
TIP 3: TIP the staff/​bartenders! They deserve it!

I can’t imagine anyone giving this resort anything more than one star. The only reason I gave it one is because zero was not an option. First of all, when we arrived, our names were not on the pick-​up list for the resort. We had to wait in the sweltering heat until that was resolved. Then, when we finally arrive at Crown Paradise, we are in awe of the beauty. That, however, is where it ended. They told us that they did not have anymore rooms. (Keep in mind that I had already paid $ 6000 to take my family there for my son’s wedding and there were 30 of us all together.) They told us that we were going to have to double-​up and share rooms. There were 3 of us from our group being assisted at the same time with 3 different staff and were all told the same thing. When we refused to be put in the same room, they told us they would have to send us to another hotel. I just about lost it… and I said that we had already paid for our rooms (separate) and that we WOULD have separate rooms. I said I wanted to speak to the manager. The person behind the counter disappeared for about 15 minutes and came back and gave us all what we had paid for but had to fight for. This whole procedure took a good 30 minutes. When we were put in our rooms, my daughter and her family’s view off their deck was a big air conditioning unit. When we went to talk to the manager, we were told that ALL rooms were ocean view. (Really??? Clearly we could not see the ocean from her room.) They have these fine dining restaurants and you have to make reservations. There is a VERY SMALL window of opportunity to make them (like 24 hours in advance between 5:00 — 6:00 and if you are able to make them at all, when you get to the restaurant it is nearly empty. My thoughts are that it costs more to run the restaurants than the buffet so they try to make it difficult to get in. The food at the buffet is adequate at best. The staff is pleasant – I think they do the best that they can with what they have to work with. There were more issues – too many to elaborate on, but here are a few: no water in the rooms for showers in the afternoon, big wet spot in the middle of my bed which they covered with additional linens :(, room phone works sometimes and not other times, all inclusive does not actually mean «all inclusive». Bottled water is left in the rooms daily but if you want more, you have to buy it. Wifi is a whopping $ 75/​week and it is very, very slow. They made several members of our party switch rooms after the first night. My son and daughter-​in-​law were supposed to get the honeymoon suite, and they didn’t. The music from the nightclub is very loud and some members of our party were not able to sleep until they got different rooms. On the day that we decided to go into town, the Crown Paradise representative at the bus stop asked us where we were going and we said we were going downtown. He said, «No, too expensive». We were just about to heed his advice when my brother spoke up and said that we were sticking with our plan to go downtown. It was then that we decided that if a CP rep suggested we go right, we were going to go left as fast and hard as we could.
I will have to say this, though: My son’s and daughter-in-law’s wedding was beautiful. It was absolutely amazing. If we had been there for that alone it would have been the perfect vacation. The officiant was amazing and his words were like poetry. Unfortunately, that was only an hour out of our one week vacation.
Anyone considering going to Crown Paradise, RUN, don’t walk, to the nearest cruise ship!

Here is the good:
1. It’s a decent value for an all inclusive place.
2. The staff. There are a lot of very friendly and helpful staff. One of the best things about the hotel.
3. The «semi» infinity pool with an ocean view. It’s a great place to relax with quite a bit of good people watching.
4. The room was very nice, spacious, and comfy. Ours had a jacuzzi tub and nice balcony with ocean view. Flowers and fresh fruit on arrival.
Here is the not so good:
1. No free wifi. And to pay for it was $ 17 per day.
2. The ceiling fan didn’t work nor did the stopper in the toilet.
3. The water pressure in the shower was terrible.
4. The quality of the food and drinks was not good. Food was very bland. The Italian restaurant was particularly bland. The mexican place was much better.
5. It’s hard to get a chair by the pool because people reserve them by laying towels on them by 6am.
6. The location of the hotel is far from the shopping and restaurants in town. The buses are ok to take.
I would recommend staying here if you are looking for a solid 3 star hotel. It’s definitely not a four or five star place.

Que mejor que pasar un día o una noche en un hotel de cinco estrellas y olvidarse de todo compromiso por un tiempo. Este hotel es buena opción.
Ubicado en el kilómetro 18.5 de la zona hotelera, el Crown Paradise se coloca como un hotel familiar donde puedes pasártela a gusto sin salir del hotel. Cuenta con todo lo necesario para pasar una estancia increíble como club de niños si llevas, deportes acústicos, golfito, snorkel, curso de buceo, gimnasio, alberca solo para adultos y hasta un pequeño parque acuático para los más pequeños.
El hotel es todo incluido, no tendrás necesidad de salir a buscar donde comer y la comida es bastante sabrosa aquí. Tiene 9 restaurantes diferentes y consumo ilimitado de bebidas ¡genial¡
Visitalo, no te arrepentirás

Sol, arena y mar, vivimos en cancún y pocas veces visitamos nuestras playas, este hotel esta a lado de una de las playas mas concurridas, tiene una extensa playa, albercas infantiles y para adultos, shows en el teatro, restaurantes, bares, mini golf, área infantil, discoteca y mucho mas que puede ofrecerte, la sazón de sus alimentos te deja con un buen sabor de boca y ya que es todo incluido pues la dieta queda eliminada los dias que visites este hotel, te recomiendo hagas tu reservación con tiempo ya que siempre esta lleno, si eres local puedes conseguir descuento para tu estancia o si gustas puedes adquirir tu pase día y disfrutar sus servicios todo el día.