USA Transfers

This shuttle company is great!!! Everyone needs to use this company! Great service! Great employees!!! We will be using them again from airport and for excursions for sure!!!

A single dad of 2 teenage girls going to vacation alone in Cancun and to say the least, I was a bit worried about making sure nothing went wrong. By booking transportation from Airport to Hotel (round trip) we had the best van, driver and company anyone could have ever wanted. They are the best!!! Thank you so much.

Got the recommendations from a friend who used them a few years ago on his trip to Cancun. Booked my private shuttle service with them (go from Cancun airport to hotel, and back). Awesome experience, all nicely done as other reviews have said. Will definitely use them again.

It was very easy to use them, I went onto their website and schedule a round trip service.
It was $ 75.00 for a group of 5, from Cancun to the Ultramar Ferry. When we got out of the terminal you have to look beyond the other 30 people standing with their signs. They were towards the back. The van was clean and the driver was very nice.
On the way back to the airport they picked us up from the Ferry and took us to the airport.
I will continue using USA Transfers their service was great. I have used them in the past when we went to Cabo.

Believe the reviews for USA Transfers as they are true. If you are arriving at the Cancun Airport, book your transfer in advance and pay via credit card or opt to pay cash upon arrival. The drivers are excellent, friendly, and prompt. We booked round trip fares to/​from the airport and everything was perfect from beginning to end. Make sure to leave a tip. They deserve the high praise. We also booked our Isla Mujeres Catamaran trip through their website ($ 54 PP plus $ 10 dock fee) and it was superb. It included drinks on board, snorkeling over the museum, such on Isla de Mujeres, plus beach time, and when weather permits, parasailing.
Five Star Service!

Don’t worry about how to get to and from your hotel in Cancun — save yourself time, money and stress by booking your transfers online in advance! Super easy to use — fill out your information online and pay in cash when your ride drops you off at your final destination! At the airport, they are waiting outside in their uniforms with your name on a list/​sign. Smooth ride with very courteous drivers. Tip is expected, but well-​deserved. The price is set online when you book, so no haggling or worry of overpaying for taxis which harass you to get in with them. Just don’t get them confused with Transfers USA, who use their good name to scam people!

Great service, staff, timing, everything!

This is my second time using USA Transfers in Cancun Mexico.
Every time we arrive to Cancun and depart our hotel; USA Transfers is nothing but on time and so helpful.
They are very easy to find outside of the airport in Cancun; simply just walk strait out the doors and you will see a podium with the American flag and «USA Transfers» listed under it. Present your transfer receipt to the person at the podium and they will bring you right over to your van and driver.
$ 55 round trip without tip, this is a great price! Cabs and other car services will tend to charge anywhere from $ 30 – 50 for a one way trip to your hotel.
For your return back to the airport, they will give you a pick up time based off of your flights departure. Make sure you are outside your hotel 5 minutes before your pick up time and ready to go. All drivers I have had were very nice and gave great advice on where to go or what to do. Tip your drivers well!
Note: Make sure you print out both copies (to and from transfer) receipts with you.

This company is awesome… they have definitely being practicing!
From the moment you book online, until they pick you up from your hotel at the end of your vacation, they remain in constant contact. USA Transfers has perfected the art of reliable transportation and effective communication.
We were picked up at the Cancun Airport on time and greeted by Omar. Omar escorted us to a waiting private van and introduced us to our driver, Loredo. He was very friendly and professional. He also assisted us with our luggage.
At the end of our trip, I sent an email to USA Transfers asking if the driver could arrive a little earlier because our flight time had changed. The driver did arrive early, and he too was very friendly and professional and assisted us with our luggage.
If you want a hassle free transportation experience in Cancun, go with USA Transfers. We will definitely hire USA Transfers each time we visit Cancun!

Great service and they are very timely. Used them last thanksgiving after checking Unilocal reviews and would recommend to every one.

Booked our tour based on the great reviews and they live up their five stars. Our driver /​tour guide was Ariel. He was on time, polite, nice, and knowledgeable. Very patient with us. We stayed in Playa del Carmen and took the tour to see the ruins and cenote. Easily booked thru online. Confirmation was sent in timely manner. Questions was answered when asked thru their chat features online. Ariel was early and always at the van when he told us to meet. The van was clean. It was raining a bit when we got to Coba and he let us use his umbrella, which was nice. Our tour was 600 for 5 adults and 2 kids plus 50 for tour of the archeological site. Paid in full ahead of time via PayPal. Tip and tour guide money were given in cash at the end of the trip.

They are right out the door of the airport. No need to stop in the airport where they will try to sell you timeshares and packages.
Simply walk out the door and look for a USA transfer staff member. They will get you situated fast.
The drivers are friendly and on time. The vans are clean and newer. The best part is that it is all PRIVATE so no stopping between at different pick up or drop off points.
Highly recommended!

There was no greeter with a sign displaying our name
My son and I arrived on time at Cancun airport on the evening of December 24^th and our driver Don Ezequiel was very professional, a classy gentleman and we were totally impressed by his wonderful personality. The second driver was just fine. Both drivers were early and were waiting for us.
There are two reasons why I did not give a 5 star rating:
1) Because of the awkward reception from the coordinator. There was no greeter holding a sign with our names, we found the coordinator behind his USA Transfers stand after breaking through the crowds that night and he wanted our names; when I hesitated for about 3 seconds he shouted «What’s the matter» I wished he would have said «Madam, sorry that we did not send a greeter to greet you and your son, but if you tell me your flight number I can locate your name/​reservation on our list».
2) USA Transfers warned us by email about «fake» USA Transfers or «pirates» and that they will have a greeter looking for us with a sign and our names displaying on it. But there was no greeter when we arrived.

This did what it was supposed to. It made the travel easy and worry-​free. Excellent instructions were provided via email. We arrived in Cancun, went to their kiosk, and got our shuttle within minutes. It was perfectly clean and near new. Our driver gave us local info and offered to stop off at a 7 – 11 for any consumables we may need at a good price.
We paid for the round trip upon arrival to the hotel. A couple days before our departure, they emailed us and confirmed our departure time. The shuttle showed up on time or a minute or two early. They will pay for a taxi if they are not on site within 7 minutes. That is quite a guarantee. our driver, Jose X, provided good historical information about the areas we drove through and made for a great finish to the trip.
Thank you USA Transfers.

On our recent flight to Cancun Airport, we booked USA Transfers for our transportation to and from the airport and resort. Based on all their positive reviews on Unilocal and elsewhere, the Husband was confident with this choice.
When booking our resort, airport transfers were an additional add-​on. We knew that by going with a private company, it would be cheaper and it was.
Our flight was a bit delayed, so we were a little concerned with our arrangements. When we arrived and exited the terminal, we saw the guy holding up the USA Transfer signage. I walked up to him and checked his roster and our names were on it. We needed to visit an ATM first, so the guy told us how to get back into the airport to get some cash. We just had enough time to get some money before our van pulled up. The guy helped wheel our luggage over and loaded us in. He was really friendly and genuinely nice. Our driver asked us if we needed a car seat (which we did), installed it and we loaded ourselves in. It was a quiet drive to the our destination — Barcelo Maya Riviera, which was fine since we had arrived on the red-​eye and were exhausted.
On our return to the airport, Javiar picked us up with a car seat in tow and on time. He was super friendly and had a great conversation with us during our ride to the airport. It was a little over an hour both ways.
You can pay in pesos or US dollars, or both. So the flexibility is nice.
Overall, great company and experience with them. They are an easy choice to recommend and we would definitely use them again.

We used USA Transfers for our airport transfer from Cancun airport to our resort an hour away. Jesus Morales was our driver. He was an excellent driver and gave us a lot of info on our way to the hotel. The price was $ 130.00 roundtrip for two to Secrets Akumal.
We booked a private excursion through Entertainment Plus (same company as USA Transfers) and requested Jesus as our driver. Did the Tulum and Coba trip. Was a great time.
Our drive back to the airport with another gentlemen, the youngest driver of the company. Forgot his name. But very professional and personable as well.
Would highly recommend this company. Very professional. Quick to respond to your emails.

We had a private tour to Ek Balam with our driver Pino. He was so knowledgeable of the area, the history and very accommodating. A lovely man! We requested him again for our other excursions and lucked out to get him for our last one to Xplor — we were so excited to see him and though it was a non-​private tour, we were the only ones in the van, so it turned out to be private after all! Win Win! Carlos was a our driver to Xel-​Ha and he was just as cool, super sweet. Best car service! Clean, friendly, easy and fast! Will definitely use them again!

Safety First!
We used this Transfer Service twice on recent trips to the Cancun area, and the drivers were friendly, safe, and very knowledgeable about the area, while the vehicles themselves were very clean and comfortable. Arriving at the Cancun airport can be very crazy, so being able to schedule our transfers online prior to arriving made things quick and easy.
Best transfer service in Cancun, highly recommend it!

We took USA Transfers to a resort about 30 minutes from the Cancun airport. Upon arrival at the airport we quickly found the USA transfers representative. Once we found him, it took about 10 minutes for the van to arrive at the airport. We were then on our way. On our return transfer the driver was on time dropped us as close to our airline ticketing counter as possible and even warned us of porters that try to scam travelers. Both drivers spoke English and drove clean vans. It cost $ 70 for both of us round trip. Great experience!

I love USA transfers!!! They are the only car service I book with in Cancun and have been doing so since 2006. Their website is extremely user friendly and every driver we’ve had has been awesome. Especially the one who drove us during our honeymoon and told us cool facts and history about the island during our ride to the ferry.
Their private vans are always clean inside and wonderfully air conditioned (don’t underestimate the importance of that if you’ve never experienced Mexican sun, trust me). They will even stop at wal mart for you if you want to grab beers, sunscreen, or any other last minute items before going to your hotel.
Prices vary depending on how many people are in your group. To book a roundtrip van from the airport to the ferry that takes us to our hotel and back, it was $ 75 total for 4 people. This price includes both car rides to and from the airport and they even have you give them your flight numbers so they can check current status updates to ensure you get to the airport on time.
The best part is that it costs nothing to place your reservation online. Simply have your confirmation email printed out and the balance in cash to give to them once you are at the airport. They accept US dollars, Mexican pesos, and Canadian dollars. Also, please remember to bring extra cash for tips. It’s not always guaranteed you will get the same driver each way, so bring enough to tip accordingly per ride.
Added two cents– When you exit the airport walk straight out the main doors and find the men standing in white shirts holding the USA Transfers signs. DO NOT be fooled by the other people hollering for your business; those are not the same guys. The man holding the correct sign won’t yell at you and will calmly lead you to their outside stand where your name should already be written down on their list of transfers for the day.

Lot of shuttle company that had five star reviews so I decided to go with USA transfers because I was having a hard time booking something to my hotel back to the airport.
USA transfers had an easy checkout process online if you could pay for it ahead of time, they were early to pick me up, and the driver, Alfredo, was very nice.
I felt safe entire ride and got the airport with plenty of time to get on my flight. If you’re visiting Cancun and you need a ride to or from the airport I would definitely recommend USA transfers

USA Transfers was great! It was easy to make multiple reservations for my three-​part itinerary. If you need to arrange a simple, round-​trip between the CUN airport and your hotel, it would be even easier, and definitely cheaper than what the hotel will arrange if not included in your vacation package.
I arranged a one-​way transfer from CUN airport to Secrets Silversands Riviera Cancun ($ 35 plus tip, cash paid to the driver). For this leg, the USA Transfer reps were easy to find immediately upon coming outside at the Airport.
I also had a hotel-​to-​hotel transfer from Secrets Silversands to Secrets Maroma Beach ($ 50 plus tip, paid via Paypal in advance, except tip), and then a hotel-​to-​airport transfer ($ 50 plus tip, also paid in advance) from Secrets Maroma Beach to CUN airport.
All the prices are a flat-​rate. If you can pack a few more people into the van, go on ahead. All the vans were the same and could have fit 6 people.
The drivers were all very friendly and spoke good English. They were all early and earned their tips well.
This company is as reliable and as easy as it gets (no confirmation phone calls necessary), and they are very affordable too.
They definitely earned their five-​star review, and they have earned a repeat customer.

We had a great experience with USA transfer. All three of our drivers were great. I don’t remember their names except for Omar’s who was very friendly. You can call and request him if you like.
Our first driver was ridiculously patient with us. We thought we had the address to the condominium we were staying in but turns out we did not. The Air bnb lady gave us a general area not the actual location. So our poor driver drove us around until we figured out where we were going. I thought he was going to be upset about it but he was actual totally fine.
We also used them for our excursion. We did the water cave and then snorkeling. The Caves are something like you’ve never seen before. Snorkeling was thru the reefs was also amazing– we saw a sea turtle & lobsters! Afterwards we had late lunch (4 pm) at a restaurant near by which was included in our excursion price. We had a free drink (beer was an option) and our choice of fajitas or mixed tacos.
Overall great experience with their service! Drivers are friendly and accommodating. They are always prompt and their vans are clean.
Don’t forget to tip your drivers!

USA Transfers came to me as a recommendation from someone working for the time share company that we were staying at.
I checked them out, and with a 5-​star rating on Unilocal and Trip Advisor, I thought, why not.
You book online through the website, but you pay in cash at the airport when they pick you up.
The day before your pick up, at either the airport or your hotel, they email you asking to make sure that the flight information you gave them is still correct (time, flight number… making sure it isn’t canceled… if there are changes they can change their schedule). This was a little more difficult on the return trip as American phone + international travel can make internet connection wonky, but it all worked out. And I appreciated the contact from them. It made me feel more secure that they were definitely paying attention to their customers!
When we got out of the airport after landing, we easily found the person with the USA Transfers sign. She checked our name on the list, and escorted us to the van. (No one gets left behind! :-P) Our driver on the way in to our hotel was quiet, but we were all also talking and catching up with each other so, he was being polite and not interrupting.
The day before our return pick up, I got the email double checking our travel itinerary, I confirmed it and got a confirmation back from them (communication from the company is top notch!). The van the morning of our departure was right on time! The driver was very friendly and talkative. Each time we were helped with our bags as well.
Overall, a great experience!
They also provide tours through their website/​service, although we did not use them for our excursions this time. They definitely deserve a look, if (when…) I ever go back to Cancun!
Highly recommended!

Easy and convenient. Excellent directions listed on their website as I made the reservations.
I went from Cancun airport to Puerto Morelos. $ 70 round trip for 2 (I think up to 4 people).
The driver and the greeter were very welcoming. We got to and from our destinations safely and without hassle and on time. Our driver on the way back was very friendly and knowledgable. I would use this service again.

El concepto de transfer, siempre fue un algo bastante alejado de mi vida, hasta que comencé a viajar de forma un poquito más fresona y me di cuenta lo cómodo que es. Por ejemplo, que te vayan a dejar a la puerta de tu hotel, cuando no conoces la ciudad y te toca llegar de noche.
USA Transfer, realizan el servicio de llevarte desde el aeropuerto a la puerta del hotel, desde cualquier punto de la Riviera Maya, por eso va ser normal ver pasar en ambas direcciones sus vehículos.
Tienen variados tours, que te pueden llevar a varios puntos de interés turísticos, como la famosa Chichén Itzá, Coba, Tulum, Isla Contoy y puedo seguir nombrando una gran cantidad de bellezas naturales y arqueológicas.
Los precios de estos transportes, están hechos para turistas extranjeros, tienen un alto costo y en dólares, pero si tienes el poder adquisitivo, vale totalmente la pena, ya que soy un servicio muy profesional y puntual, que es muy importante a la hora de llegar al aeropuerto.

Los he visto por todos lados y me llamaban mucho la atención. Curiosa, en la primera oportunidad que tuve, pregunté a un grupo de extranjeros que me encontré en un ecopark. Una pareja de alemanes me dio santo y seña del tipo de servicio que les ofrecieron y me quedé maravillada. A tiempo, buen precio (para extranjeros), estaban felices.
Siempre es bueno contar con opciones seguras de transporte y accesibles, que sepas que con toda la confianza del mundo puedes pedir tu servicio y que seguro, será un súper servicio.
Seguí preguntando y todos coincidieron con lo mismo, así que ni qué decir. Si bien dista de ser la opción más económica, es la más cómoda y seria y es una tranquilidad saber que llegarás a tiempo a tu destino, en especial si tu vuelo depende de eso.
Otra cosa, normalmente debes pagar el precio de ida y vuelta al contratar el servicio por internet, no te espantes, esta empresa es seria e irán por ti y te regresarán al aeropuerto o a donde hayas contratado tu servicio sin problemas. Es una empresa de fiar.