Canto del Sol

Stayed at this all inclusive resort and for the most part I was satisfied but a few things could use some improvements.
The hotel itself is roomy, clean, and has two large pools. Not to mention it is right on the beach so that is a plus. The resort is very safe. They always ask you where youre going, your room number, and number of guest upon leaving and arriving so they can keep and eye on you and make sure you’re safe. The location of the resort is about 20 minutes from the airport and in the heart of everything. The marketplace is close by about a 7 minute can ride. The marketplace has tons of shops to get cheap souvenir goodies that other places would normally overcharge you for. All inclusive is about $ 75 a day and includes all you can eat and drink, which is really the important part. (If you purchase a package deal the includes airline and hotel it’s even cheaper.) They have a good variety of drinks that ranges from the cheap stuff to the decent stuff that won’t leave you holding your head in the morning. Now onto the food. There are 6 restaurants to choose from. They only give you a ticket for the specialty restaurants (3) that you have to put a reservation in and you can only visit once. The other 3 restaurants are open to visit as many times on your stay as you would like. Unfortunately the food is just ok. Even the specialty restaurants were ok. The buffet restaurant had different themes each night but they were very similar and got very old very quick. So we found ourselves eating out or eating at the snack bar more often then the buffet restaurant. But the snack bar got old also. For breakfast the buffet had the same thing almost every day. I recommend eating at the restaurant next to the beach that is also known as the snack bar throughout the remainder of the day. They serve way better food but the catch is they take forever and a day.
My favorite restaurant that I found out about the day before I was leaving specialized in Ceviche. All different types of ceviche and boy was it good. Maybe because it gave me a break from the other stuff. Located next to the tennis courts. Besides that another complaint I had was the entertainment. Every day and night there were planned activities for guests to participate in and man were they boring. They had a musical show almost every night that consisted of the same 6 people and same dance moves just different costumes and backgrounds. One thing I gotta admit is the staff was nice, friendly, and extremely hard working. The same staff that you see performing the musicals you will see waiting tables later, or bartending later. Gotta respect that.
Would I stay here again? Ehhh probably. Definitely not for the food and or entertainment, but maybe for the rooms, pools, and location on the beach.

I ended up staying at the Canto Del Sol Plaza hotel/​resort during to my trip to Puerto Vallarta during the month of February. I’d say this is towards the end of tourist season in PV, because weather is starting to get warmer yet is still very comfortable. This hotel was pretty much only selected by me because I got a good deal on a package on the internet. The all inclusive package was included in my stay, I personally don’t really care for all inclusive.
The Hotel:
This place is located in the north part of the hotel zone off the 200 main strip. If you’re looking to get closer to downtown old Puerto Vallarta, the walk to this area is about 45−1hr on foot going down the road of the sidewalk. The start of the Malecon walk is about thirty minutes from the resort. So if walking isn’t your thing, then you might want to stay at a closer place. Its bunched in right next to two other resorts and a bunch of commercial retail buildings. The beach area is quite nice in my opinion. They did upkeep to the beach area by keeping it clean but there are tons of beach vendors. You can catch some amazing sun sets from this location every day. They have a good amount of longue chairs setup on the beach. The pool area isn’t anything special and was overrun by annoying kids, so I really didn’t venture out into the pool. People seemed to throw their towels on chairs and therefore trying to reserve them even though the rules specifically said not to.
Food:
I am not a picky person most of the time but the food at this resort was pretty bad. All the food was bland, tasteless and they used dirt cheap ingredients. The only meal I could even attempt to stomach here was breakfast, where they seemed to have a good variety of things. Every night of the week they had a different theme of food, and you’d think they would do well on Mexican night but they even sucked at that as well. I found myself eating out most of the time, because I didn’t even bother with their sad attempt at buffets.
Rooms:
The room that I received was wrong, they shafted me with a double bed instead of a king bed. I complained to them saying my reservation was for a different room and they said they were all booked and couldn’t do anything till the next day. By the next day I was over it and just settled. The room was very clean, neat and organized. All the appliances worked, including the air conditioner. They have signs everywhere saying the water at the hotel is filtered and cleaned yet I still don’t trust Mexico water. They gave you two free water bottles in the room every day, good enough for me. The shower worked really well, plenty of hot water here. I ended up the with the el cheapo room on the bottom floor with my sliding door facing the pool. It was unbelievably loud every single night here, and the noise went on till midnight. Then during the wee hours of the morning, is when they decided to move all kinds of stuff around all night long. There is no good amount of peace and quiet here, very rowdy hotel. The Wi-​Fi here is absolutely horrid and basically does not work. When it does work, the speed is so bad it’s pointless to even try. They claim you have Wi-​Fi in your room and the lobby area, yet my phone would not connect to it and I talked to other guests who had the same issue. If you need the internet at all during your stay, it’s a no go.
Staff /​Hospitality:
Every person on the staff that I interacted with were very friendly people. Their English isn’t the best but they managed to communicate with me well. I was really bummed that they screwed up on my room though. Some other reviewers complained about being talked to about timeshares, I never was at all.
Overall I’m not really a resort person, I like going out and exploring the areas I’m staying at rather than just sticking around the hotel all day. All I wanted during my stay was a place on the beach so I could relax in the evening after coming back and this place fulfilled what I needed. However I don’t think I’d ever stay at this hotel again because it’s a little too out of the way location wise and too damn noisy at night. The food here is a bust along with any hopes of backing up your pictures to the internet during your stay. Hardly a top notch «resort» at all, I definitely wouldn’t have stayed here if the price weren’t so cheap for my tickets being included.

This hotel/​resort is definitely 3 star. If you don’t expect anything more, then you’ll be happy.
Pros:
Beachfront hotel, good drinks, great customer service, especially the room attendants
Cons:
They have «room service» between midnight and 6 am, but what it really means is that they have cold sandwiches and salads available if you’re desperate. The food was pretty awful during the middle of the week. It did get better towards the weekend, so maybe the A team was off? Great customer service almost everywhere in the hotel except for the front desk. Front desk personnel act like they’re doing you a favor by letting you stay there. When we checked out, it was like, yea ok, your bill is fine, you can go. What!!!

I loved this hotel! The staff was amazing! Always a smile on their face. All INCLUSIVE… Including all drinks alcoholic and non!!! Best money spent. Great location with a nice piece of the beach. Couldn’t have asked for a nicer vacation. Will definitely be back ;)

This trip was for my bachelorette party, twelve girls from U.S.A. in July. Overall, we had a wonderful time here at Canto Del Sol. The resort is on the smaller side, but definitely did not feel crowded.
Service — All their servers, bartenders, front desk everyone was extremely friendly and understood English.
Rooms — even though out A/​C unit was extremely louder than the other rooms we had, it worked perfectly fine. I was glad our A/​C worked because it was extremely hot there. The rooms were clean, beds somewhat comfy, and everything was slightly older. I liked that they gave us slippers to wear because the rooms were all tile flooring.
Food — We ate at the buffet for dinner the first night and it was not good at all. nothing was good. Their chow mein was bland… it looked like they did not even put anything on it. So i would avoid the buffet and make reservations at the restaurants (one mexican, one italian) The restaurant food was okay. not the best I think they best food they had on the resort was at their Snack Bar. The tacos (fish or shrimp) were sooooooo goood. The tortilla was delicious. We pretty much ate at the snack bar majority of the time or outside the resort.
Beach Front– beware the beach is mainly rocks. Definitely hurt my feet walking into the Ocean.
Location — close to downtown (10 min taxi ~$ 4 U.S.). close to the marina (5min taxi ~$ 2 U.S.) There is a 7-​Eleven (Oxxo) like store near by we bought bottled water.
I definitely would come back to this resort, although I may try another resort that is more beach than rocks.

Amazing resort! With an amazing stretch of beach. The best part was their large heated pool and convenient swim-​up bar. The service was fantastic and the staff is always asking if you need anything. The biggest downfall was the food… everything we had was cold and didn’t taste that great. As previous review states there are a lot of natives on the weekend, but yes you are in Mexico and it really was not an issue since the resort was not crowded to begin with. The experience, views, and service by far outweighed the food. I will treasure my experience here for a long time!

It’s been one year since I’ve been to Canto Del Sol and the memories are still vivid and amazing! The friendliest, most personable staff, and beautiful beachfront.
This is a charming, smaller resort but there are daily activities and food at the buffet changes daily. Room amenities were a little sparse but Everyone from the bartenders, to the waiters, to the activities coordinators, to housekeeping were friendly and warm. Daily activities included kayaking, water aerobics, water and beach volleyball, water polo, ping pong, dance lessons and more!
There is only the one buffet restaurant and one restaurant which alternates from Italian to Mexican food.
Can get busy on weekends with local families, but it adds to the charm, and hey you are in Mexico. This is your chance to practice some Spanish!
Love it here but my back can’t take the hard beds. May adventure back if a good deal pops up!