For a relatively small airline operating out of a «Developing» country, they get it right! Certainly they don’t compete on club lounge amenities as the«big boys», but they’re every bit as friendly and accommodating, maybe even more so. I almost always fly business class with them, due to the long hauls of my travel, and they’ve been fine. Quality meal service and great smiles. They recently tightened their carry-on luggage weight limits, and yet they let me board under the old rules as I began this itinerary more than 9 months ago, under the«old» rules! That’s pretty accommodating. I have every willingness to fly them in the future.