Leabank Pharmacy

No matter where you go, and no matter the reason, when you frequent a place and they actually remember your name and who you are, this leaves a big impression. To me, at least.
Regarding this pharmacy, the chemist actually remembers my name. Now I know my name and other details are provided as a result of a prescription. But beyond that info, to be greeted each time using my name makes a big difference to me.
The chemist and staff are friendly. The chemist, for example, will ask me about how ‘this’ treatment is going, or ‘that’ medication. Not announcing to all in ear-​shot, but discreetly. The other staff seem to work well as a little team, and seem to be well informed regarding their products and services.
I am absolutely ‘in-​like’ with this team at Leabank Pharmacy. My GP is just a stones throw away, at Leabank Health Centre. The convenience of both, but particularly the ‘friendly professionalism’ keeps me coming back for more.
Well Done!

My local pharmacy, I have come here a few times following appointments at the adjacent Leabank Health Centre for prescriptions, which they always complete promptly and efficiently.
I appreciate the fact that I am told if there is going to be a wait (today I was told there would be a ten minute wait) — this allows me to peruse the shelves or leave the pharmacy to go to the dairy with no worries. The pharmacy has always been clean and well stocked when I have been there, and the staff are always friendly and willing to assist with any questions about the prescription.