PB Technologies

Worst customer service I have ever received. Brought my Mac Book in for a hard drive update and a disk clean up. After paying what seemed like a reasonable rate of $ 370 I was pretty annoyed to open my computer to errors and trackpad issues — things that had never been wrong with it before. Took it straight back in to receive some of the worst customer service and a vague idea of when I’ll be getting it back. I had to call them everyday for 4 days before I got a diagnoses — even though they assured me it was a priory. They wanted another $ 220 to fix the problems and took no responsibility for causes the faults. I would run a mile if you’re wanting any Mac stuff fixed — as it turns out they contract out the jobs and then take no responsibility let alone liability for shoddy work. You get what you pay for. They’re cheap but they terrible.

I am like Charlie in the chocolate factory when I come in here, don’t know which way to look or go. So many choices and brands of laptops, monitors, cell phones, tablets, storage drives etc.
If you talk nicely with one of the friendly and knowledgeable staff, they may be able to give you a better deal than advertised.

Recently I was looking for a cord to hook my laptop up with a projector; I wasn’t exactly sure of the name of what I needed (a VGA something something connector) but that didn’t faze the good people of PB Technologies. They were able to identify what I needed after a couple of questions and about 20 seconds. Unfortunately the first branch didn’t have what I needed, but they quickly told me where I could get one from, and I ended up here, and all sorted in about three minutes. They make things easy, and don’t make you feel like a dullard for not knowing the exact name of what you need. Plus, their prices are much better than lots of other places, hooray.

If you need your laptop or PC fixing these guys are the business! I took my laptop here and they estimated the price and kept it for a few days. They really do know their stuff. You can buy new and they have a range of second hand laptops should your laptop not be worth fixing. They are excellent value for money. I returned many months later with my pc and they checked out the problem instantly and for free of charge. They are really knowledgeable and great on price. They are a bit tricky to find mind you as they are located inside a building and there isn’t sufficient signage. Highly recommended.