This was the worse massage I’ve had. I started with a manicure which has basically left me with bleeding fingers never good :-(, the same young lady then gave me a massage with a large piece of bamboo. Apparently I could have chosen the massage but she didn’t give me the option. She did use her hands but at no point did I feel any of my muscles being touched. I haven’t felt this disappointed in a very long time. The actual spa is very nice, well decorated and clean. It is however very small and has some small chairs in reception. The receptionist was at least very friendly. I’m sorry but I simple can’t recommend this place there are so many other options in Kraków that are better