San Juan Marriott Resort & Stellaris Casino

Just LOVED our ocean front room on the 12^th floor. I highly recommend spending the money for an ocean front. We slept with the sliding door open, listening to the waves. It was great white noise to sleep to!
The front desk staff and everyone we encountered was very nice and gave great service. On Thursday we HIGHLY ENJOYED the Puerto Rican buffet. Some of the best food in my LIFE, especially the made to order mofongo, not to be missed! We also enjoyed their breakfast buffet one morning, and again it was stellar.
I loved the live latin music at night. Gave this place an upbeat, fun feel. They do expect you to dress fancier in the lobby at night. This is a classy yet not snobby joint. The hot tubs were the hottest that I have ever experienced, which is still better than too cool, but it was hard to get in and I felt as if I were being cooked! You could really not spend more than 10 minutes in there! Just LOVED the sound of the coqui frogs all over the property/​courtyard at night. I loved the easy beach access, swim up bar, and just how beautiful this place was, especially at night.

I give the hotel 5 stars — I was happy with the rooms and the service. I’ve heard it has very reasonable prices during the summer too. I liked that you could rent 2 beach cruisers (bicycles) free per room.
I give the casino 3 stars. I like the low limits on black jack tables, but the dealers I had weren’t great. They were chatty and took their time dealing cards. I’m amazed they don’t have automatic card shufflers and instead do it by hand each time.

I’ve stayed here for years and this place never disappoints me and my family.
We had the best stay to date from checking in to checking out.
The food was great, the beach was amazing, the front desk went out of their
way to help me retrieve my cell phone from local cell store .
Valet men (Rene V) are great with direction of the island. We are always made to feel at home at the San Juan Marriott Stellaris Housekeeper did great job keeping are room clean and stocked with all are needs
(Carmen I)
Extremely delighted and highly recommend the Marriott in Condado
We’ll come back later this year for sure!
:-)

On a big family trip around the holidays, we had a great experience at this hotel. The location in Condado was perfect — we enjoyed the beachfront access and pool area as well as the convenience of being able to walk out and go to Starbucks, CVS and many restaurants. The concierge was very helpful, although didn’t always provide info that was 100% accurate, so double check on your phone or the computer regarding tours and attractions. The rooms were spacious and clean. I loved sitting out on the balcony with a side view of the ocean. We also enjoyed hanging out at the lounge in the lobby and the casino. There was lots to do right at the hotel, but the location also allows you to travel to nearby attractions, tours and restaurants easily.

I booked through Expedia and was excited about my 1 king-​sized bedroom with a nice view, that is until I got to the actual hotel and they had a surprise added $ 240 onto my existing $ 1330 fee for the room. Maybe this is common practice, but it was unexpected on my end. I was severely disappointed, because it was a drastic change for me, and I may have booked a different hotel if I knew there was going to be such a change in the price.
Otherwise, the experience was good. The staff was very nice and helpful. My room had a great view, and it was clean and well-​kept. The bed was not the most comfortable in the world, but I was able to manage.

Stayed here for one night upon arriving in San Juan. Quick taxi ride from the airport that costs $ 17-​$ 22. Staff is super welcoming and friendly. The lobby is very cold but was filled with people and live music. The casino is connected to the lobby and has all your basics. Our room came with a $ 50 daily credit to the little café that serves coffee, sandwiches, juices, etc.
The rooms were spacious and had everything you could need and expect from the Marriott. Our balcony was large with an amazing view. We were 5^th floor, right on the beach. Sleeping with the door open and the waves crashing was like heaven. Sitting out there watching the big blue in the morning was the perfect way to wake up.
During the day you walk right past the pool and men will set up lounges and umbrellas for you on the beach. You can hang out all day jumping in the waves and drinking cocos. You must find the coco man! He will even run to the store for you and pick up some rum (or Chivas Regal which is how they do it down there). He is awesome!
The Marriott is in El Condado which is a great neighborhood. There are plenty of great restaurants and bars nearby within walking distance. There is also a walgreens and cvs right by the hotel incase you forgot any essentials. Old San Juan is about 10 – 15 minutes away and a $ 16 cab ride.
Overall, the Marriott, the location right on the beach, and the neighborhood were all superb.

Great experience! Staff was helpful, accommodating, and friendly. Hotel was clean and very chic. The rooms were clean, stocked, and comfortable. The late night music on Friday nights was awesome! I PLAN on going back here with my dancing shoes ready.

Surpassed my expectations. The staff was wonderful– we left our cruise ship at 9, they had our room ready by noon AND it was a Saturday. Very accommodating. The massage by the pool with Carlos is the best. Another Carlos deserves kudos– the concierge.
We were there for 4 nights and there are amazing restaurants walking distance, Carlos recommended Bar Gitano (Spanish Tapas) we loved it.
I never had a bad meal by Carlos’s recs.
Marriott stellaris was clean, beautifully decorated fort he holidays and had a great view. Our room was large with a balcony, desk, fridge. Lots of storage.
The pool area is nice and the free bike rental was an extra bonus. Cruising around Condado on bike is a blast. Condado is very bike friendly.
The front desk staff was very polite and service superstars.
Due to the location, we pondered Marriott Stellaris OR LaConcha– I’m happy I chose the Marriott Stellaris.

We arrived to the hotel at 5am. We knew that our check in was at 4pm but we figured there was no harm in asking for an earlier check in time. We would’ve even settled for a 10am check in time. We must’ve looked exhausted or something because after a short conversation with the woman at the front desk, she worked her magic and gave us a room immediately. Not only that, she gave us an upgrade to a poolside view. Not too shabby.
The room itself was generally clean. Sheets were clean. Only thing was there was some water damage to the bathroom door. Not a big deal to us because everything was functional.
The pool and the easy access to the beach were a plus. Just a warning though, there aren’t any lifeguards on duty at the beach so swim at your own risk. The waves were pretty intense when we went.
Oh, and if you’re feeling lucky, you can play in their casino located on the lobby level of the hotel. Isn’t the biggest casino and most tables (roulette, 3 card poker and craps) don’t open until 5pm but it’s still something. Blackjack minimum is $ 5 and roulette minimum is $ 2. What what?!?
The people who work here are great. They’re helpful and super friendly. Everywhere we walked, we were greeted with a smile. It definitely made for a good experience.

Stayed in condada suite. Separate living room. Had double beds, sofa bed and rollaway bed. Great ocean views. Loved that beach was so accessible. Loved the staff. So friendly. Had lots of room service meals lol. Always quick hot and tasty. Cvs, Walgreens, Starbucks only a quick walk away. Breakfast Buffett was worth it. Overall no complaints.

If you want high class, high service, this is the place. My 2^nd time in PR, and this was the best experience I’ve ever had. It was my boyfriends birthday and I was able to use the Marriott app to request balloons in the room while we were at the beach. When we got back, he was surprised and they even gave us a bottle of wine on the house. The staff were always accommodating and knowledgeable about things to do, and happy to help (plus funny). The hotel always had something going on (dancing, casino, etc).
If you’re like me, you compared several hotels, I promise you, stay here.

My wife and I stayed at the San Juan Marriott Resort in November 2015. We arrived on a Friday and stayed through the following Saturday. We used Marriott points, so I know the experience can be a little different depending on if you used points or if you are paying for the stay.
Overall, we were very happy with our stay at the hotel. The location was perfect… right in the heart of the Condado district. When you arrive at the airport it is very easy to get to the hotel. There is a taxi stand right outside of Baggage Claim. The prices are controlled, so expect a $ 20 taxi plus tip to get to the hotel. Upon arrival, check-​in was very easy. There were times throughout the week where we noticed long lines at check-​in, but that should be expected at any vacation destination. We must have just been a little lucky.
We were upgraded to an ocean front room on the 4^th floor. The room was small, but adequate for us. We don’t spend much time in the room when we are on vacation so we were very happy just to have the nice view and a comfortable bed to sleep in. The rest of the services at the hotel were great as well. We spent time at the beach (the beach service staff was very helpful), the pool, played tennis, worked out, and gambled a few evenings. Overall, the service level is exactly what I would expect at Marriott!
When we booked the hotel we considered this property, and La Concha (Renaissance) which is just a block or so up the road. We went into La Concha. It was very modern and nice… a much younger crowd overall. But we were very happy with our decision to stay at the San Juan Marriott.
A couple tips I would give:
— If you are looking to save a little money on breakfast or lunch, walk over to Fresh Mart, which is about a block from the hotel. It is basically just like an affordable Whole Foods. In addition to the groceries, they have a little market upstairs where you can get breakfast, sandwiches, etc. We would walk over there most mornings and save some money, while also getting a healthier start to the day.
— There are a TON of good restaurants in the area of the hotel. Orozcho’s is a great spot for traditional Puerto Rican food. We also had some great meals at Bar Gitano (that also had live entertainment), Santaella (probably our favorite meal in Puerto Rico), Parcela (gastropub & tapas), & Oceano (make a reservation and get a table right along the beach).
— If you are looking for a special night out, head to Old San Juan. It is an easy taxi ride from the hotel. We had numerous people recommend a restaurant called Marmalade. It was referred to a number of times as the best restaurant in the islands. They have a regular menu as well as a tasting menu. We decided to go with the tasting menu… and it was phenomenal. It is expensive, but worth every penny. After dinner, walk over to Nuyorican Café. It is a traditional salsa bar with live music and dancing. We arrived around 10:30pm. We don’t dance, but we found a spot along the wall where we had cocktails, listened to music, and watched some amazing dancing all night.
— Go to Culebra! It is a small island off the east coast of Puerto Rico with some of the best beaches in the world. You can go take a ferry over to the island, but from everything we heard that can be a catastrophe. We flew over on a small 8 – 10 seat plane with Air Flamenco. It was $ 140ish per person to fly round trip, but it is worth it rather than having to taxi to Fajardo, wait in line, take a ferry, etc.
Overall, I would highly recommend this Marriott property. As you can tell, we spend most of our time off property so I can’t speak to the restaurants at the Marriott. But the location is great, they have a phenomenal team, and we would gladly head back again.

Stayed for 6 days and 5 nights for a marketing conference held in the hotel. It was a little pricey but you absolutely get what you pay for. Beautiful view, right on the ocean, and amazing service. Example: they personally came up to our room, took our takeout boxes, reheated them, presented them on plates and brought them back up to us.

Me and my bestfriend stayed here for 3 days. It was a quick birthday getaway. I did my research before coming to puerto rico. I came across this hotel while going through several hotels and reviewing them on priceline and on my own website (I’m a travel agent).
— let me begin explaining to all of you how welcome I felt coming to this place. Hands down to the employees @san juan marriott. The most respectful, accommodating employees by far I’ve ever met. I’m a huge traveler and this hotel made me feel at home=) They open the doors for you and greeted you every single time. Very friendly people. I’ve requested from the front desk if they can upgrade our room to a nicer view and not just a «Regular“view. They were willing to make ‘us’ customers happy, so they did. Our view was overlooking the pool area but a ‘Lil peak at the ocean as well. Our room was kept very clean and their A/​C system in the room was kept at a comfortable temperature. Restaurants in the hotel wasn’t thee best but it was decent enough to order small plates like an appetizer and a few drinks. It was a Lil expensive for the amount of food they give you, but that’s expected from a four star hotel, ofcourse… The location was so convenient for anybody who is seeking to dine in restaurants that are within their budget. Pls. make use of the Unilocal reviews and to locate restaurants near the hotel because it helped me and my friend to pick out restaurants that we had a taste for. I personally love Crêpe Maker for breakfast. It’s across the street from marriott. The atmosphere feels as if your in paris. Our server cracked me up with his jokes and outgoing personality. His name was Luis. If you love gelato, there’s a gelato shop literally outside the hotel just along the side of the parking lot. That place was really good. I had the pistachio and coffee flavored gelato. Omg, it was sweet and flavorful! There’s a cvs and walgreens down the street, maybe half a block away. I ended up going there to buy a sunscreen and small things to bring back to the hotel. There were few restaurants we tried out. Orozco was decent for an authentic puerto rican dish (a hole in a wall joint). Mandarin was another restaurant we didn’t liked very much=(Overpriced and the employees just kept staring at us while we were eating. It’s scary and uncomfortable…
Book your hotel stay at Marriott San Juan in Condado. You’ll have the best time of your life at this place=)

This hotel looks nice, and the price seems ok, but they nickel and dime you for EVERYTHING and then add a 20% resort fee to your bill.
Latin grill /​breakfast buffett — horrible service, meh food. Coffee and juice are offered to you as if they are complimentary, but they are not. You won’t know you’re being charged until the bill comes.

Check In: S L O W
My Marriott rewards profile indicates King bed and was also selected with reservation however, was told no king beds were available upon check in. On top of that, my profile reflects high floor and guess what, we were assigned a lobby level room.
This location certainly doesn’t take your profile requests into consideration.
Room Arrival:
Nice and clean room with a pool view (could not really see the pool, but based on my check experience it wasn’t worth mention to the front desk).
Pool: Lovely Pool
Beach: Easy access to the beautiful beach.
Check out: Smooth
Overall: I would more than likely not return.

After spending a very disappointing stay at the Caribe Hilton the week prior (I had been traveling back and forth to care for my ill and eventually passing mom), I was THRILLED — THRILLED to experience first class service on my little island. This hotel does not lack personality and soul. Walking in to check in, a lovely young lady passes super cold rum or rum-​less fruit punches to the parched and thirsty visitors. Front desk service, starting with Gamaliel — was nothing short of FIRST CLASS! Bar service was the only disappointment, although the food was very reasonable and tasty for hotel food! I LOVED their sashimi seafood salad — a chock full of food for $ 15! You also get $ 30 for casino fun, and we were WINNERS!!!
The managers were superb, and when I lost my wallet, concierge and management and security found my prized possession. The gym is clean and roomy although dark (its in the basement). My tired mourning body was whipped into feel good wonderful goodness, of course under the TLC of the LOVELY spa staff. I swear, other than the bar, everyone is so wonderful, you just want to bring them all home with you!

I came to the San Juan Marriott Resort with a group of my buddies for a get away trip before my buddies wedding. We booked via Orbitz since they had the best deal. The location was perfect. They were in the middle of just about everything.
It was a 30 minute ride on the cab from the airport which was convenient. We rented a car and were able to park in there garage for a discounted rate since we were guests. Upon arrival we were greeted by friendly staff and warm welcomes from staff. They provide there guest while waiting in line «Island Punch» for a group of guys who were just looking to relax after a long flight it was just what we needed.
The reception provided very detailed instructions on how to get around and what were the local good eats and great venues. They gave us a room with an amazing view! Pool and Beach view we couldn’t ask for better. The hotel had great amenities, from a authentic cigar roller on the bottom, a cozy fire place at night, an island bar right by the pool and of course two pools! During my stay it appears they had a portion of the pool closed as they were going to make a slide so it’s good there going for an upgrade. I am sure it will be beneficial with the guest with families and children.
I’ll be honest I didn’t try the Casino but I saw plenty of people having a good time in there.
The rooms were very nice, they may need an update soon but nevertheless no complaints other than the AC does take a little long to get cool and that if you leave the balcony door open the AC shuts off. I am a polar bear I love to sleep in freezing cold temps so I wasn’t bothered but I wish it would have gotten colder fasters. For others I am sure it wouldn’t be a problem.
Minutes from great restaurants which are within walking distance include asian, authentic hispanic food, Italian and a Starbucks! Quick cab ride to Old San Juan and the forts, San Cristobál and Morro.
I would definitely come again if I come back to Puerto Rico !

Video of the gorgeous balcony view and pool:
Pros: In a Nutshell —
— Gorgeous pool and beach view, gym, spa services, casino, computers for public use, laundry area and a GREAT convenient location in Condado near stores and restaurants.
— You’re literally RIGHT on the beach. The pool is directly in front of the beach. So you can easily go back and forth between the hotel pool and beach if you wanted to. The pool has a bar that you can order food and drinks using the incidentals amount added to your room. In fact, I think they only take payment through incidentals. *villain laugh* muhaha they make you use it! No worries though, the bar is affordable.
— Like 3 – 5 minute walk from CVS and Walgreens. All the major restaurants and shops are right there along the entire street. Absolutely NO need to drive unless you plan on driving hours away from San Juan. This is taxi central.
Cons:
— The cost. You can spend $$$$ staying here really quick. It’s the Marriott.
— The elevator often smells like peepee… piss. They tried to cover it with perfume or a spray but fail.
— $ 3 in Quarters for the Washer, $ 3 in Quarters for the Dryer, $ 1.50 in Quarters for the detergent. I wish someone would have told me before I was running around back and forth trying to get change. The front desk will give you quarters or you can go to the little front desk food shop on the far right entrance and buy something to get change.

Stayed her 5 nights Jan/​Feb. Location is perfect for first visit to PR. Not a long ride from the airport, on the beach, so many great restaurants within walking distance, CVS/​Walgreens and super convenient.
Taxi from the airport $ 15, taxi to Old San Juan about 20.
On the beach, there are men who will install your chaise lounges, umbrellas, and tables. There was no need to rush to the beach. There were plenty of chairs for everyone during our stay. Waiters do serve drinks on the beach but I hardly saw them. It was easier to walk up to the beach bar. All the drinks we purchased were $ 14.00 each — pretty pricy. You get a coupon for a free drink upon arrival however it is limited to rum punch or rum and coke.
check in was effortless and we got exactly the room we requested and paid for.
Our stay there was enjoyable the casino was small but always was able to get the machine or table you want. Penny and nickel slots were plentiful and pretty giving. I was down there every night and spent about $ 40 vs. the $ 1,000 I go through in Vegas or A/​C.
Did not eat in the hotel restaurant, we wandered the streets at night and ate somewhere different each night. So this is basically for the hotel only. There was a small café in the lobby so you can grab a great PR coffee and a pastry if you are on the go.
Pools — did not use them. We went to the beach. They were not heated during our stay and the only jacuzzi we could find outside was not hot. A little sad. During the day kids were playing in it because it was a bit warmer than the pool.
Rooms were pricey, no doubt, but I felt like it was worth it as this was my first stay in PR and it wound up being a great location.