Ngon

The noodles was clumped together, the coffee was horrible. Bad experience :(do not recommend. Overpriced.

Tasty wise is ok. Beef slices are thin and I opted for medium level doneness and they did that right.
Phở is generous in amount. The beef slices were very countable. I think my whole bowl had maybe 4 or 5 slices. Thus, I had half a bowl of phở with no meat to eat with. This is never happened when I dined at Phở outlets.
I know my set was $ 11.90 with 2 tiny fried spring rolls and Chinese tea. I understand that they may not give as much beef as s full priced bowl but ⁴⁄₅ slices is unacceptable. Don’t they know that promotions are meant to woo your customers!!!
Well, sadly they have lost me as one.

So bad that i had to write this review. No flavor at all. Quite a difficult task to accomplish for Vietnamese food — they must have a master taste masker. All i tasted were the mint leaves. Even drowning in chili sauce (bottle variety, not made from scratch) couldn’t save the hard, dry grilled pork. Wish i had read the reviews first. And the most watered down Vietnamese coffee I’ve ever tasted. Cutting food costs is one thing but not if the food and drinks end up flavorless. I’d give it a half star if possible, the half for presentation.

Average food-​wise, service below average which is confusing bc they charge a service fee to your bill while making you order at the register.
I feel like I’m cheating but using my «tip» as the basis of my Unilocal review.

Ngon opened recently and maybe there are still teething problems since One Raffles Place has not open officially.
Cash/​Nets are accepted. Credit cards are not at the moment even though I see credit card terminal/​paywave in there.
At the entrance, it says to wait there to be seated. I was asked to place my order at the counter before taking my seat. I saw others being ushered to their tables and being given menus. A bit disconcerting when you are not given time to peruse the menu and have to place the order almost immediately when you are standing at the cashier counter.
I decided on the set which is basically add $ 2 to the noodles to get a side dish of fried spring rolls and coffee/​tea. I chose the medium beef slices noodles.
For those looking for sriracha sauce, Ngon does not stock it. They have no idea what it is. Another diner and I asked for it and the staff was clueless. They only have cut chili padi, a tomato-​chili mix sauce and the sweet chili dipping sauce for spring rolls. As it happened, the owner (a Vietnamese from Hanoi and he has never heard of sriracha sauce) was there and we suggested to him maybe he could stock sriracha sauce in future. So hopefully sriracha sauce will be available soon. Ngon does have their homemade «hoi sin» sauce which was pretty good.
The broth in the phở was very light and may suit those who preferred a lighter taste. The sliced onions, bean sprouts and basil leaves were served in the phở, not on a side plate. Slice wedges of limes were kept in containers on the table. The noodles were broken, not in long strands.
The fried spring rolls were a bit oily and could be crispier and browner in appearance. I would prefer a shallower saucer or dipping sauce bowl as the current one is a bit hard to get to, but this would be picky.
The coffee was very strong and only slightly sweet. In fact, I could hardly taste the condensed milk in it.
Until I know they stock sriracha, I doubt I will head back there any time soon. The food is not that memorable.