Went for a trial session for their AFT laser hair removal service, the lady Dion took time to explain the procedure, asked what I had tried before and reason, which I thought was very valid. There was no hard sell, I was proposed a package, and the session began. The therapist is very friendly and professional and asked me constantly how I felt when the treatment was going on as if there is discomfort, she will reduce the intensity. Overall atmosphere was relaxed, and I would definitely recommend them, and the treatment as it was really a painless hair removal(reduction) session.