As someone who has gotten hooked only recently on bikes for commuting, I had limited knowledge of what I wanted. Fortunately, talking to many people about the subject narrowed my choices down to a hybrid road bike. Once I called the guys at Tay, I spoke to Ana who was helpful and super knowledgeable on usage, prices, advantages, and pros/cons. I called her, and she suggested the bike I should look into, then did some online research. I was told this bike shop has the most reasonable prices in town, and it was true. For a Giant Anyroad Comax 2, I paid $ 2400 + accessories, and rode it outta there home. I visited the store on Saturday, tried riding some carbon and aluminum bikes, and narrowed my selection to 3. I came in on Monday, the staff set my bike up with utmost precision and expertise, and patiently explained thing to me before I bought the bike. My only negative, was that, while selecting the bikes, I was asked a few times by one of the staff to buy the most expensive one! (Seriously. Only in Singapore!) Other than that, a good experience.