Massa Foot Spa

Walking in, I really liked this place. The foot massage area is spacious, the large window (it’s on 2^nd floor) softly lit up the room and the abundance of green plants give the place a tranquil and relaxing feel. I’d say it’s among the most comfortable massage rooms I’ve visited in Mong Kok. The restroom is also very clean. The lady at reception is very nice too.
Unfortunately the massage didn’t live up to my expectations. There was little technique. It’s like when your well-​meaning friend or family offers a massage: squeezing the shoulder with thumb and fingers, and in general rubbing around here and there.
When my masseuse pulled and popped my left toes, I asked her to stop, as I really dislike having my digits popped. When she proceeded to my right foot, she tried popping my toes again, so I told her no. Guess what happened when she massaged my right hand???
But worse was my friend’s masseuse. A chatty person, she tried to start a conversation with my friend, and then with my masseuse. When neither went very far, she turned to her phone. Worse, when she found out that her next appointment was an hour away, she was mightly unhappy and tried to find another appointment at a different location to fill her down time. Okay, I totally understand she doesn’t make a penny when she’s not giving a massage, but to be talking on the phone trying to arrange another appointment while you’re on a customer’s clock is entirely unprofessional.
This place has potential, but until it improves the quality of its staff, I won’t be back.