HelloBCN Backpackers Hostel

After having spent a week at Hostel Rossio in Lisbon, I found that HelloBCN was comfortable, but slightly worse in every way — more expensive, smaller lockers in the room, much noisier, less reliable WiFi, etc. My main concern was the inability of the staff to provide good customer service. Some examples:
— My wife is gluten intolerant. Literally everything they offer for breakfast is wheat-​based. I spoke to the folks at the front desk about it. They said there was nothing they could do, but would leave a note for the manager the next time she came in. Nothing changed. Bananas and eggs are both incredibly cost-​effective ways to provide gluten-​free options, or a teeny tiny refund for the cost of breakfast would have been appreciated. Nothing.
— At the end of your stay, you must bring your bedsheets down to the desk with you. I saw one guest bring her blanket as well. The woman working the desk said to her, «Oh, we don’t wash those. Can you do me a favor? Can you go put that back in your room? Otherwise I have to go around looking to see which room needs a blanket.» Here’s an idea, chief: write down her room number!
— One morning, the gentleman who was in charge of breakfast was sound asleep at his post. As he napped, various offerings were depleted — orange juice, milk, cereal, etc. A staff member from the front desk walked by to get some coffee, laughed, said «You need to get more sleep!» and went back to the front desk.
HelloBCN, you guys need to hire some staff who actually give a shit.

My friends and I paid € 26 for three nights here in a room that slept 8 people. It was very near a metro, clean and the other guests were very respectful. Lots of restaurants and bars near. Not sure what someone else said about it being in a «bad» area. Me and my female friends felt perfectly safe at all hours of the night and didn’t see any crime. The area is not very touristy though and the folks in the neighborhood are just regular people. Totally not unsafe or «bad,» though.

A great place to stay in Barcelona! We were lucky enough to be a party of 4 so we have a 4 bed dorm to ourselves. If you were on your own, you would definitely get to know your dorm-​sharers well, as these are small dorms but the staff are super friendly, facilities clean and they always have trips/​excursions/​parties organised to get involved with. The bathrooms are great BUT in the centre of the floors with heavy doors, so make sure you bring ear plugs, OR take ample advantage of the mojito bar downstairs!

Ich war letztes Jahr zwei Nächte im HelloBCN Hostel zu Gast. Ich kann nur das Beste darüber berichten: Die Zimmer waren sauber, das Bad war sauber, es gab genügend Orte zum Aufhalten, das Personal war freundlich und hilfsbereit, es gab einen Raum mit Fitnessgeräten, das Frühstück war angemessen, die Küche zum Selberkochen perfekt, die Türen und Schränke sicher, keine lautstarken anderen Gäste, ein eher gemischtes Publikum von Jung und Alt, die Lage absolut perfekt, sehr nah an allem, schöné Gegend, keine laute Umgebung. Noch dazu war der Preis, damals 17 Euro im 6-​Bett-​Zimmer, nicht schlagbar. Ich habe mich sehr, sehr wohlgefühlt dort und werde jederzeit wieder dort nächtigen.

Cheap and nice hostel. Just 4 stars, because it’s located in a bad area.

Barato, cómodo, limpio y con mucha marcha. Un lugar perfecto para jóvenes, para pasarlo bien y para compartir.
Organizan actividades creo que todos los días (al menos en verano), tienen un ambientazo todas las noches estupendo, y el personal es de lo mejor.

Great place, this, and in a good location. Low prices and high standards make it worth checking out if you’re heading through an otherwise very expensive city.
Breakfast is included, as is free wi-​fi or internet on a handful of PCs in the rocking bar. There’s also a small gym on the first floor! Staff were excellent and security is good with your keycard only giving you access to areas you’re meant to be able to get to.

I have stayed in a lot of hostels all over Europe and I have to say this is one of the best. I booked a private room with an ensuite bathroom and my friend was so amazed with the quality that he insisted in taking photos to show back home.
The hostel was really clean, there was no noise disturbance at night (except my mates snoring) and I always felt safe in my room. HOWEVER I did come across a man as I was checking who was claiming things had been stolen from him. This is always a worry with sharing with strangers but the security measures were adequate, its the guests who tend not to use them properly.
Other than that though I found this place really good and I met a lot of interesting people in the bar. They also sell alcohol here for a good price and there are cans of lager in the vending machine so you can drink ²⁴⁄₇ if thats what you want!
Another good thing is there are busy bar streets from the hostel to the city centre so you dont have to go anywhere dodgy. Stick to these touristy streets though as there was one night my friend and me stumbled across an intimidating hooker lined street.
If you dont want to stray far from the hostel at night, there is a fab bar just around the corner with beer taps on every table so you can drink away and pay the tab at the end. This bar also does fantastic food and I would recommend the burgers, I had the club burger twice (disgusting when you see it!) and its so big you cant get it all in your mouth!

Fun. The people working here are fantastic, and there’s always something to do. Large common area where you can hang out and throw back a couple of beers with other travelers.
Clean. Large lockers in rooms. It’s one of the bigger hostels I’ve stayed at. Dorm-​style bathrooms with several showers that we didn’t have to fight over for.
Breakfast = toast and other buns with Nutella. Orange juice. Milk.
Convenient location — lots of public transportation. Not too far away from and yet not too close to Las Ramblas. Area’s a little shady, but not in the mugging sense. If you are female, you will get whistles and hollering.
There was a security issue when we stayed there. Even though there’s a door code and a door person, it’s not foolproof. A woman was using her laptop in the common room, turned her head to speak to someone, and it was gone. These folks are STEALTHY. They snuck in with a group of unsuspecting backpackers and grabbed it.
Here’s a clue that’s applicable for traveling, in general. Don’t leave your belongings unattended for even a SECOND. The large window makes it so that anything going on in the lounge can be easily spotted from the outside, and they were probably watching the woman very closely with her laptop before they snuck in.