Loved this hotel! Stayed here on the last leg of a two week stint in Portugal and Spain. The room is big(by European standards) and extremely clean. The interior of the hotel is beautiful — being an old historic townhouse it really has a lot of character and charm. The complimentary beverages and snacks between 2pm and midnight are truly life altering. The staff is nice, friendly, and helpful. Finally, the location is great — a short walk from almost everything you’d want to see or do in the city. This was my second time in Madrid and I know I’ll be back again and will definitely be staying here again.
Robert H.
Rating des Ortes: 4 Concord, CA
This is a really nice hotel. It is easy to miss even when staring at it from the street. Our cab driver even missed it but we were lucky enough to see the the sign. Service at the front desk was great, and English is available if your Spanish is non existent. Close to the plaza and many of the central sites in Madrid like the museso del Prato
Abbie H.
Rating des Ortes: 5 Solana Beach, CA
I absolutely love this hotel. We were treated very well, and any questions we asked were answered and then some. The staff wanted to help and always greeted us with a smile. The location is central, right by the markets, shopping, all the beautiful architecture of Madrid, and within walking distance to the train station and good food. The hotel is absolutely gorgeous, clean, and has that European style I love. I would definitely recommend this hotel to anyone traveling to Madrid. Me encanta este hotel. Nos trataron muy bien, y todas nuestras preguntas fueron respondidos. Los empleadores nos ayudaron en todo y siempre nos saludaron con sonrisa. La ubicación está central, cerca de los mercados, compras, la arquitectura bella de Madrid, y se puede caminar a comida buena y la estación de atocha. Este hotel es muy bonito, limpio, y con estilo Europeo que me encanta. Recomiendo este hotel a cualquier persona viajando a Madrid.
Andrew N.
Rating des Ortes: 5 Woodcliff Lake, NJ
The hotel is located in a great location right in «Old Madrid.» The streets are smaller, which adds a nice charm. The area is in a safe location. There are many people walking around the streets late at night. Plaza de Santa Ana is less than a block away, where you will find lots of restaurants and many people gathering throughout the day. The hotel is a 10 – 15 minute walk in either direction to Plaza de Mayor or Plaza de Neptuno(Starbucks, Prado Museum). My family stayed in a Superior Room. The staff placed a removable bed in the room, and there was still plenty of space to navigate around the room. The service at the front desk was very good. They were friendly and very helpful with food recommendations, answering questions/concerns we had, and reserving a taxi for us. The bathroom was nice and clean, but they do not give you shampoo or conditioner, only bath gel. I really liked the turn down service they had at night. It was relaxing coming back to the room to see the beds already prepared. The breakfast buffet was 19 euro per person, so we did not try it out. There are many cafes and food options within walking distance, so save your money and go there. The floors in the bedroom were a bit dirty, but nothing too serious to complain about. My biggest problem was the WIFI. It is free, but I could only connect to the network less than half the time I stayed there. I informed the front desk and they told me they would reset their router, but I still had difficulty connecting most of the time. They do not have any electrical adapters for outlets if you are traveling from the US, so bring one with you. *Pros* — Good location(Close to everything) — Nice house keeping — Friendly and informative front desk — Clean bathrooms — Turn down service included — Many food options in the area *Cons* — No shampoo or conditioner — WIFI is not reliable — No electrical adapter for outlets provided
Amy B.
Rating des Ortes: 5 Boston, MA
Amazing value for money in a fabulous location in Madrid. The room and bathroom were spacious, clean, and comfortable, the service was friendly, and did I mention the great location? I booked a room at the Hotel Catalonia las Cortes after seeing good reviews on Trip Advisor. I prepaid about 240 euros for three nights, which was low relative to other hotels I priced in the same area of Madrid. My room was ready on my arrival, and I was pleased to discover a large(for Europe) room with king bed and attractive linens. The room was air conditioned(very important in blazing Madrid) and had a safe, television, and minibar. The bathroom was also very large and featured a bidet, full tub/shower, and sink with plentiful counter space. The room was nicely made up each day, and there was evening turn-down service that included a lovely chocolate truffle on the nightstand. For light sleepers, know that the room was absolutely quiet inside(did not have a window overlooking the street) and had blackout curtains to keep light out. Breakfast is served every morning in the lobby dining room and costs 12 euros per person. The breakfast is buffet style and was pretty good; I liked that it featured a lot of typical Spanish foods, like sausages and tortillas espanolas. However, I only ate there one morning as I felt there was better value eating breakfast elsewhere. There is also a lobby bar, apparently specializing in gins and tonic, but I did not drink there during my stay. There were rarely more than a handful of people there. WiFi is free in the hotel with a password provided on check-in. Staff was very pleasant. When you pass the main desk to enter or exit the hotel, staff call out greetings(if you’re not sure how to respond, just say«hola»). Although everyone seemed more comfortable using Spanish, the staff was fully bilingual and were using English with patrons as needed. Finally, what makes the Hotel Catalonia las Cortes truly fantastic is its location. I found it to be easy walking distance to many of my favorite parts of Madrid. It’s about two blocks off the Plaza Santa Ana, which is a great place to sit outdoors and have tapas and drinks. It’s walkable to all three major art museums, the Plaza Mayor, and it’s also near a Metro station(Anton Martin). The only location drawback is that it takes two Metro exchanges to get between the hotel and the airport. I highly recommend the Hotel Catalonia las Cortes. When I return to Madrid, it will the first place I check for availability.