Hertz Rent A CAR

We chose Hertz over Enterprise due to cost; the price difference was not worth it. It was a mistake. To get a car with GPS, an extra € 20. To get a map, you have to go to information, Hertz doesn’t have any; why not? A map is something I’d expect a car rental place to have; the other places we’ve rented from have them. The rental lot is on another floor, not near the rental office. The people working behind the counter, it took two people to figure out how to work their computers. And to make the experience more pleasant, there were three more scratches on the car, one going ¹⁄₃ across the back end of the car, than they documented and told us. We’d have been charged for all those marks had I not looked over the car. This company, here in Madrid, is very unprofessional. I will hesitate renting from Hertz, no mater which country I visit.
Never again.