Mandarin Oriental, Prague

My review concerns hotel SPA only.
Service — 5
Facilities — 3
The SPA is located in the separate, adjacent, building. The receptionist informed us it was a chapel centuries ago. I have to admit, it was an interesting concept to turn former place of worship into a hedonistic pleasure venue. While overall level of service was great, I was left with the impression that facilities and overall access was not well thought through.
The reception desk is right by the entrance door. The main area is a huge hall (it was a church, remember?) Guests are greeted and seated near by. Shoes are replaced with sleepers and forms are filled out by the guests. Every time entrance door is opened, there is a noticeable cold draft. Weather in Prague can be rather chilly. Guests are then shown to the changing rooms (m/​f). The rooms are SMALL. There are 6 – 7 lockers with bathroom/​shower but I seriously doubt more than a single person can fit it. I suppose guests are expected to take turns but that’s rather inconvenient.
Upon changing into bathrobes walk to the lounge relaxation zone waiting for the therapist. Again, the relaxation zone is in the same hallway so the same cold draft… not very relaxing after all. There is no ambient light, sound is loud and travels through the hallway.
Therapist escorts guest downstairs to the room. Two words — artificial candle light. Unless there is some kind of municipal restriction, I see no reason Mandarin Oriental would be using battery-​operated candles.
The service itself was solid and in the top 5 on my list.
In the end, I only rate facilities at 3 because of the price SPA charges for its services yet price/​quality ratio isn’t where one would expect it to be at the hotel with such name.

Great modern hotel right on the outskirts of the touristy areas and near where the wealthy locals are located :)
Fantastic stay. Fantastic staff. Clean!
The breakfast buffet was great, the sweet yogurt tastes like ice cream!
If you get the chance request Dana for a walking tour at concierge. Concierge was very helpful in booking us activities and she was one of the highlights of our stay!

Amazing hotel. The staff is wonderful. This is a small hotel and everyone knows your name. The bartenders remembered my drink after just one night. I highly recommend. Great locations also.