Student Agency

This is an extremely shady company and if you are traveling overseas, I highly suggest you stay away from them. We bought bus tickets from Vienna to Prague. We had difficulty finding the correct platform at the airport due to unclear instructions in the email. We arrived exactly at 10:15, which is when the bus was scheduled to leave. It was still loading passengers. They would not let us on because they said we were too late and they had sold our tickets. This means they would’ve had to sell two tickets in the 30 seconds prior to our arrival and the bus was still half empty! No only would they not allow us on the next bus, but they wouldn’t refund our money either. They actually stole our money. Customer service was very rude. This is a company that truly takes advantage of foreigners.