Target Portrait Studios

I had high hopes for this place. Granted I’m not a fan at all of this Target store but I figured I’d try the portrait studio.
Danielle, the girl that took the pictures, was very nice and very good with my daughter. She took the pictures and was very patient while my mother and I picked which pose we wanted in which size. It was overwhelming so that took a while. We opted to have them delivered directly to us and payed the extra for that because we needed them by the 10^th which was my daughters 1^st birthday party and she assured me that I’d have them well before that. She even told me that they do deliver the pictures on Sunday which I thought was odd but she insisted on this. I later found out that wasn’t true. She told me that I’d have the pictures in 7 – 10 days. The pictures were taken on Saturday September 26^th. She told me that I should get them the following Saturday and that if I didn’t have them by the Monday after that to call them. I asked her if she was sure and asked her if it was 7 – 10 business days or just 7 – 10 days. She assured me it was just 7 – 10 days. I waited till Wednesday to call because I didn’t receive them. Danielle called the company developing the pictures and they told her that I should have them by no later then the next day. Danielle told me that if I didn’t receive them the next day to call them back.
The next day comes and no pictures so I call again and speak to another girl. Her name escapes my memory. I had left a message and she called me back within an hour or two. She had called the place where they develop the pictures and they told her that they probably got lost and that they’d send another order out but they wouldn’t arrive until Monday the 12^th. I told her that that was unacceptable and that I was assured that I would have them when I needed them which was the 10^th. Her attitude was pretty much like «oh well.» She even had the audacity to tell me that she’d send some pics in a email and I can go have them printed else where. So basically she wanted me to pay again for an order I already payed $ 200 for!!! Can you believe that?
Someone must of answered my prayers because the first order came on Saturday when everyone was about to leave the party. That’s way later than the 7 – 10 days it was promised and still late even if you go by 7 – 10 business days. I also did get the second order on Monday so I got 2 orders.
The quality of the pictures is HORRIBLE. The 10×13 on both orders was damaged and the pictures are blurry and just look like an amateur job. I will definitely NOT be going back there. I gave 2 stars only because Danielle was great with my daughter who was very grumpy.