CARS – Texas Corporate Auto Repair Service

in retrospect, failed relationships are always good for something– personal growth, lessons learned, significant milestones. one of the best things i got out of my last relationship was a recommendation to use texas c.a.r.s.
«i trust them because they work on auto repairs for businesses,» my ex told me confidently. «obviously if they did shady work, they wouldn’t be able to retain corporate clients.»
«but garages always treat me like i’m mentally disabled,» i complained. and maybe that’s warranted– i am not the picture of well-​informed and responsible car ownership. it took me years to figure out what my wheel lock key is. the backseat of my eclipse is littered with chicken express boxes and all the jackets i’ve ever owned.
but despite the fact that i’m a pointlessly inept cretin helping contribute to the gross gender stereotype that women are bad at cars, i am very good at one thing: comparison shopping. i do my research, call multiple garages, price check parts. from that perspective, c.a.r.s. has never failed me. maybe their pricing is kind to me because they assume i’m living in my car, just covered in coats and eating fried chicken every day.
yesterday, i called the garage to schedule an oil change and inspection. michael recognized me immediately, and said ‘hey mimi, we haven’t see your eclipse in a while!” and the truth of it struck me as something significant– c.a.r.s. has taken such good care of my 10 year old vehicle that it hasn’t necessitated any repairs in between the times i take it in for service. they’ve replaced an a/​c condenser and a timing belt, but little charizard has been running smoothly despite its advanced age.
it has been a minute since i last purchased tires, so when michael called me with the quote, i asked him if i needed new ones. «nah, there’s plenty of tread still on them, and i’ll rotate them,» he told me. and it occurred to me that since my last move, i’ve only been driving my car 3 minutes down the street to my office and have been enjoying the comforts of being chauffeured by my fiancé just about everywhere else. i feel like any other garage faced with the same inquiry would’ve sold me like, eight new tires whether i really needed them or not.
and of course, my car was picked up at my office and dropped off right on schedule, exactly at the times i requested. if you live or work around addison, their free concierge service is an absolute godsend. i will never wait around in a stuffy room with bad fluorescent lighting, watching reruns of judge judy ever again.
no one is ever excited to deal with the inconvenience and cost of auto repairs, but c.a.r.s. makes it as painless as possible. this kind of expedient convenience, friendly service, and fair pricing has been consistent for every experience i’ve had with c.a.r.s. over the past three years, whether i needed a major repair or a routine oil change. that’s a long relationship for me to have with a garage, and i don’t think it will fail me anytime soon.

This service was convenient, timely, and very well done. Fantastic customer service meets amazing quality work — a rare combo. I intend to use this company for all future oil changes, or other car services big and small. I would recommend to any friend or acquaintance. If I could give 6 stars I would!

If I could leave no stars I would. I had my car picked up Tuesday, 10÷7÷2014 to have an oil change, filters changed, inspection, replacing a break light and full detail. I asked that they have my car back before 5 and it got dropped off at 5:45. I then looked at my car and it was visably not cleaned.
Texas C.A.R.S. literally ran my car through a gas station car wash and called it a day. The rims were comical! I posted a picture so you could have a laugh. Also, the leather hadn’t been touched. I spoke with Mike Muirhead whom assured me that the rims and leather had been cleaned and I argued otherwise.
Friday, 10/​10/​2014 I had them come pick the car back up to have the car actually cleaned this time (I spent $ 120 for them to vacuum my car and go through the $ 8 car wash the first go-​round).
Mike then told me «that is brake dust it is hard to get off it takes a lot of time and special cleaning». Ok, isnt that why it is $ 120??? Then he said he would personally clean the rims and leather. After all of the excuses I asked that Mike bring my car back to my office and refund my money. He didnt bring my car back until an hour and a half later and also emailed me when they were on their way and said they were spotless.
The car appears and again… comical…the employee that dropped it off (because Mike would not) said that it did not look like the leather has been touched and watched as my boss spit on his finger and rubbed a spot on the rim and the leather clean… SPIT AND A FINGER… Texas C.A.R.S. had my car for 15 hours total and I literally watched my boss make more progress in 5 seconds.
When I called Mike and asked for a refund he said to me, and I quote, «have your f’in money, I dont want you as a customer.»
Well done Mike at Texas C.A.R.S., well done.

I have gotten everything from detailing to tire changed to some auto body work. Michael is a great guy to work with and knows what he is talking about. The biggest benefit is he picks up and drops off my car at my office when I need my car fixed. For me with kids and no time to find someone to drop me off and pick me up its as good as it gets.

I have been taking my truck to Michael at CARS for many years now. They are detailed, thorough, personable and honest. They are totally customer focused. I trust them so much, I send my daughter there. She calls Michael from college when she has car trouble and he always helps her diagnose the issues and gives sound advice. You will not find a better mechanic anywhere. They are simply outstanding in every way.

I picked out this shop as we were new in town and needed a placed to tow a car when it broke down. With very little time, I read those 2 good reviews and we had our vehicle towed to the shop. On day 4 we went to get the vehicle, and it would not start. They had it towed to another shop to fix it as they could not figure it out. It was ready about 10 days after we dropped it off. It was so bad, it was almost funny, except we paid about $ 2,500 for repairs that we will never know if we needed.

I’ve been searching high and low for someone to work on my car who isn’t going to rip me off because I wear dresses. I found them. Mike and John, the two twin owners, were really helpful.
My car has been doing some funky things including breaking down in Waco and Round Rock and middle of Dallas and TWO Ford dealerships could find nothing wrong. I took my car to these guys and they diagnosed it ASAP. They had a great Ford mechanic and were ultra informative.
It’s kind of a strange place for a car garage in Addison being a strip mall and all but it worked for me. Mike informed me of several things they thought it could be and charged me for the part and labor. He was honest and even waved the test fees. My car got fixed for under $ 100 bucks. I’ll definitely be going back to C.A.R.S.
Oh yeah and thanks to Leigh S. for the La Spiga tip, I got some great kalamata bread for $ 1.50. Nice!

This business is owned by twin brothers whose middle name is INTEGRITY. These guys have done maintenance on our Mini, BMW and Jeep. The pricing is fair and their integrity and good work keeps us returning.
If you wait while they work, take a walk over to La Spiga Bakery for breakfast or lunch. They bake Artesian bread daily and it’s ½ price after 1:30 p.m. Car rental is also within walking distance.