Cotroneo Auto Group

Ken and his staff are the BEST! I looked at numerous dealers in my quest for a Porsche Carrera Cabriolet but found the perfect car at Cotroneo. They were an infinite sea of patience of my many questions and made everything easy. From my first call to sale completion and finally transportation, Ken was the consummate professional. He and his staff are excellent communicators. They fulfill every promise. They are honest and forthcoming of all details. I’ll be back. Many thanks!

My experience with Cotroneo Auto Group was excellent. They operate the kind of family owned business hard to find these days. Ken (the owner) and Sheila (his wife) made my car buying experience very easy. Being as I was having the car delivered to Los Angeles, CA, they did a great job making sure I felt at ease. Everything in transporting and receiving my car was handled professionally and perfectly by them. Thank you! Most important, the car arrived without a scratch in a very long closed trailer. Ken followed up with me the day I received my car and a week later. Very nice touch.
PS — I love the car and it turns heads.

I just purchased a brand new look used BMW 535i GT from Cotroneo Auto Group. These people are incredibly AWESOME! I never ever seen any other dealerships like them. They kept every single car in perfect condition. They are patient, nice and comfortable.
For those of you guys haven’t try to buy a car from them, remember this: «The car over there always better than the picture!» I was shocked when i can’t find any scratches on the wheel, exterior and interior on my used 2012 BMW. The tires are bloody sexy and new! I looked at every cars in their inventory, I love them all because of the interior color combination, the fresh look on the outside. That’s because they only buy high quality cars (they will tell everyone about this, but believe it). They refused to buy my friend’s car right in front of me because of it had accident once. I just can’t make my self not trusting them.
And I love the smell in their office :)

It’s like a candy store of cars. I wanted all of them. I bought a used Audi SQ5… a hard car to find in the used car market. It was immaculate and the price was right on. The experience was stress-​free. No hassles… just fast and easy — just like my new car!

Mike Cotroneo and his staff were very respectful and friendly. They have a great selection of cars to choose from. On their website they have very detailed photos and descriptions of each vehicle.
I flew in and they arranged to have me picked up from the airport. They have a very large selection of cars at the dealership. Every vehicle is immaculate. The vehicle I purchased was as described. Very nice inside and out, not a scratch on it. They ensured the car buying process went smoothly. They answered all of my questions and were very efficient. I appreciate everyone making this car buying process a success. I recommend Cotroneo Auto Group to everyone.
Thank you,
Robert Taylor

Note: I’ve bought 4 cars from different dealers in the past, so I have a little ‘experience’ with dealers.
With that said, I have never, ever been to a dealer like Cotroneo Auto Group. They are non-​threatening, non-​forceful, and accommodating. I have been searching for a specific (barely used) BMW online for months, but every time I find one, it sells before I get there. Cotroneo is in Dallas, and I am from Austin. I called them that morning, and negotiated a bit on the trade in value and the price of the car over the phone (honestly, I did a rather poor job on the negotiation, but I was tired of hunting for this car. I still got a good deal though). They had tons of pictures of their cars available online, which was nice.
When I arrived 3 hours later, I noted the ‘wow’ factor of their inventory. Everything from value cars, to a Shelby Musting, and AMG Mercedes, Porsches, and more. The car I wanted was pulled aside, outside of the sun, for me to test and inspect right away. I made a ultimatum over the phone prior that if there was a single issue with the car cosmetically or mechanically that they wouldn’t fix, I won’t buy it. Karl asked for a deposit, but after I said I was uncomfortable doing that, he backed down quickly, which I greatly appreciated. The car was PERFECT inside and out. When I told them I would buy it, they already had the paperwork together including the Carfax report that they explained questions I had (for instance, the report noted that the car was BMW certified, but since I was not purchasing it at a BMW dealer, I don’t get that status).
I already had a pre-​approval for 2.5%, but they were able to get a loan for 1.9%. We only talked price of the car and not monthly payments (this really annoys me when dealers try to do that). The purchase took all of 20 minutes to finalize. I was in-​and-​out including testing and inspecting in under an hour and a half.
This is pretty much family-​owned. More than half of them were related. The inside of their office and showroom was nice/​welcoming but not ‘we spent a ton of money from scamming people to build this elegant and expensive building’. Since they were small, everyone pretty much stopped by to say hi and asked how I was doing. The general feel I get with independent used car dealers is ‘we finance even bad credit! Buy these hidden-​damaged cars!’, but not Cotroneo Auto Group.
When I was done with the purchase, they helped me get everything out of my trade in. The salesman ‘delivered’ the car and was very knowledgable in every component and system and showed me how to do everything before I left.
Kudos to Karl and Mike for helping me with the purchase, I will definitely be a returning customer once I run this BMW to its last mile :)