Gerber Collision & Glass

These guys do absolutely amazing work! I needed serious work done and they made my car look better than when I bought it. They worked with the appraisal company for me because of additional damages they found. They allowed me to stop by to see progress. They also washed and detailed the car before giving it back to me. Even washed of my Weather Tech floor matts! Want the job done right? Of course you do. This place is no joke.

This place is wonderful! I dropped my car off for some bumper and headlight work and left completely satisfied.
Here is my experience:
I was told it could take 2 to 3 days, it was completed the next morning.
When they opened I received a text message letting me know that they received my car (i dropped it off before they opened because I had to be at work).
I was planning on getting a car wash earlier in the week but decided against because I thought it would get dirty anyway during the repair. When i picked it up i found my car was washed inside and out! Saved me on a $ 20 Car Wash.
I had a personal belonging in a paper bag tucked under the seat and thought they tossed it out during the cleaning, it was actually placed safely in the trunk.
My car was repaired beyond expectation and at a reasonable price.
Everyone there was exceptionally friendly and accommodating.
Altogether probably the best repair experience I have had.
Definately will return to this shop for my future repairs

I’m not too sure why the bad review from the previous consumer, but I had a bad experience made far less painful due to the quality service I received from my experience with the Addison Collision Revision people.
I had the unfortunate experience of needing to do business with this establishment on two separate occasions. My situation was not unfortunate due to Collision Revision, but for the reason I was there on both incidents. I had gone to my former favorite car wash recently, and had a rear window wiper blade broken as my vehicle went through the wash. The car wash paid for the repair after some paperwork, and some time delay for things to go through their corporate red tape. Collision Revision was the place I had the repair work handled, and they did an awesome job. Not only was it done properly, it was done within a very short amount of time as well! I literally barely was able to open one of their provided waiting lobby magazines to read an article… when I was handed back my keys with the repair completed.
Now comes the truly unfortunate portion of this review. Not only did Collision Revision repair my broken rear wiper blade, but they did so twice. I say twice due to my return visit to my former favorite car wash, and a repeat performance of the wiper blade again being broken. After years of quality car washes there, I found myself being on the receiving end of a bad mishap twice within a two week period. Same issue, same result… broken (but reimbursed for) broken rear wiper blade!
Collision Revision staff made a bad situation a bit better for me by being able to resolve the repair portion with a quality repair service, and within an extremely timely fashion. I would have given them a complete «5 star rating» if I were not one who usually thinks that nothing is perfect here on this earth. To me, a «4 star review» is normally as close to it as can be achieved.
If I had one thing to mention which could use some improvement within their establishment, it would be the return phone call for when the part was received was not made by them as said would be done, and I was the one who had to call to see what was what. However, I was informed that they had been very busy (which I could tell they were when I arrived), and he had not forgotten me. I was also on the road when I made my call and said I could stop in within a matter of minutes if they could squeeze me in for a quick repair. I was told «Not a problem, stop in whenever.» For both repairs of my wiper blade, I was given prompt, professional, and quality service right away. I was in and out of their facility, for both repairs, within about 20 minutes tops For BOTH VISITS COMBINED! That is QUICK service indeed. Especially considering a portion of that time was due to billing/​paperwork being performed.
My repair may have been an easy fix for the establishment, but I was given immediate service, and at my convenience both times. Job well done in my personal opinion. I will gladly return there in the future if need be… hopefully not for the same reason though!
I am currently on the fence on if I will do a review for my «former favorite» car wash or not. While they did indeed reimburse me for my troubles, they have tainted my trust in going there again in the future. Unhappy with the wash, very satisfied with the repairing portions of the incident… from both the car wash people, and the repair people as well!
Thanks guys, but I wish it didn’t need to be in the first place.

Worst place ever, never call to provide you a status on your repair and always take longer then the original estimate.