Lovely Nails

horrible customer service! i picked out a color and the lady did one nail and i asked if i can please change the color because i was not too satisfied with it. the lady was so mean telling me no i cant pick a different color. too late!!! then my pedicure chipped as soon as i slipped on my shoe and then again she rudely said she cant fix it. dont waste you money here!!! ps: there was no one in here but me!!!

I can’t say enough good things about Tee! She does amazing nail art. She takes her time with each customer and has such a steady hand. I always recommend her to my friends.

I’ve been here a few times already. Not my steady place i go to but i go here because it’s the best place around the area of Addison when I don’t have time to go where I normally go by work.
Everytime I have gone I have had a different person do my nails. I am very particular and like my cuticles cut short. And for some reason not many places do this. I saw Kevin and he did amazing. Very nice to deal with and he did a great job on my no chip!!!

I have loved this place every time but this last time I had a young man who did a very quick and kind of messy job on my nails. I did not appreciate how he pushed to get me done so he could get to the next customer. I was slightly insulted. And I should have gone back to talk to the owner about my two messy nails. Ugh. Ill just make sure I ask for a specific person next time.

Bom was fantastic! The shop has a great and very alive vibe to it. Bom made a suggestion about nail color when I was indecisive. It’s perfect! Will definitely be back!
***update a week later: still perfect. No chips despite lots of abuse. Thanks again, Bom! See you next time in in Addison!

Amy! You’re awesome
I have been to many nail salons and was recommended to Amy and she was very professional and I didn’t have to tell her to reshape my nails she knew exactly how too

I absolutely love this place! Lovely is the only nail salon I go to because they are the only ones that provide great quality nail service. I have never had a problem in the 5 years that I’ve been coming here.

I went here in May before I left on vacation. The place seemed very clean and well taken care of. The staff was also very helpful and friendly. I got a no chip mani and pedi. My manicure only lasted about a week until I had bubbles forming on my nails from air pockets. I think this is because I had an appointment at 6:30 and they closed at 8. They were trying to rush through my nails.
You can’t tip on your credit card here either. I wish this is something that they would’ve told me but in hind sight I am glad that I didn’t tip because my manicure was coming off after only 1 week. My pedicure held strong for over a month but my manicure didn’t last long at all.

i went in with an appt for five of us. I specifically told them that I was paying yet they asked one of my guests to pay for herself. When they realized they made a mistake, they did not apologize and it was very difficult to get her credit back. You can only tip in cash — inconvenient!

The girls there are all very sweet and good. I wish the place was a little better kept up. The back waxing area is definitely not hygienic. The fact that they open the doors when it’s warm out, which makes it humid and allows bugs to fly in, bothers me. By far, one of the best nail places in the area, however the selection is slim

Looked online for a new nail place and liked the reviews of this one. Went in and tried it. It was great. Karen and T are both wonderful people. Will definitely go back again. Thanks lovely nails!!!

Granted, I haven’t been to a whole lot of nail salons, but this place came highly recommended to me. So I figured that I’d give it a shot. I did do a walk-​in, which probably should count against me. I didn’t know that you typically make appointments for these types of things (salon newbie).
I requested some nail art for the holiday, which is something that I see my friend get all the time, and hers look fantastic. Mine was just ok. Not great, not terrible. I like the concept, and the staff seemed friendly. But I guess that if you want art done, don’t do a walk in! Call and make an appointment with whichever tech is best at art. I know that they have done a fantastic job with my friend’s nails in the past. I did find it rather pricey (nearly $ 50 for the manicure and so-​so paint job). They also could not put a tip on the credit card, so be sure you bring cash for that!

What a great place! Clean and the staff is soooo nice. They are fast and have a great selection of colors.

I’ve been to Lovely Nails of Addison a few times now, so I finally feel confident enough to give them a full review.
I started coming back to Lovely Nails after the place closest to me scared me away for life. I find them to be competitively priced for the area, but I believe they do a better job than many of the other salons around here. I can almost always come as a walk-​in, so that’s a big plus.
I usually get a basic pedicure or a mani-​pedi combo. My friend has done a no chip and was happy with the color choices. I think they have a great selection for the regular polish, too. I’ve found that even the basic services have left my nails looking lovely for well over a week. I generally do my own fingernails at home and come back once a month to get my feet cleaned up.
They also do waxing and I’ve been pleased with my eyebrows when they talk me into it.
There are only a few downsides and they are pretty minimal.
— It can get busy, so I have had to wait before, but it wasn’t a big deal.
— I once made an appointment for 5:30pm and they put me down for 5pm. It was an evening when the weather didn’t cooperate, so I called to tell them I was running late. Since they booked me for 5 it made me look extremely late when I finally got there at 6pm, and they let us know it.
— Their fancy schmancy deluxe pedicure costs a lot more than the basic but didn’t seem different enough to justify the extra cash.

Finally decided to write a review after a few visits. I’ve never felt particularly comfortable in this place even though I’ve desperately tried to like it because of how close to home it is.
Maybe I’ve been stuck with the oddballs because I haven’t made an appt? On one particular occasion the tech said nothing to me during a pedicure.
On my last visit I asked for a no-​chip mani and regular pedi. The girl assured me that they could match them both because of their extensive color section. I agree that the mani and pedi color looked the same after the first coat on my toes. But when she finished, my pedicure looked cream and my toes looked lilac. I pointed this out to the tech and she basically complained that they couldn’t match the color. Umm, hello? You just told me the opposite.
Then when she told me to go sit in her chair, she got a good laugh when I sat in the wrong chair. My bad for sitting at the table where she had placed my nail polish.
The place is clean and they do a good job, but I think I’ll drive down the street to a salon without anti-​social techs.

I came here with a wedding party for mani/​pedis and had a good experience. I do need to say that we made «reservations» weeks ahead of time to make sure that our group could be taken together but that didn’t happen. Although they knew we were coming, we were still taken one-​by-​one for either a mani or pedi, whichever was available.
The work that they did was pretty standard, but my lady was super friendly. I can tell they do a lot of «up-​charging» to get you to buy more. Just stand your ground and tell them only what you want. This coming from the girl who got a french manicure on fingers and toes for an additional $ 10.
Fair warning: Tips are only accepted in cash. After paying $ 47 for a mani/​pedi, that hurt.

I am not sure what is happening with this place but it seems the service is slacking. I don’t think it is too much to ask to NOT take a cell call while you are with a client. Seems I always get the one who is constantly on her cell phone (don’t they ever drop their phones in the pedi water?).
Tips are no longer accepted on cards so you must have cash to tip.
I am not a fan of the shared tools. Seems each tech has a basket of «their» own tools that are used on anyone they work on. I don’t ever see them putting these tools in any type of sanitation system. The pumice stone they use is all worn down and probably have been used on tons of other people. Maybe I should just bring in my own tools on top of my own nail polish?! In the past they used to spray down the tubs after each person… I haven’t seen them do that in a very long time.
I had a guest with my during the last visit and they were really disappointed. Their feet really needed filing down and the girl that was the tech didn’t even use a pumice stone/​filing tool/​etc. Needless to say, they won’t be back.
Guess it is time to try some other places.

So the sign on the wall states that manicures are $ 12. I was charged $ 15 without explanation. Maybe that’s only for straight manicures. Crooked, uneven manicures, like the one I got, must cost $ 3 more.
Maybe I’m just being a jerk. I don’t want to be. I wanted to LOVE this place. In fact, some of my closest friends come here all the time (hi guys! sorry I’m about to rag on your place. Don’t hate me.) and wouldn’t go anywhere else. But I didn’t enjoy my experience in the slightest.
First, I waited over a half hour just for a manicure. My normal place is usually twice as busy and still gets me in within about 10 minutes. Normally, there’s no wait.
Then the tools. I’ve read a lot about the «cleanliness» of Lovely Nails, but I just didn’t see it. My usual place uses a clean, sterilized set for every client. In fact, they take them out of sealed wrappers. The tools they used on me at LN didn’t look clean OR sterilized. In fact, the whole place had kind of a dingy, unkept appearance to it.
When I went to the back room to wash my hands when the girl was done there was just a dirty towel to wipe your hands dry with. Again, the place I’m used to uses fresh towels for each person. Nearby there were a bunch of dirty buckets and rusty pails. They might as well send their customers into the boiler room to wash their hands. Or why even bother?
The floor was dingy. The nail drying station was chipped and had a piece broken off of the bottom.
The girl who did my (uneven) manicure coughed the entire time and at one point, one of her coworkers asked her how she was feeling, to which she replied «not good.» This is not what one wants to hear when you are working inches away from one’s face.
The whole process felt rushed. She didn’t work on my cuticles and give them adequate time to soak, so I had hangnails the next day. In fact, as she trimmed them, she missed several places and had to go back to clean them up after she was done.
All in all, this was very disappointing. And I wouldn’t be all that bothered if it weren’t for the fact that I only pay $ 3 more for a manicure at a MUCH nicer place not far away. $ 3 more and you get more attention, clean tools, proper evenness and a complimentary bottle of water.
Won’t be going back here again. Sorry guys.

This is the place if you like the TV show the View. That means, if you like chatter, if you like a flurry of activity, if you like lots of busy-​ness. I personally prefer a more laid back and serene mani and pedi experience, but in a pinch Lovely Nails will be my Go-​To.
This place does get busy, but will work with you to get your services done. They take walk-​ins but best to call for an appointment if you can.
It had been a couple years since I’ve been here. My favorite salon is in a farther burb. But I found myself with 90 child free minutes. 90 minutes!!! Woo-​Hoo Pedicure time!
They were able to take me right away, only a short 5 minute wait. They carry a lot of OPI and Essie brands. Tammy was my tech and she asked me if I wanted a manicure too and I said I really didn’t have any time. She said we could get it done if I really wanted all the services. She suggested I do the no-​chip as well because it will be a lot faster without the necessary drying time of lacquered nails.
Well, 90 minutes later, my tootsies look great, feet are soft, my nails look superb and my brows have been neatened. Oh to feel pretty again. I’ll endure the gaggle of activity if it promises good results handled professionally in a good amount of time.
Clean digs, friendly service. Just lots and lots of chatter.
And for the record, I HATE the View.

This Lovely Day has been brought to you by Lovely Nails… and Bill Withers, natch.
I had no idea that finding a nail salon open past 6pm on a Saturday was going to be so involved that I’d have to call over 20 different businesses and drive over 25 miles from my house to get my digits did. Thank Gawd for Lovely Nails… because I was lookin’ straight toe-​up.
Friendly on the phone, and even though they were practically packed an hour and 15 before close, they got me right in and didn’t give me any quick-​e-​mani-​pedi, this was the real deal.
Their prices are the best I’ve seen in the suburban area and outstanding for the quality of work you receive. They offer several services that I haven’t see offered at other salons like the option to add the no-​chip treatment on to any acrylic or gel nails for only $ 10, and lash extensions and refills for an price so low I won’t even mention it due to the fact I’m tired of all my fave budget businesses blowing up and having to wait in line. Let me just say that it’s astounding…
And having been there throughout the last hour and a half of their ‘open’ hours, I got to see their immaculate cleaning rituals. They were going at those pedi chairs with a vengeance like I’ve never seen.
Lastly, they have a senior mani/​pedi special. And while this may not apply to me yet, I do have a lovely and wonderful Grandmother who lives practically around the corner who I know I’ll be bringing in for some (discounted) primping. Ladies who lunch? Nah. Ladies who Lovely.