Good service. Even though Panara discontinued my favorite panini they made it for me! Rockin!
Prairie D.
Rating des Ortes: 5 Bartlett, IL
At 4:30 p.m. on a Thursday, I was informed of a lunch event for work the following day. My managers requested individual lunches for each attendee, according to each individual’s request. Not only was Panera able to accommodate my large same-day order, but each lunch was separately bagged and labeled with the attendee’s name when I arrived to pick it up — saving me an extra 30 minutes of sorting/serving the lunch. Thank you, Kristin & Team!
Charlotte W.
Rating des Ortes: 2 Addison, IL
I won’t write a ton because everyone knows about Panera, but quite honestly, I don’t understand the hype about it. It’s overpriced food that I’ve never tasted and thought«delicious/awesome/excellent/I’d order that again». Last time I paid the $ 9 for a premium sandwich I ate it thinking WTF over the cost for a tiny bit of avocado on some cold cuts. The food doesn’t taste awful, just not worth their overrated prices. Only thing I really like is the sourdough bread, which I get for soups(a huge pot cooked at home for the cost of a bowl of theirs). The employees have never stood out to me at this location, but it’s usually pretty clean at least. Parking lot can be a hazardous place. Idk, guess I’m just not drinking the Panera koolaid.
Kellye P.
Rating des Ortes: 3 Itasca, IL
Everytime I go here for dinner they are out of everything and most of the time it’s after I pay and they go to get my order that I find out they are out of everything. This Panara does have good food so I wouldn’t steer people away from this location but they also need to be able to have your food. The only reason I am giving it 3 stars is because the girl manager, which I haven’t gotten her name, is never rude and will cancel my order without any questions after I tell her whay the issue is. If it wasn’t for her I would give this location a 1 or 2.
Nancy L.
Rating des Ortes: 1 Addison, IL
I just needed to vent about this location because I live nearby and …can you say OVERPRICED, UNDERWHELMINGFOOD, ANDRIPOFF? I’ve eaten here a handful of times(against my will & better judgment) and every time I’ve been here I feel ripped off and unsatisfied. On one occasion I ordered the chicken Caesar salad only to find a hair in my salad. Need I say more? Another time ordered the pick 2, French onion soup and chicken on ciabatta roll sandwich. The soup was lukewarm with hardly any cheese on it, my sandwich had a tablespoon of chicken on it… where was the chicken? It was all bread!!! No drinks are included, and I spent $ 9.00. What is the fascination with Panera? Sure the bagels are ok, but they give you NOMEAT on sandwiches!!! Your basically paying for the bread… Where is the manager here? They need some serious revamping… I’m banning Panera for good! I’m done.
Patty F.
Rating des Ortes: 5 Addison, IL
I ordered the new Soba Noodle bowl with chicken. It was so good. A very nice balance of flavor and textures. You get a little crunch from the cabbage, which I really liked. It was filling with out a ton of calories. I can’t wait to try the others. I also ordered a pick 2 for my daughter to go. It was packed up so nicely. I didn’t have to worry about the soup spilling in my car at all.
Marie N.
Rating des Ortes: 4 Chicago, IL
They charged me for a full order but when I got to work, it was the half order which is disappointing when you are hungry. I called them and expected something other than what I got. The manager had a nice attitude and she offered to send me a voucher for the other half of the order. Nice recovery Panera! I will return!
Stacy B.
Rating des Ortes: 1 Addison, IL
I don’t know why we keep going back to this Panera… except it’s 4 blocks from our house, but every time we regret it. This is the last time! Ordered a turkey sandwich with everything, including mayo and mustard(at the last visit which was a few months ago I ordered the same and got a sandwich with only turkey and bread). Ok, well this time they gave me two tablespoons of mustard and I had to scrape it off with a knife, still all I tasted was mustard, essentially inedible. Ordered it to go and didn’t realize all that mustard was on there until opened it at home. Then, no chips were in the bag. Husband ordered half soup(French onion) which stank so bad he had to go to another room to eat it and half sandwich, no bread for his side either. So, paid full price, didn’t get either of our sides. Since it was –5° outside, he didn’t go back and return it. We gave up complaining, as the last three visits our order was wrong. Oh! Once, they were out of country bread!!! I’m looks the cashier like seriously, you’re branded as a BAKERY! MAKESOMEBREAD. Ugh, just remembered how every time we go there there’s a problem, which is usually corrected when we eat in, but don’t bother taking food to go. Actually, don’t bother going there at all. Done with this Panera. Done!
Jasmine B.
Rating des Ortes: 2 Forest Park, IL
I love panera bread, I really do! I’d gladly on any other day give 4 stars. But I must state that I truly don’t appreciate, especially with the cost of food. The fact that I’d have to pay the cost of a large sized drink for a large sized cup of ice. I’d gladly pay for the cost of the cup, or even an extra $ 1.00. This is after the fact that I just spent almost $ 20.00 in your establishment. I understand every store has policies, but the young lady at the counter could have been a bit nicer in stating so. Even Dunkin Donuts will give you a large plastic cup for $.50. Come on Panera Bread, treat people a little better. P. S. I know you have mini cups for water, but on this particular day I was going to be a the road for a while and in addition to my meal I purchased a medium lemonade that I wanted to add a bit of extra ice to.
Nydia G.
Rating des Ortes: 2 Chicago, IL
I love Panera but this is the worst location I have ever been to. This location never gets my orders right and the service is subpar. The employees cut you off while you are ordering constantly. I usually go there for lunch with my coworkers and we have to call in and order ahead of time because their service is so slow.
Howard L.
Rating des Ortes: 5 Park Ridge, IL
We came here for Panera’s first advertised tasting event. For five dollars per person, we got to try a couple of flatbread sandwiches(mediterranean, and barbecue chicken), a corn based soup, some strawberry coffee cake, a bottomless iced coffee or flavored ice tea, and we had our own personalized French baguette bread loaf baked for us from scratch. That was a pretty nice deal and almost as good as a Unilocal event. The staff seemed to enjoy the event as much as we did.
Debbie K.
Rating des Ortes: 5 Itasca, IL
Manager Kristin K. was fantastic to work with today and VERY accommodative to our last minute request! Would not hesitate to use them again!
Jeannie T.
Rating des Ortes: 2 Belvidere, IL
Friendly people; quality Panera food but the wifi at the Addison Panera sucks!!! I have gone three separate times to grab a bite and wait for my next appointment to get a little work done. Can’t connect on phone, tablet or computer! Obviously not my devices. Three strikes you’re out. Never again. Will find a different spot to take my business so that I can actually get some work done.
Mike D.
Rating des Ortes: 5 Nashville, TN
Panera! What more is there to say about this place that hasn’t been said? For one, I’m not sure where the bad reviews are coming from because I have eaten at this location more than a hundred times and have never had a bad meal. Justin, the General Manager, always goes out of his way to say hi when he’s in the store… and overall the staff is super-friendly and does a great job!
Samantha V.
Rating des Ortes: 3 Chicago, IL
Ok panera we get it. You want to be known for your bread… doesn’t mean I want to pay $ 8 for a hunk of bread and a single slice of meat… and what kind of place that sells salad doesn’t have basic ranch and Italian dressing? I kid you not they have neither! The only redeeming factor of this place is their pastries. Of course, they aren’t cheap, but they really are delicious. I love their cheese danishes and scones and just about any other pastry I’ve tried here.
Maria P.
Rating des Ortes: 4 Glen Ellyn, IL
Let me preface this with the fact that I have have frequented many Panera locations so I feel like I have a good judge of what to expect. This location has a friendly staff and has consistent, quality food. Definitely sign up for the free rewards card! It’s worth your time as I have gotten plenty of freebies!
Dinah T.
Rating des Ortes: 4 Addison, IL
Good Pannis soups. Get a bowl of soup and a side of sour dough bread rather than a breadbowl soup, I noticed you don’t get as much soup in a bread bowl lately. Salads are good too. I recommend to get the ½ order of salad and sandwich and/or soup. I’d come back here, it’s a fairly new location better dinner than lunch. Lunchtime too packed and not enough seats to sitdown and eat.
Susan B.
Rating des Ortes: 4 Chicagoland, IL
Finally, Addison has a Panera Bread! It’s a chain so I’m not sure I can offer anything entirely unique. I’ve dined in as well as used the take-out service several times here and never experienced any issues. Tip: Sign up for the rewards card. I haven’t received any rewards recently, but when I first signed up I received free drinks, free smoothie, free desserts, etc.
Casey A.
Rating des Ortes: 4 San Luis Obispo, CA
It’s just a Panera. They have delicious soups and pastries but it’s a chain:) The reason I stopped here was bc someone wanted ciabatta bread and they had it but when we got home the bread was more like French bread with a ciabatta shape. No big but not what we wanted. Just a plain ol panera. Enjoy!
Julian M.
Rating des Ortes: 3 Addison, IL
Nothing spectacular but it’s nice to have a local Panera in Addison. I think it is a nicer location than the one in Elmhurst although they all seem to be cookie-cutter. What I don’t get are the patrons who stand and stare at the menu as if were written in Heiroglyphics while standing at the cashier. I wanted to elbow them aside and place my 10 second order. That’s the way I felt since I was famished and needed sustanence. Food is on-par with the chain, but to my dismay of ordering potato chips I got baked Lays. Yuck. They still have their origional chips but I was never offered a choice. Chicken Asiago, I’m looking to take you down next!