Sam’s Club

This isn’t my usual Sam’s Club, but my dentist is in the area, and I was at my gym in Lombard on Sunday and it didn’t make sense for me to backtrack to Woodridge so I was there again recently. I’ve been here a few times, and because it’s not my usual store, the layout confuses me a little bit.
I like to stock up here on their bottled water — you can get a few brands at larger quanities for less than regular grocery stores. No matter what, I always browse the clothes section. It’s a little weird to say «I got this sweater at Sam’s Club» but if it’s Kenneth Cole or Calvin Klein and you only paid $ 14!!! Who cares, right?!
Well, I spent a LOT of time last winter looking for the perfect winter coat. I failed at that mission and kept my white coat which needed cleaning way too often. I also didn’t way to pay $ 200 for a coat to wear maybe 2 – 3 months either. I picked up a Kenneth Cole winter down coat with a hood for $ 50!!! this past weekend. Unreal! Soooooo happy!
…went here for bottled water, came back with a winter coat. Happy Customer!

I recently purchased a Sam’s Club membership after not having one for almost 10 years. I am extremely pleased by the changes. Sam’s Club has definitely made strides to become more competitive with Costco.
Highlights:
1) $ 5 full-​cooked rotisserie chickens. They are much larger than the ones they sell at the grocery store. 1 chicken makes about 3 meals for the hubs and I.
2) Less expensive gas. The cost of gas here is the same as the «with carwash» price at other places.
3) Grab and go drinks and food on your way out. Super cheap eats!
4) With the higher level membership you can shop at 7 am during the week.
5) Nice selection of produce… awesome prices

Love this place, very nice staff! Always ready to help you look for what you need not only that but you save tons shopping at Sam’s club!

I’m drawing a liking to this Sams club. I’m typically not a fan of getting pizza from a chain retail store but the pizza here is actually pretty good for a quick meal. Beats the heck outta little Caesars.
I’ve gotten quite a few items for a decent price outta here so I can’t complain. Got a brand new 55″ JVC LED TV that works great from here. Also I’ve gotten a few bulk grocery items like almonds from here. Overall, not a bad Sams club. Only thing I think they can do better on is crowd management. Seems like they have a ton of employees walking around when hardly no customers are in there but when they’re busy, there’s hardly no employees on the registers.

Seems like every time i need a tire fixed or balanced when they are a little busy the old man comes up with a lame excuse as to why the work i need can not be performed. The first time was they could not fit my truck on their lift to balance my tires. I own a 04 f250… I asked if they could just use a jack and was told their jack would not work cause they would have to use it in the parking lot???
The second time i took my wifes 98 jetta in to again balance the tires. After waiting and wondering the store for an hour and ½ with my 2 year old I finally went up to the tire center to see how much longer. I was then told my car was to rusty to balance the tires.
I asked what the issue was with the rust they said it was to dangerous to put the car on a lift and have their men walking around it and under. Fair enough I’m a business owner i get it… but when I was waiting outside for my jetta to be pulled out I noticed it was parked over a platform lift… this lift only picks the vehicle up about a foot off the ground. and has multiple surfaces that make contact with the vehicle so even if their was no floor the lift would still pick up the vehicle. The third time was a ok experience.. I went in to have a tire patched from a screw in the tread. Took about 45 min in and out keep in mind this is the same 04 f250 they once told me they could not jack it up. It’s been a few weeks now so far so good. Keep in mind the grumpy old man must have had that day off also. Now on to today… took my 97 f250 to have 2 tires i purchased on line from discount tire installed and i wanted to purchase 2 more tires for the back. Guess who was working.. Mr grumpy… Their seemed to be a few people waiting but nothing like any of the local tire shops. I was told they only install their own tires I asked what the problem is i have never heard of a tire shop refusing to install a tire un less it had a bad belt or extremely bad shape.. I was told they cant risk installing a used tire «keep in mind mine are new» not sure what the risk is… what am i gona do sue them gor getting a flat??? My tires are name brand just like theirs not any more risky than installing their own.

This Sam’s Club is ok, although it can be a bit ghetto at times. Yes, the prices are low on everyday items, but it’s just a blah store. I miss my wife’s Costco membership. At least it isn’t super dirty like some other locations. I would seriously consider going back to Costco if this store wasn’t so conveniently located to us. It’s just off I-​355 (Lake St. exit) in Addison.
The worst quality here is the attitude of some of the associates. It’s so obvious that they don’t like their jobs. Get over it and don’t be rude to the customers. I worked in retail for a couple of years, and yes, the pay and hours stink. That’s not the customers fault.
Unless you’re super hungry, skip the food here because the pizza, hot dogs, churros, etc will all leave you feeling bit ill.
I have used their vision center and it’s ok. Expect long waits though, even when their not that busy, because quite often they only have one person working there.
Three stars because of the prices, but I would rather go the Costco route.

Thought I was in Costco. Place had a major league facelift. Gas station there now. Better food samples too.

Sam’s Club is great ever since their remodeling. It allows us to find items we need in bulk at a decent price!
They offer a good selection on food, cleaning and homemaking supplies, but you do need to purchase a membership before you can shop here. The cheapest membership is $ 35/​year. With the membership, many coupons come through the mail; however, they do have a really small selection of organic and imported products and overall less products than Costco.
SC is a great one-​stop shop for those who are catering a large event or having a party. They also offer tax-​exempt with a business membership :)

The people in their optical department lied to me. Said I could get $ 40 off the second pair even if it was for someone else and then that girl got fired so now they’re saying its only if its for the same person.
Sams always does this, has some angle on how to save and makes you THINK you’re saving but you don’t once you read the fine print which they never tell you about til last minute. Same goes with their plus membership which is a total rip off.
Their membership has also gone up, I’m glad I renewed right before the increase, but I will most likely not be renewing again… it’s just impractical unless you have a large family. The ONLY benefit I get from being a member as a single person is the gas price is a lot better than anywhere else, but I’ve also noticed my gas mileage isn’t as good when I gas up at Sam’s, the quality of their gas must be less too.

I’m a Costco girl at heart, but my ma’ got a deal on a Sam’s membership, so we now carry both. (Ahem.apparently two single females need industrial-​sized packages of food???) I prefer Costco because (dare I say it), it’s a bit less warehouse-​y, many of the deals are just better, and they seem to offer a greater selection, except the international cheeses and coffee, which Sam’s seems to have the upper hand on.
Aaaaanyway, I digress: I was in dire need of contacts, and brought my prescription to Sam’s after getting a coupon stating that a 3-​pair (6 lens) box of my beloved Acuvue 2’s (which I hear are being discontinued next year) are only $ 15-​and-​some-​change per box. Even though Sam’s and WalMart are obviously owned by the same company, I paid more for the exact same contacts through WalMart two years ago. Interesting! Just proves you have to shop around.
And, dummy me: I walked in clutching my little 1“x1″ square coupon (expiring ⁶⁄₃₁!) like it was some prize, when in fact the contacts were normally priced the $ 15+change anyway. Durr. Well, I’m hoarding those Acuvue 2’s like a mo’fo, thanks to Sam’s!
The staff at the Optical were both helpful: the gentleman was friendly, didn’t make fun of me for my sad little coupon display, and prioritized me despite the fact that he had about 8 trays of glasses stacked in front of him. While he put my information into the computer, I perused the frames, looking for a D&G frame I had admired at a different Sam’s. The woman working there stopped what she was doing, too, asked if I needed help, and looked in their stock to see if there was a D&G pair that wasn’t on display (there wasn’t).
Overall it was a quick trip today, I got what I needed, and customer service at the Optical was pretty awesome! Win!

This is my local Sam Club for big bulk items, especially for parties (think superbowl bash)!
They just remodeled the place, it looks nice. Cleaned and organized.
They have a friendly staff that I have encountered.
I just wish they would offer more organic choices like Costco does and maybe coupons in the mail would be nice too.
I would recommend to come here during the week day (nights) much slower than coming here during the weekend day time.
If you must come here during the weekend, I would recommend to start your day here in the early AM or later like dinner time or else you’ll have road rage in the parking lot and cart crashing in the store especially when they offer FREE samples. I mean you can literally have a meal for FREE if you stay there long enough, LOL!

You need it, they have it (a lot of it) at a good price.

I love Sam’s Club! Where else can you buy 800 swiffers and a pack of chicken?
Right now they are undergoing a renovation, can’t wait for that to be completed because every time I go in there, things are re-​arranged.
DO NOT, I repeat, DO NOT go here when hungry. You will come out spending $ 100+ than you anticipated. And forget it if they are offering samples. Anything I’ve ever sampled here has been so good that I had to talk myself out of buying it.
I mainly come here for shave gel, razors, swiffers, fabric softener and fruit. Their fruit is amazing. You wouldn’t think fruit from a warehouse store would be good, but it is. And it lasts SO much longer than anything I’ve ever bought at a grocery store. Oh, and on my last visit I noticed they sell Simply OJ 2-​pack for less than what stores charge for just 1 bottle!
Their bakery section is also heaven. I had to do some major reverse psychology on myself last time because I almost came home with 2 boxes of 24 cookies each. They looked so darn good but I know I would have eaten one box in one sitting!

We have been regulars when it comes to ordering cakes for party’s, we ordered from the Addison store this time around since it was close to the party we were attending, we were very disappointed. The cake tasted stale as well as seemed a little thiner than usual.

This may not the brightest and best layed out Sam’s Club but every single person has been über nice to me. I was looking for peanut butter one time and one of the workers looked all over for about ten minutes (they were just sold out at that particular time) and when I only had a few items and all the lines were long a service desk employee came to me and let me check out at the service desk area. It’s always been clean and tidy everytime I’ve been there.
Not to mention I love getting a good deal.

Get in, get out. That’s what I like about Sam’s Club. I just hate all the stuff I get sucked into buying. Yes, I need a 5lb bag of chocolate chips, NOT! Why do I do this? Not sure. If you have a huge family and you’re big on cooking or baking, I guess it can be OK for you to shop here. If you’re watching what you’re eating, then ditch the membership and go to a fresh market and get what you really should be eating.
Overall, it’s a decent Sam’s club and you can’t beat the customer satisfaction aspect of shopping here.

I really like coming to this Sams Club. The employees are overall very friendly and the customer service desk is REALLY helpful. The produce here is usually pretty good too, which is a huge plus for me. The only thing I don’t like is that sometimes the employees selling stuff on the sidelines get a little too pushy — I get a little uncomfortable. Other than that though, I really like this store and will continue shopping there!

This club is significantly older and more outdated then the other local Sams. Its in a desperate need of a complete updated starting with the coolers to the front entry area & the registers. The prices were a little lower then the other Sam’s and the Dupage tax is a little lower then cook. I was talking with the cashier and she mentioned a rumor of a update /​remodel being done this summer at this club.

First, I called and asked for a specific item, telling the receptionist (OR customer service agent) the name of a FROZEN item. She then hung up on me (by mistake) and I had to call back. Same person answered the phone and I told her that it was FROZEN cheesecake that i was looking for. She then sent me to the FRESH bakery. Can they please get competent people to answer the phone? Also, send spys over to Costco to show you how to train your people on fast checkout.

This is not the best Sam’s Club in the world. Cashier/​checkout always takes forever. Even an empty line can take a long time to get through… employees are either unmotivated or unqualified. There’s no pharmacy and there’s no photo developing either.
I prefer to drive to the one in Northlake on North Avenue which is bigger and cleaner. The selection at the Northlake store is much better as well.
This Sam’s gets the job done, but it definitely makes me long for a closer Sam’s Club alternative or a Costco.
Also, Sam’s gets an automatic one star deduction for not taking American express. Even if they tacked on 3% to cover the costs Sam’s would still be cheaper than the grocery store and I’d pay it.