US Post Office

Note! Does not open counter until 8.30 AM, contrary to Unilocal ! Staff was very helpful and friendly on our first visit, despite busy time of day. The clerk carefully navigated us through a complex foreign mailing. Best service we’ve received at a PO. In decades.

Driver does not like if we ship stuff from our home, if we sell stuff online and ship it. Too lazy. He asked we use tubs if we must ship. We used a tub. He then took the tub back to his truck, emptied it and returned it full of garbage. (see images)
The items he took from the tub were never scanned. We now lost the items. We are now out $ 400+. We have to refund everyone. It was the money we were using to help pay bills. We have no income, we lost our jobs and no unemployment. You are really making it so we may lose our home. You have no care for human kindness.
You have a job with benefits and you treat others this way. Should be beyond ashamed.
I can’t get a hold of the anyone at USPS, only an online form. The local post office phone is off the hook they’re not taking calls, busy signal all day. tried 40x.
Postmaster Marcy can’t be reached. I called other locations and they told me to call the same number that’s offline.
We will be filing a theft report with the Albany Police based the items taken by the carrier and the garbage returned. I hope they can do a DNA test on the coffee cups left in the garbage. Not sure if he just had a bag of trash or they’re his.

The Post Master Marsha is the rudest person I have ever meet. Zero customer service I have ever seen. File a complaint with the DC post office. The women was should have no customer contact. Hand down the worst post office in Oregon!!!

I dread going to this place because I know I’m going to be standing in line no less than 30 minutes. Never more than 2 people at the register. I suggest going early in the morning. Like, the moment they open.

You know, the United States government has a bad rap, but I think they’re pretty good people and they really know how to run a business properly at this post office. You’ve got to love the retro look of most US post offices and this one doesn’t disappoint at all. From the brown 70’s paneling on the wall and the dirty white square tiles on the floor to the oversized window blinds, this location didn’t miss one detail of making it the most depressing place to stand around in while you wait for the understaffed counter to help the dozens of customers that are forming a line out the door.
One of the really nice touches to this place is the way they completely boarded up the windows from the inside to make things look even more depressing. Then they hung garbage all over the boards like framed photographs of stamps signed by Dale Erndhart Jr. and lots of old boxes. I think not ever letting any sunlight into the lobby is a great way to help the employees stay focused on their work.
A few years back the post office decided that their customers were getting served at the window way too quickly, so they asked the DMV how they could make things move more slowly inside. The DMV suggested that they start accepting passport applications because that takes forever. So now if there’s only a couple people in front of you and one goes up and says, «I’d like to get a passport.» you know you’re going to be standing around for an hour while the clerk gets all the paperwork together and leaves the counter to take a picture of the customer with his aging Polaroid camera. (How fitting is that, a dying company using Polaroid cameras.)
This post office has the standard point of sale terminals that most post offices use which includes a computer, a thermal receipt printer, a scale and a screen for you to enter your PIN and sign your name. Underneath the hood is apparently an Apple IIe computer from the 80’s because that’s about how fast it runs.
Above the counter you’ll find passive-​aggressive signs ordering customers not to come up to the counter while they’re still on their cell phones. The postmaster, with his Polaroid cameras and his Apple computers, clearly hates modern technology. On the wall behind the clerks you’ll see a scrolling LED display which displays useful information on it, such as «PLEASE FINISH YOUR CELL PHONE CONVERSATIONS BEFORE APPROACHING THE COUNTER.»
The conversations that the waiting patrons have are the most stimulating thing you’ll hear all day. You’ll hear them say things like, «You’d think they could hire a couple more people to work at a register.» and «Why are there 6 registers here when they never have more than 2 people working?» Oh man, that’s the best. And then there’s the people standing outside all year, trying to gather signatures for their political beliefs or trying to get you to donate money to something.
I just can’t imagine why the United States post office is losing billions of dollars every year with a nice, snazzy setup like this. And yet all these independent post office stores around town seem to do just fine with their carpeted floors and open sunshine policies and short lines.
Oh look, I’m next in line now! This means that I might have my turn to mail packages in as little as 10 minutes! So I better finish up this review now. Good luck, future patrons who don’t want to drive a little further down the road to the mailbox store at Fred Meyer because you think that driving a shorter distance saves time.