DRIVEN Smog Lube Wash

Wow. it’s been 2+ years already? Where did the time go? I’m about to head off there right now actually. Been taking ALL our cars to DRIVEN religiously since then and the quality, ease and of course their unparalleled customer service are always bar none! Be there in a few minutes guys…;)

Alright I gotta say it, Robert is the MAN! I wrecked my old civic and I got ripped off buying a lemon when I bought a used 03 civic that had a multitude of problems that conveniently started right after I drove the car to my house. I went to another mechanic who fixed some oil leaks and was told that I was good to go. Fast forward a couple weeks-​the car is clicking when I’m breaking, the temperature gauge is going up and down like crazy. Robert took this as a challenge and was extremely transparent in how he was billing me. He explained that I had cracked sway bars (I believe) my front and rear calipers were jacked up, my temperature sensor was not working, and last but not least, my car needed a new head gasket. Robert knew how upset I was about the whole situation and calmly explained everything. Robert worked over the weekend and hustled hard to get the job done! Robert showed me the whole parts list and explained how his parts are warrantied, giving me a sense of piece of mind… Fast forward a couple months down the road, my car is overheating while I am going slow so I took it to a different Honda «specialist» in San Jose where I currently live. The «specialist» told me that I had hydrocarbons in my fuel line and that I needed a new head gasket, cylinders and all this other B. S that would cost about 2k and a week without my car… I called Robert and he told me to take it to the dealership, low and behold I take it to the dealership and he confirms that the car simply had an oil leak that was hard to find. I got the leak repaired by the dealership and then I brought my car down to Robert to thank him for his help and advice. He checked my car out again, and noticed there was a little too much oil and took it out, for free. This guy is the man! He will always be there for you if you need it. Honesty, integrity, customer oriented, and just an all around positive go-​hard, Robert at Driven is the man to take care of your car troubles.

Robert is the best person ever. We had a last minute problem with our car right before a long road trip and he was quick to diagnose the problem and fit us in to get it fixed. He is fantastic to work with, he truly is representative of excellent customer service. This is our go-​to place for anything car related!

This shop is the best customer service experience you can get. I have been nothing but satisfied with the services for my car here. I highly recommend this shop to anyone in the area and I thank them for the support they show our veterans.

Great experience, friendly, fast and well priced! I’ll definitely be a repeat customer l.

I very rarely leave reviews for places I go to, but I feel like I needed to leave one for this car shop. Without a doubt one of the best customer service experiences I’ve ever had, while also being the fastest oil change on top of that. I would give this place 10 stars if I could. I’ll definitely be returning!

These guys are great. Always not long wait at all. They have a small waiting area even. They always honor Unilocal coupon with no hassles. They have electronic transfer of info to DMV in case you forget registration paperwork.

So professional and speedy. All mechanics are nice and knowledgeable. I go whenever my 12 year old Lexus needs anything.

Thanks to positive reviews, I found this place and their service is impeccable. Took in my son’s car, was given a quote but didn’t do my research until after I was given the price. I am happy to report that this place is more than fairly priced. I’m excited that I have a reliable and honest place to take my cars and I will brag and refer them to anyone that will ask or listen. Thanks Robert for your personal attention.

I’ve been meaning to write this review for over a year. (I just found the biz card and remembered) One of our trucks damaged the mechanism on top of the car port for the self wash. I was notified by Robert about the incident and was very impressed with how he handled the situation. He said he would only charge me for the parts and he would do the labor himself. Wow! In today’s world, that’s pretty unheard of. His staff were all friendly and polite. Thank you again Robert for your integrity, sorry it took me so long to post this review!

Greg told me it would be 10 minutes. It took about 7! And they took my coupon.
Fast, friendly, affordable service is a great combination… I’ll be coming back for all my auto service needs!
Thanks again Greg!

Very friendly and fast. I went for a smog and was done with 15 minutes. Use the 8.00 check in coupon and you pay about 50.00.

Greg took great care of me. Rolled in without an appointment or anything, and there was no wait, got my car in the bay, and I was in and out in less than 30 minutes. Would definitely go back for future smog checks.

I went here to have the car washed. It was cleaned as good as I have expected — because I was the one that cleaned it :)
It’s one of those places that’s coin operated car washes. I rated it 5 since it did what I expected it to do. Put coin, water/​soap comes out of the brush or nozzle.

Fast, Friendly and very knowledgeable team. Rob was very efficient and got me in and out very quickly. The team also took a look over my car and said it was in great shape. Thank you Driven.

I’ve taken my car to these guys for several years now for oil changes, assorted repairs and smog checks. Always honest and professional. Recommended without hesitation. The guys there, like Robert and Victor, are incredibly helpful.

I don’t post reviews often, but this place certainly deserves a mention.
At a super-​convenient location off the 101 with hardly any wait for a wash bay, Driven delivers spectacular results for a very reasonable price.
If you’re fussy like me and you prefer to wash your car yourself, Driven is a great choice. Today was my first visit while on vacation in Malibu and I’ll be making it a habit from here on.
Protip: Spend a bit extra on the spot-​free rinse as your last step. Makes drying a breeze and the results speak for themselves.

Honestly, I never leave reviews on Unilocal… however, having found this place on Unilocal to begin with; I figured it deserved a shout out.
I agree with a previous post in regards to the incredibly speedy service. When I presented the $ 8 off coupon listed on their Unilocal page, the gentleman assisting me was more than happy to apply it to my smog check. Needless to say, there are occasional mishaps in transactions and the $ 8 coupon was inadvertently left off of my receipt… that being said, a few hours later I returned home to find a handwritten note from Joel & Driven, apologizing for this oversight and assuring me they would be offering me either the $ 8 back in cash or a check! Being after hours, I didn’t call them back to express my gratitude at such a gesture at that point. When they didn’t hear back from me by the following day, they had already called me and left me a voicemail once again offering their sincerest apologies!
Needless to say; I was truly blown away at this going above and beyond– even more so considering it was only $ 8 and they probably already spent more than that in gas driving out to my place of residence!
You guys are truly a gem of a business– local, friendly service and although I am glad I don’t need to get smog checks regularly– this will indeed be my go to in the future!

Awesome staff! Always very helpful, friendly and honest-​something that’s rare these days!
They went above and beyond to make my experience pleasant and were incredibly time efficient while doing so.
Always my my first auto go-​to gents!

Not bad, however my directions were a bit wrong. This place is kind of in the middle of nowhere.
I came here on a Saturday morning and there was no one there. Many came and went to wash their car which they have a coin machine for a do-​it yourself.
I had checked in on Unilocal and got $ 8.00 off.
The guy who did my smog check was nice, got the job done and it only took about 15 minutes.